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Author phone connection link not detecting p800
bbasra
P990 no flip
Joined: May 22, 2002
Posts: 467
From: London, UK
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Posted: 2003-04-23 23:57
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i have installed pc suite 1.4.2 and all installed fine on win xp pro sp1.

i have tried to install software on the phone and backup the phone however, the software cannot find the phone.

i have tried this with tdk bluetooth, usb cradle and ir port, they all report connected in the link properties and the taskbar icon changes to connected, however, when i go to change phone, no phone appears....

help me!
dantec
K800 Black
Joined: Mar 02, 2003
Posts: 264
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Posted: 2003-04-24 01:09
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My advice to you...

get a mac, and all your answers will be answered
Diggs09
W800
Joined: Jan 03, 2003
Posts: 434
From: Australia
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Posted: 2003-04-24 01:30
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I had this problem.

Try doing a reinstall, see if you can detect the cradle as a new USB device, also make sure that you have the Phone Connection Properties set to USB.

Also check in the phone you have it set to cable.

I ended up taking mine back and it has been sent away to get fixed.
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