| Author |
r2d upgrade and orange help please!!!!!1 |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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can it be done ????? i was told yes and the the carphoen warehouse said no can some one tell me what is happeoing coz orange havent got a clue he is calling sony ericson ?? |
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markboyce
Joined: Aug 17, 2002
Posts: 82
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I've got mine software upgraded at DVH in Wimbledon no problem. What's Orange got to do with it?
This message was posted from a Nokia |
alias
Joined: Feb 21, 2003
Posts: 120
From: London
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What have orange said to you?
This message was posted from a Nokia |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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well i called up se and they said it could be done in 10 days so i went to carphonewarehouse they said they count update orange phones so i got home called up orange they didnt even know about the r2d relese and now im waitng for a phone call im so cross with the carphone warehouse coz they said orange phones cant be alowed to be done due to diffrent software |
psikey
Joined: Jan 31, 2002
Posts: > 500
From: UK - South Yorkshire
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I had same situation.
As far as I understand. Both Orange & SE have said I can have my P800 Orange brand upgraded at a SE Service Centre. There isn't one in my area so I have sent it off to Celestica to be done with the 10 day turn around (should be back Fri or Mon/Tue). Ceslestica told me there are slightly different versions of the Firmware but that one exists for Orange. CPW (my local) said they do not have to go on doing Orange Brand phones yet.
I previously had my T68 updated at Celestica with no problems just the Max. 10 day wait & ~£4 Royal Mail Special Delivery costs.
I'll leave feedback on whats installed when I get it back. |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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thats crap i am haveing it done by the cpw thats where i got it from i am not happy @ all im speaking waiting for a call from orange im sick of it ornage trying to make money then leaveing the end user its not very profecinal i have had enoght and the cpw are going to get it to  |
psikey
Joined: Jan 31, 2002
Posts: > 500
From: UK - South Yorkshire
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Same situation happened with T68 on Orange at CPW when it first came out. They wouldn't touch them.
Think thet will be doing P800's but situation is confusing so I sent mine to Celestica. Back to using my T68 so I can do without mine for 10 days. |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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i dont have another phone and 10days isnt good i use it for work im not a happy bunny |
hawklord2112
Joined: Sep 06, 2002
Posts: 31
From: UK
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THE SITUATION IS THIS.. (and i work for O so i should know..)
IF you have your O branded p800 reflashed with the update it WILL NOT AFFECT YOUR CARE/WARRANTY with us (if you have taken it out with us)
BUT any replacement handset you get from us will have our latest version installed, which probably means that youwill have to get it flashed again.
This is until we test/approve/jiggle about with it then all our stock gets flashed.
The difference between THIS update and the t68-t68i update is that no new Network facilities are added (as MMS was added with the t68i update).
AFAIK the r2d just means the phone is more stable.
RossK
PS p800s are still NOT available for O staff. well, you can order one. but it will take 2 months to be fulfilled.
count yourselves lucky, john Q public.
I throw peanuts at old ladies |
psikey
Joined: Jan 31, 2002
Posts: > 500
From: UK - South Yorkshire
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Only solution for you seems to be a trip to SE Service Centre or patience for CPW to be geared up for it |
mad_taffy2k
Joined: Aug 17, 2002
Posts: 89
From: wales uk
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yeah my point is that i paid over £300 for this fone and orange shuld gut up and sort things out i am not impressed and i want compesation if my phone has to go away and i dont care who pays for it but im not |
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Posted: 2003-04-24 12:53
