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P800 is p*$^sing me off!!!!!!!! |
Evisu_Kid
Joined: Apr 07, 2003
Posts: 63
From: Wolverhampton, UK
PM |
I know this has been been brought up many times before, but th PC suite software is s**t. I have only had the phone for about a week, and looked forward to installing anything and everyting onto the phone. However when I connect my phone to the USB stand, it connects on the Link propeties but whne I try to start a PC Suite Program all I get is:-
' No phone has been indentified by Sony Ericsson Phone Connection Monitor. Please connect and define your phone first '
I dont know, it may be me being thick, but should it not work after this?
I have contacted Sony Ericsson by way of Phone and e-mail after E-mail, But no joy yet. Technical Advisors my a**.
Any help would be great.
Cheers, Evisu_kid
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Krubach
Joined: Dec 05, 2002
Posts: > 500
From: Sunny Portugal! :)
PM |
You have to add a new phone to the monitor.
In the taskbar icons there's one like (<--//-->, a bidireccional arrow ) right click it and add anew phone.
[addsig] |
roskelld
Joined: Dec 01, 2001
Posts: 98
From: UK - Orange P990i
PM |
Does anyone know where I can get the UK 1.3.1 version of PCSuite from?
I can only find the German version on the sony ericsson site. |
Playahata
Joined: Feb 18, 2003
Posts: 37
PM |
I had problems with mine but is was down to the firewall not allowing access.
If you have a firewall make sure you have given the software rights. |
Evisu_Kid
Joined: Apr 07, 2003
Posts: 63
From: Wolverhampton, UK
PM |
I have tried both of those suggestions and still no good.
I have just downloaded th uk version 1.3.1 from the SE website, so fingers crossed. X |
Evisu_Kid
Joined: Apr 07, 2003
Posts: 63
From: Wolverhampton, UK
PM |
Just installed v1.3.1, and guess what.......
Still no good.
Its connecting to the phone, says its connected, but when i go to 'change phone' there are no phones on the list even when I refresh it.
This is really started to get tiresome now, If I wanted just a phone I wouldn't have spent £500 getting one sim free. |
dazbradbury
Joined: Nov 24, 2002
Posts: > 500
From: UK - Derby/London
PM, WWW
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Have you got any virus protector programs running? I had the same problem, but i just started uninstalling stuff and it worked, then all of a sudden it stopped, so i gave up and started putting stuff back on and when i put norton on again it worked, like magic. |
oferlaor
Joined: Feb 22, 2003
Posts: 280
PM |
make sure you have no antivirus programs, or firewalls or anything like that.
"Reboot" your phone. Reboot the computer.
Make sure there's nothing else (including the phone monitor option in control panel) that's trying to connect to the same serial port.
Make sure you enable JUST the correct port in the phone monitor icon on the tray bar.
Go to the phone, make sure it's in 115200 speed and RTS/CTS (hardware) mode + make sure it's in PC connect mode.
Let the computer fully load and wait until the <-//-> tray icon appears.
Then gently put the unit on the USB connector and everything should work fine! |
Evisu_Kid
Joined: Apr 07, 2003
Posts: 63
From: Wolverhampton, UK
PM |
Just tried all that, but still no joy.
I have the phone set up at
Baud rate: 115200
Parity: None
Stop bits: 1
Character Length: 8
Flow Control: CTS/RTS
As ive said the phone connects but it says there isnt a phone connected when i try yo install programs, or anything at the matter.
I've got it plugged into a USB Hub, would that make a difference?
Also is there anything I have to do with the phone to make it connect e.g press a button?
I may be coming across a bit thick, but its starting to frustrate me so much I cant think straight at the minute. |
xpmillinium
Joined: Apr 06, 2003
Posts: 11
PM |
http://www.esato.com/board/viewtopic.php?topic=22539&forum=35
this is maybe if not sure it will resolve yoyr problem. |
Evisu_Kid
Joined: Apr 07, 2003
Posts: 63
From: Wolverhampton, UK
PM |
Thanks but I have also tried that. I'm really considering taking the phone back (Even though I love the phone more than my missus
) to the store and wait for the siemens to come out.
So has everyone had this sort of problem with this particular phone? |
Rob_B
Joined: Apr 04, 2003
Posts: 153
PM |
i had to force an install of the usb drivers pointing windows towards the cd to find drivers, reboot of my pc worked fine then, tried running "audevicemgr.exe" from your SE directory on its own, i've deleted the autostart fnction so i have to run this file when i want to sync/etc |
parvski
Joined: Nov 11, 2002
Posts: 325
PM |
i find that if you keep taking the phone of the cradle the software gets confused.... it says its connected when it clearly isnt, and sometimes tries to connect when i take the phone off the cradle and then disconnect when i put it back on.
what im trying to say is that the little <=//=> icon is not a good way to judge if ure phone is connected.... if you have installed the se suit of their website you will get a small p800 icon appear on the taskbar when your phone has actually connected.
try:
assuming that you have installed phone software of se site.
take all other usb stuff off, obviously not the mouse, keyboard and cradle and restart to be on the safe side.
right click on the <=//=> and select "change phone", it there are no phones there it means that you have to set up the phone in ure MPM to detect the p800 in control panel....
if there is, restart the pc without the phone connected to the cradle, on reboot, when everything has loaded put the phone in the cradle. The <=//=> icon should change....and most importantly the p800 icon appears on the taskbar.
if the connection icon changes to a "pulse" and you dont see the p800 icon it most likely means that an application is "blocking" the connection... such as norton... but ure pc suit is configured correctly.
otherwise, you should see the p800 icon and should be able to use the se software.
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Rashkae
Joined: Jun 03, 2002
Posts: > 500
PM |
@Evisu_Kid
Try this:
1. Set your "Flow Control" to none.
2. Right-click on the "Phone connection link", select "Properties" and un-check your USB cradle, then re-check it.
3. Put the phone back on the cradle
If that doesn't work:
Plus the Cradle into another USB port and reboot your PC. |
Evisu_Kid
Joined: Apr 07, 2003
Posts: 63
From: Wolverhampton, UK
PM |
Cheers parvski, that worked a treat.
Thanks to everyone else that gave me a bit of info, you all saved me making the worst decision in my life, Take my p800 back.
Thanks again |
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Posted: 2003-04-07 09:46
