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Author Cradle not finding P800
Diggs09
W800
Joined: Jan 03, 2003
Posts: 434
From: Australia
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Posted: 2003-04-17 05:48
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I had this all working fine yesterday, now my PC wont recognise my P800 when i put it in the cradle. The only change i can think that I have made is installing Opera, I have since taken it off and done a reboot of both the phone and PC.

I have also done a reinstall of PC Suite, to no avail.

When I look at the properties of the Phone Connection Link, I have noticed that there is no USB connection for the cradle there, and no phone recognised.

I have also check the USB ports using my Bluetooth dongle and they are working fine.

Any suggestions would be greatly appreciated as there is some stuff I want to transfer to my phone before I leave work tonight.
freeloader
K850 Blue
Joined: Mar 16, 2003
Posts: 96
From: Greece
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Posted: 2003-04-17 09:25
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This cradle(DCU 11 USB) did never work properly with my Windows XP Home Edition because I always got the warning from XP that the drivers either for the IR or Serial modem were not digitally signed,I did have to recovery my pc over 10 times,the PC Suite Dial-up Networking wizard did never work,once it did but again the drivers did not work.So finally I just did following:Enabled the infrared on modem mode(PC mode works too)at the P800, and just neared it very close to my laptop,infrared is always active and can recognise any nearby device with IR properties,and then it did install it as Standard modem over IR link automatically,it is working fine as a dial up modem and also I can send files too and receive.Thats my solution to this problem.
lazarini
R520
Joined: May 08, 2002
Posts: > 500
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Posted: 2003-04-17 09:32
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i dont know about that but im running XP home on my gericom laptop and the cradle works ok with me aèso the ir and also the bt on msi bt adaptor all i havent figure out is the dial up ower bt ower cradle and ir works but bt dialup is giving me pain ..


regards laz
Ericsson R520m - Nokia 9300i - Nokia E90 - iPhone 8Gb
Chaser81
W950 Blue
Joined: Jun 24, 2002
Posts: 334
From: Co. Armagh, NI
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Posted: 2003-04-17 12:56
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I am using XP Professional, Service Pack 2 on my PC and I have never had any problems with the PC not recognising the phone, except a couple of times when I found it wasnt seated in the cradle properly. You kind of have to put it in at an angle and then gently lean it back onto the pins rather than push straight down into the cradle.
Andy_P
P900 no flip
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
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Posted: 2003-04-17 13:01
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Interesting as XP SP2 doesn't exist as gold code.

There are plenty of other threads on here with troubleshooting, but one thing is sure: The quantity of people who have the cradle working is so vast and covers so many OS's, there is definately no inherant fault with the cradle.

Check your drivers are installed in Device manager, check the p8 is set to PC Connect in the cable options, check for power in the cradle etc

You'll get there.
Diggs09
W800
Joined: Jan 03, 2003
Posts: 434
From: Australia
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Posted: 2003-04-19 06:58
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Ok, after much testing and whatnot, I am strating to believe that the problem is with the USB connection from the cradle.

After uninstalling all the software for the P800 (and anything else Ericsson) the cradle is not recognised as a new device by any machine that I try it on, and like I said in my first post, there was no USB connection in the Phone Connections properties.

Anyone have any further thoughtson this gefore I take it in for a replacement?
Diggs09
W800
Joined: Jan 03, 2003
Posts: 434
From: Australia
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Posted: 2003-04-20 03:47
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Just to add, I had my T68i sitting in the cradle charging, it was charging fine, but does anyone think that this might be the reason for the cradle not working anymore???
Yopips
T68 gold
Joined: Oct 12, 2002
Posts: 9
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Posted: 2003-04-20 06:11
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mine is working fine, i use to charge my t68i and t300 using the cradle (DCU 11 USB), still working. i believe it's not the cradle but the drivers installed.
Diggs09
W800
Joined: Jan 03, 2003
Posts: 434
From: Australia
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Posted: 2003-04-20 06:44
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Just tried updating the drivers, but in the device manager, there is nothing being recognised on the USB ports, I tested them all with other USB devices and they are working fine.

If I was to plug the cradle into a machine that it hadnt been plugged into before I sould get a "install new hardware" prompt, yes? Well I just tried that and I am getting nothing.
Pc-Mobile
T68 gold
Joined: Apr 10, 2003
Posts: 7
From: Hong Kong
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Posted: 2003-04-20 07:05
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Quote:

On 2003-04-20 06:44, Diggs09 wrote:
Just tried updating the drivers, but in the device manager, there is nothing being recognised on the USB ports, I tested them all with other USB devices and they are working fine.

If I was to plug the cradle into a machine that it hadnt been plugged into before I sould get a "install new hardware" prompt, yes? Well I just tried that and I am getting nothing.


Have you tried in another PC?
Diggs09
W800
Joined: Jan 03, 2003
Posts: 434
From: Australia
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Posted: 2003-04-20 07:13
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yes, a few others
Fahed_2000
P800 no flip
Joined: Feb 12, 2002
Posts: > 500
From: UK - London
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Posted: 2003-04-20 07:14
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i use the cradle, bt , and ir; all work fine
Good Shit, Bad Shit, It's all Shit
Diggs09
W800
Joined: Jan 03, 2003
Posts: 434
From: Australia
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Posted: 2003-04-20 07:19
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No probs with or IR here, just the cradle

[ This Message was edited by: Diggs09 on 2003-04-20 06:20 ]
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