| Author |
orange access pack misinformation |
Jezzaj
Joined: Apr 16, 2003
Posts: 321
From: UK
PM |
just got my 1st full bill from orangeand found i was charged £45 for GPRS,okay i went a bit mad on GPRS but it is my new toy,i felt ok as Orange had told me they would call me if i went over the 'fair usage' but today i was told they reserve the right to call
you a small but expensive difference jez
update great explanation of the access pack @ http://www.geocities.com/p800_uk
just click on usefull information jez
[ This Message was edited by: Jezzaj on 2003-04-18 22:47 ]
[ This Message was edited by: Jezzaj on 2003-04-18 22:49 ]
[ This Message was edited by: Jezzaj on 2003-04-18 22:57 ] |
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CPWGooner
Joined: Jun 06, 2002
Posts: 73
From: Milton Keynes, UK
PM |
Im in the process of getting a refund from Orange. I told them that I had selected the Orange WAP GPRS profile but when I got my bill only a minimul amount was charged to the access pack, even though a lot of my GPRS was to wap sites like Esato.
They had also charged my 6 pounds per Meg instead of 3 pounds. Lucky I know about GPRS charges otherwise they would of got away with it.
I bet it wont be long before they scrap the Access packs due to the amount of complaints |
Jezzaj
Joined: Apr 16, 2003
Posts: 321
From: UK
PM |
yeah everytime l called originaly to get access pack info l got different info a very badly implemented offer shame
This message was posted from a P800 |
701
Joined: Nov 26, 2002
Posts: > 500
From: Romania
PM, WWW
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I am too with orange here and they have wap unlimited by gprs for 4$/month.no prob yet as i only ure it 4wap but ive heard about prob like urs.it is not intentionally u can imagine that.its a helluva work2keep all those customers happy and every1 is trying.sorry about the rant: - d
This message was posted from a WAP device |
Fahed_2000
Joined: Feb 12, 2002
Posts: > 500
From: UK - London
PM, WWW
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well again they might have ment it, imagin how many bussisness men (People whom use their phone excessivly) will just pay without evein considering to look at the bill
Good Shit, Bad Shit, It's all Shit |
fireshipjohn
Joined: Apr 18, 2003
Posts: 19
PM |
I agree, if they want people to take up data services, we need
an online 'Mb used this billing period' check, just like the 'minutes
remaining services'.
And it would'nt do any harm to flat rate all the data....
fireshipjohn |
davo87
Joined: Mar 22, 2003
Posts: 204
From: UK
PM |
I heard about this 'access pack', is it true that you can only use sites that are linked from the orange directory on their wap site? because if so it is a waste of money. I use GPRS a lot and i think the value for money is pretty good anyway but i wanted to see if i could get a better deal.
[addsig] |
Jezzaj
Joined: Apr 16, 2003
Posts: 321
From: UK
PM |
spoke to Orange a couple of weeks ago wanting to know how much data id used to avoid the big bill and was told there working on a system to check data used but who knows when it will arrive??
and id have got away with it if it wasnt 4 u pesky kids
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701
Joined: Nov 26, 2002
Posts: > 500
From: Romania
PM, WWW
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@fahed: the system has2b programmed in order2over charge customers and no1 does that.i used2work4a voda branch here and u'd b amazed of the complexity of thd charging systems. @davo:u can surf any wapsite with the wap-over-gprs unlimited from orange.if u need more details pm me!
This message was posted from a WAP device |
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Posted: 2003-04-18 13:37
