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Author Just Called Sony Ericsson Support
epscilon
P800 no flip
Joined: Apr 02, 2003
Posts: 337
From: UK
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Posted: 2003-04-16 11:55
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UK SE Support: 08705237237

Here are some uk numbers to call to get the firmware update to R2D:
Barnet: 0208 216 3896
Langley: 01753 543 712
Keighly: 01535 616 106

or you can send your phone off for 7 - 10 working days to get updated. (call SE to get details of what to send)

Clelestica telford Ltd,
PO BOX 80
Oaken Gates
Telford
Shropshire
TS2 9WT

You can do a full back up of your phone before you update the firmware and restore it with no problems to the new firmware! They recommend you download the new version of pc suite 1.3.1 Also people on orange can get their phone upgraded no problems....

When you take your phone to get updated you need to take proof of purchase with you which includes the date you bought the phone!

I am going to try and take my phone in somewhere and see what happens. I will post here with info of what happens.

Hope this is useful to someone....
Andy_P
P900 no flip
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
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Posted: 2003-04-16 12:14
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Wouldn't it be nice if we could come up with a list of Service Points for the UK.

I know we can search for them from that link on the SE site (which I can't find any more either) but it only lets you search, as opposed to giving a full list.

I'm going to have a play and see what I can come up with.
epscilon
P800 no flip
Joined: Apr 02, 2003
Posts: 337
From: UK
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Posted: 2003-04-16 12:18
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That's a great idea. These are just the ones nearest my home. Its a shame there is not a few more SE services points in england, i think theres only about 35 (give or take a few). I am currently debating whether its worth driving nearly 70 miles to get the firmware updated! If it makes a big difference I will. We'll see how I feel tomorrow

Does anyone know how often they release firmware update as I do not want to be doing this trip every few months
ardman_ryan
T300
Joined: Mar 16, 2003
Posts: 109
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Posted: 2003-04-16 12:22
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It really depends how screwed the initial firmware is...can be a week...can be six months!

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Andy_P
P900 no flip
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
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Posted: 2003-04-16 12:23
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The best way of getting a list of the SP's would surely be to get a list *from* a SP - surely they have a contact list of all the other SPs in the UK?

And if thats the case - surely someone on here can help out
ardman_ryan
T300
Joined: Mar 16, 2003
Posts: 109
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Posted: 2003-04-16 12:30
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Finding a service point is literally like finding a needle in a haystack...I don't have a clue where the closest one to Kent is - perhaps London?

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Andy_P
P900 no flip
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
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Posted: 2003-04-16 12:49
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what the hell happened to that link that let you put a postcode in and search??

ardman_ryan
T300
Joined: Mar 16, 2003
Posts: 109
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Posted: 2003-04-16 12:54
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Said 'Page cannot be loaded'. I have tried!

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Andy_P
P900 no flip
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
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Posted: 2003-04-16 12:56
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Found it:

http://www.sonyericsson.com/uk/spg.jsp?page=start&Redir=template%3DDL1_0a%26B%3Die

But if you tick the Service Point thing it says it can't find the address. I assume it's a problem with their tie to the "Viccinity corporation" or that the SP database ain't being updated.

Shame.

Might have to call them after all.
rmg
P800
Joined: Jan 05, 2003
Posts: 164
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Posted: 2003-04-16 13:14
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Is this any use?

http://www.usenetz.clara.co.uk/uk_ncs.htm

--
rmg.
epscilon
P800 no flip
Joined: Apr 02, 2003
Posts: 337
From: UK
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Posted: 2003-04-16 13:36
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If there is one in milton keynes how come SE told me barnet was the nearest to me?????, Milton Keynes is much nearer!!! Hmm
ephebe
P800
Joined: Feb 12, 2003
Posts: 25
From: UK
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Posted: 2003-04-16 13:47
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That's a list of Nokia service centres. The last column notes whether they are an ericsson service centre too. For both the Milton Keynes entries it says "no".

FWIW, Nokia seem to have a much better service center presence.

Andy

lankydwarf
P800 no flip
Joined: Mar 19, 2003
Posts: 65
From: Wales
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Posted: 2003-04-16 20:02
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I have this list, dont know if its any good, but I live in Cardiff anybody know if there is any close to me ??? Coz none of these are

England

Barking Telecom London Unit 5 & 6
Clockhouse Parade
Clockhouse Avenue
IG11 8YD 020
8594 9999 020
8507 9200

Barnet Intec Cellular Services 50 Moxon St
EN5 5TS 020
8216 3838 020
8216 3877

Birmingham Intercity Mobile Communications 101-114 Holloway Head
B1 1QP 0121
643 7373 0121
643 6160

Brighton Cellular & Audio Services 98-100 Reigate Road
BN1 5AG 01273
542 999 01273
542 666

Chadwell Heath Fleet Mobile Communications Essex Ltd. 196-200 High Road
RM6 6LU 020
8597 2000 020
8598 2001

Cramlington Fone Logistics 3 Atley Way
NE23 1BJ 01670
717 717 01670
732 200

Fareham Moco Unit 5
Barrett Industrial Park
Whittle Avenue
PO15 5SL 01489
570 570 01489
570 000

Great Yarmouth Comm-Tech
Web Site 2 Rollesby Rd,
Martham
NR29 4RU 01493
748 274 01493
748 043

Hayes Moco 766 Uxbridge Rd
UB4 0RU 020
8561 6555 020
8561 6566

Hull JWE Unit B4
Citadel Trading Park
Citadel Way
HU9 1TQ 01482
580 011 01482
586 492

