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Author T68i Support
Sheriffa
T68 gold
Joined: Apr 10, 2003
Posts: 0
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Posted: 2003-04-10 16:05
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my phone is very slow in overall operations and browsing of menus and placing calls. Anyone else have this same problem, any fixes?

also 1 of every 3 out going calls goes through the following process.

first attempt to call shows the status bar continuosly going forever until i press end.
second attempt yields a couple beeps and then a return to main screen.
third attempt goes through

this is annoying me, anyone have the same problem or know of any fixes. Do i have old software, it is not my carrier(tmobile) b/c friends on the same network with same phone don't experience this. help anybody
NetGuy2
Z600
Joined: Jun 27, 2002
Posts: 260
From: Barcelona, Spain
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Posted: 2003-04-10 17:58
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which firmware version do you have?
Sheriffa
T68 gold
Joined: Apr 10, 2003
Posts: 0
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Posted: 2003-04-10 19:07
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how do i check the firmware version? [addsig]
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2003-04-10 19:12
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Quote:

On 2003-04-10 19:07, Sheriffa wrote:
how do i check the firmware version?




> * < < * < *

< = joystick left
> = joystick right
Sheriffa
T68 gold
Joined: Apr 10, 2003
Posts: 0
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Posted: 2003-04-10 19:15
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r3e002
prgcxc125544
r3e002
prgcxc125545_tae_r3_nam
[addsig]
NetGuy2
Z600
Joined: Jun 27, 2002
Posts: 260
From: Barcelona, Spain
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Posted: 2003-04-10 19:38
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I think you should upgrade your phone.

The latest firmware version is: R7A013.
Sheriffa
T68 gold
Joined: Apr 10, 2003
Posts: 0
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Posted: 2003-04-10 19:43
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how do i upgrade my phone? [addsig]
t68iBabe
T68i
Joined: Mar 30, 2003
Posts: 41
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Posted: 2003-04-10 22:44
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You might have to call SEs 800 number for that since I don't think they have local service points that you can go to. And I don't think T-Mobile does software upgrades either.

This message was posted from a T68i

sybercouch88
P910
Joined: Mar 15, 2003
Posts: 81
From: South Central Los Angeles
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Posted: 2003-04-12 11:13
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SE will charge if you want your FW upgraded. If you've had the phone for less than a year and is the orignal onwer of the phone send it in complaining 'bout the sluggish performance of your phone that is a warranty repair.They will upgrade your FW you pay for shipping and in week they send your phone back.
Sheriffa
T68 gold
Joined: Apr 10, 2003
Posts: 0
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Posted: 2003-04-14 17:17
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I called Tmobile, they are sending me a new phone, hopefully this will fix everything.
Bones302
T68 gold
Joined: Apr 17, 2003
Posts: 0
From: NY-USA
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Posted: 2003-04-17 23:22
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Please keep us informed. My T68i from AT&T has now started acting funny this week and is selectively allowing me to make and receive calls now. AT&T is sending me a replacement (my 2nd replacement since January) and I hope this solves the problem.
Sheriffa
T68 gold
Joined: Apr 10, 2003
Posts: 0
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Posted: 2003-04-18 00:02
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5 of my friends have the same phone and 3 of 5 have problems
endless
W850 white
Joined: Apr 17, 2003
Posts: 3
From: Klang
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Posted: 2003-04-18 00:24
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ERmm sometimes i get those problem also.My firmware is r5c001 should i go and upgrade it?i also find my battery life drain kinda fast normally i can use it bout 2 days only on some call n sms
Sheriffa
T68 gold
Joined: Apr 10, 2003
Posts: 0
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Posted: 2003-04-18 05:58
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I love the battery on this phone
Jonathan
T610
Joined: Mar 22, 2003
Posts: 69
From: New York and Vienna
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Posted: 2003-04-21 06:06
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T-Mobile sends refurbs back. I went through 4 of them so far. The most recent one worked longest. One wouldn't even accept a battery.

Their customer service is good - if you are a corporate customer, use corp. customer care, and don't be afraid to call your assigned account exec. (who effectively bought me a new T68i )

jOnathan
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