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celectica are crap |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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the fools at celistica have had my p800 for 3 weeks for the r2d upgrad i recived it to day all excited and guess what no upgrade has any one else in the uk had this problem as i am considering going to the bbc watch dog as i have ad enoghht of Se btw celecticas excue was that it would "invalid my warranty" how crap is that |
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CPWGooner
Joined: Jun 06, 2002
Posts: 73
From: Milton Keynes, UK
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dont say that mate, please
Im waiting for them to deliver mine back, its only been a week so far.
If they havent updated the firmware ill bust their onions
[ This Message was edited by: CPWGooner on 2003-05-13 22:38 ] |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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lol i sent mine 2 weeks ago i had a letter a week later saying i was careless because i sent my sim card with my phone but it was my duo  (didnt know if they might if needed it) and they said it was in for repair but the letter i sent with the phone stated in bold i wanted the r2d firmware upgrade how thick can these people be. they take my money and they leave me in the lurch i dont think so!!!! there crap u have to wait for about 1 hr to speak to the service guys even thought they are used by se a international company |
kradcliffe
Joined: Mar 10, 2003
Posts: 434
From: Aberdeen, Scotland
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I had the same problem with them upgrading the firmware in my Nokia 9210. Wrong upgrade and it took ages. No support when calling.
They are an UTTER PILE OF CRAP
I live in Aberdeen, and it looks like I will have to drive to Glasgow to get my P800 upgraded. It may be a 350 mile round trip but I'd rather do that than send them another phone to wreck.
Keith
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CPWGooner
Joined: Jun 06, 2002
Posts: 73
From: Milton Keynes, UK
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Im hoping you guys were unlucky, i posted a thread last week and people were saying it only took a week. My collegue at CPW says they are usually ok???
Did you send yours to Telford?
1 P800, 3 stylus, 2 headphones, a memory stick and a shitty case |
vampyriaerotica
Joined: Jan 11, 2003
Posts: 341
From: MYS > London, UK
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Sorry to hear that!
I thought CPW service centre does it overnight? I use to flashed my T68 them with no problem at well. Usually overnight service when they are not busy. By the way, what is this Celestica anyway?
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CPWGooner
Joined: Jun 06, 2002
Posts: 73
From: Milton Keynes, UK
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Its a SE repair depo, aparently they used to be NEC. CPW do offer the firmware upgrade but I was mis-advised. My sister branch has an onsite engineer but at the time he couldnt do it, he can now though. I had already sent mine away so I was too late.
By the sounds of it by the time it comes back the SE 3G handset will be available.
1 P800, 3 stylus, 2 headphones, a memory stick and a shitty case |
vampyriaerotica
Joined: Jan 11, 2003
Posts: 341
From: MYS > London, UK
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They should provide a good service taking into account that they're the SE repair depo! How could this be? For me, CPW is always the star in software upgrades. From my experience, they're very efficient and has a short turn around time to get the job done. *This does not applies to the City branch though as the staffs there are very very ignorant!
Hope you'll get your P800 back soon in one piece CPWGooner!
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CPWGooner
Joined: Jun 06, 2002
Posts: 73
From: Milton Keynes, UK
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What city do you mean? MK?
This message was posted from a T68i |
vampyriaerotica
Joined: Jan 11, 2003
Posts: 341
From: MYS > London, UK
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Not Milton Keynes! I haven't step a foot there.
City branch in central London, Cheapside branch to be precise!!
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CPWGooner
Joined: Jun 06, 2002
Posts: 73
From: Milton Keynes, UK
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Cool. Sorry to hear that mate. At least the service in the other branch was good.
This message was posted from a T68i |
vampyriaerotica
Joined: Jan 11, 2003
Posts: 341
From: MYS > London, UK
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You're totally right! Can't complain about it because it's such a big organization but with few wankers onboard!
See you around mate! Bye.
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mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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mike could you confirm y cpw cant upgrade ornage handset i live in cardiff and i was told they cant and they wont be able to for a while i feel if they told me this and it could be dne my loyaly will be broken as i am very angry if se ask me to sentd my p800 bk to celiecta i will go insane hope all gose well for u guys who hav already sent your p800 to the phone morg |
lloydcody
Joined: Apr 13, 2003
Posts: 150
From: Wales
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What part of cardiff u from mad_taffy? I'm from caerphilly but in uni in London at the moment. Goin to get my P800 upgraded in Baker Street tomoz!
BTW - i got my phone second hand - do u think they will still upgrade it?
LLOYDY |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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near culver house cross r u traveling there or what??? isnt cardiff crap for firwar updates |
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Posted: 2003-05-13 16:41