Leicester JWE 165-171 Humberstone Road
LE5 3AF 0116
253 6765 0116
253 9048

London Carphone Warehouse 529a Finchley Rd.
NW3 7BG 020
7431 4629 020
7431 1460

London Carphone Warehouse 359 Kings Rd.
SW6 5UZ 020
7349 0361 020
7351 5330

London Carphone Warehouse 8 Glentworth St.
NW1 5PT 020
7317 1247 020
7935 9997

London D.V.H Communications Unit 11
Falcon Court
St. Martins Way
SW17 0JH 020
8971 6100 020
8971 6139

London Fleet Mobile Comms 77 Avery Hill Rd,
New Eltham
SE9 2BJ 020
8294 2000 020
8294 2112

London R's Electrics 815 High Rd
Tottenham
N17 8ER 020
8808 1498 020
8808 4955

Newcastle
under Lyme Mobile Phone Repair Centre
Web Site Unit 1,
High Car Business Park
ST5 7AP 08707
596 596 01782
569 009

Norwich Radiophone Ltd 367 Aylsham Road
NR3 2RX 01603
414 444 01603
414 449

Nottingham CRC Ltd Unit 7
Orchard Business Park
Town St
NG10 1PX 0115
921 8000 0115
921 8080

Poole Carphone Warehouse Unit 7
Wessex Gate Retail Pk
Broadstone Way
BH15 3TE 01202
649 091 01202
649 102

Richmond Carphone Warehouse 4-7 Twickenham Rd.
TW9 2SE 020
8332 0471 020
8332 9985

Slough Premiere Eurocom Ltd 9 Waterside Drive
Langley
SL3 6EZ 01753
543 712 01753
583 536

Slough Service Express 3 Blackthorn Crescent
Colnbrook
SL3 0QP 01753
808 700 01753
747 340

Southampton Next Communications 449 Millbrook Rd West
SO15 0HX 023
8077 0948 023
8032 2019

Warrington A-Novo Digicom Unit 2
Wharf Street
The Wharf Industrial Area
Howley
WA1 2HT 01925
403 808 01925
403 813

York JWE Blenhiem House
York Road
Pocklington Ind Est
Pocklington
YO42 1NS 01759
322 623 01759
305 597


Scotland

Dumfries Atlas Personal Communications Ltd Irongray House,
Irongray Rd
DG2 0HS 01387
721 721 01387
721 720

Glasgow Carphone Warehouse 72 Renfield Street
G2 1NQ 0141
332 7677 0141
333 0640

Glasgow Total Repair Solutions Units 10-12
Fleming Court
G81 2DR 0141
951 1903 0141
951 1588


Wales

Rhyl Vanguard Communications Vanguard Tech Pk
Ffordd Derwen
LL18 2LS
01745
333 350 01745
333 351

[ This Message was edited by: lankydwarf on 2003-04-16 19:02 ]
exilis
M600 black
Joined: Sep 30, 2002
Posts: 48
From: Dundee, Scotland
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Posted: 2003-04-16 23:16
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The Glasgow Carphone warehouse, Renfield St store can't service P800s yet (well last checked Sunday when I was last at work) and that was askin the engineers directly, not the staff on the front shop.
I'll check again tomorrow if I get a chance though.
lloydcody
P910
Joined: Apr 13, 2003
Posts: 150
From: Wales
PM, WWW
Posted: 2003-04-16 23:27
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I live in Caerphilly...

found these...

1. Connections (Caerphilly) (HO) independent
3 Picadilly Square
CF83 1PB CAERPHILLY 1.2 miles
Phone: 02920 868677 Fax:

--------------------------------------------------------------------------------

2. Blackwood Mobile Communications independent
255 High Street
NP12 1AW BLACKWOOD 4.9 miles
Phone: 01495 231011 Fax:

--------------------------------------------------------------------------------

3. Parkwell Distribution Ltd independent
114 City Road Roath
CF24 3DQ CARDIFF 7.5 miles
Phone: 02920 485868 Fax:

--------------------------------------------------------------------------------

4. The Word Direct independent
Unit 1 Denvale Trade Park Galdames Place Ocean Way
CF24 5AA CARDIFF 8.5 miles
Phone: 02920 445757 Fax:

--------------------------------------------------------------------------------

5. Zone Cellular (HO) independent
Unit 1 Anchor Business Park Dumballs Road
CF10 5FE CARDIFF 8.7 miles
Phone: 02920 375910 Fax:

--------------------------------------------------------------------------------

6. The Telephone Shop independent
7 The Arcade Cwbran Shopping Centre
NP44 1PQ NEWPORT 9.1 miles
Phone: 01633 870777 Fax:

--------------------------------------------------------------------------------

7. Fone Zone (Newport) independent
76 Commercial Street
NP20 1LR NEWPORT 9.2 miles
Phone: 01633 222345 Fax:

--------------------------------------------------------------------------------

8. First Line Cellular independent
88 Commercial Street
NP20 1LS NEWPORT 9.3 miles
Phone: 01633 221106 Fax:

--------------------------------------------------------------------------------

9. General Communications independent
62 Caerleon Road
NP19 7BX NEWPORT 9.6 miles
Phone: 01633 256256 Fax:

--------------------------------------------------------------------------------

10. Talkback Communications independent
444 Corporation Road
NP9 0GN NEWPORT 10.1 miles
Phone: 01633 216000 Fax:
http://www.lloydcody.co.uk
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