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Author Bad pixel
joepau
T68 gold
Joined: Apr 05, 2003
Posts: 1
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Posted: 2003-04-05 10:52
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Anyone?

I received my P800 last night,it looks fine but i have just in the center of the screen a little white dot.
It is just in the middle of the three layers (not the touchscreen and not the tft just in between of them.
Do i need to sent it back?
Or is this normal ?

Joe
ferrarista44
P800 no flip
Joined: Jan 30, 2002
Posts: > 500
From: down south
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Posted: 2003-04-05 11:04
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my P800 had a dead pixel and i got the LCD replaced by the local authorized service point. took 2 hours to replace and is doing fine til now. the LCD costs PHP7,500 or that's about USD141 here.
jamatjam
P800 no flip
Joined: Jan 08, 2003
Posts: 288
From: UK!
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Posted: 2003-04-05 14:32
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Just send it back you should have a 14 day take back or send back policy...


theres been about 5 people on here saying about this dead pixel prob and i think SE arnt checking there phones as other companys do, theres been alot of problems with the camara (a hardware & software) probs on some P800's
and where i work about 8 people have asket for a new one (2 of which wanted there money back but the manager talket them round lol) the wierdest one ive seen is when a ladie came in with her P800 which she bought the other day and sayed that the duo wernt working, so i took a look at it and duo felt a little to light and flexable so i looket a little closer and the duo was just a shell nothing in it.

we wernt to sure what todo incase she had swapet it with a empty one to get an extra one... anyway she got one in the end after paying half price for one... but u never know and she didnt at all mind
TheSlayer
P900
Joined: Mar 25, 2003
Posts: 86
From: New Jersey
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Posted: 2003-04-05 18:38
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I got my P800 from expansys a couple weeks ago, and it had dead pixel right in the middle of it, and they took it back and gave me a brand new one 2nd day shipping. See if where you bought it would take it back and give you a replacement, cause I couldn't live with a dead pixel, especially for this extremely expensive phone.
evoke
K700
Joined: Mar 05, 2002
Posts: > 500
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Posted: 2003-04-05 18:42
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sure it's not dust? [addsig]
bart
Ericsson T68
Joined: Feb 03, 2002
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From: Flanders
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Posted: 2003-04-05 18:54
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what colour does a bad pixel have?
PuckerThis
K700
Joined: Mar 26, 2003
Posts: 176
From: U S A
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Posted: 2003-04-05 19:06
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Yep yep yep...its a dead pixal i have 2 on my phone, noticed them right away when i got it and turned it on. I called up SE and they told me they would exchange it, but that they were out of stock at the moment. Sooo the crappy part about this is that even thosugh i reported it, the bad unit HAS to be at SE before the 30 day replacement warrent is up...doesent sound that bad? well seeing how the New P800 shippment that SE is getting doesent arrive until abe 3 days after my phone has to be in SE, and then because SE is slow ill have to wait another 3-5 days minimum before ill get the phone, so i will be without any CELL PHONE FOR ABOUT 1 WEEK...the response i got from SE about this delima.."Nothing we can do about it...you defective phone HAS to be in our office before the 30day experation date) So whatever, im glad ill be getting a new phone but man...lol stupiud SE
"I don't care what the polls say. I don't. I'm doing what i think what's wrong."
~ George W. Bush March 15, 2000
evoke
K700
Joined: Mar 05, 2002
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Posted: 2003-04-05 19:29
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what does a dead pixel look like then? i have a couple of white spots on my phone one is extremely tiny and the other is a bit bigger but both only noticeable under with the backlight on and mainly in thge dark... thought they were a couple of dust specs (still think they are tbh) and wasn't really concerned about them. [addsig]
PuckerThis
K700
Joined: Mar 26, 2003
Posts: 176
From: U S A
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Posted: 2003-04-05 19:54
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a dead pixal is PURE white u can tell the difference between dust and a dead pixal because dust is usually not pure white and its usually not square shapped
"I don't care what the polls say. I don't. I'm doing what i think what's wrong."
~ George W. Bush March 15, 2000
evoke
K700
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Posted: 2003-04-05 19:54
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anyway u got me thinking with this thread so i phoned orange and they are sending a new handset tomorrow morning... cant argue with that!

edit: well they are pure white and one is square shape and tbh they were pissing me off so hopefully this new one will be better.

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[ This Message was edited by: evoke on 2003-04-05 18:59 ]
jamatjam
P800 no flip
Joined: Jan 08, 2003
Posts: 288
From: UK!
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Posted: 2003-04-05 20:26
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theres alot of differnt types of "dead pixel" u can have ones that will invert the colour of what ever is being shown on the screen or 1 2 or 10 pixel's can be afected in one small area which can mean there was some thing hard had pushed down on the screen,

ive seen pixels that where allways blue, red ,green ive even seen one where the hole screen was purple, u could see everything on the screen like normal but only the colour purple was shown no other colours would work

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AND SOON T610!

[ This Message was edited by: jamatjam on 2003-04-05 19:27 ]
bart
Ericsson T68
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
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Posted: 2003-04-05 20:55
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i got a dead pixel that looks silver.
kire
P800
Joined: Oct 29, 2002
Posts: 40
From: South Africa
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Posted: 2003-04-05 22:53
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Hmm I had the same kind of thing, only I think mine was dust.

I couldnt notice it with the backlight off, so i deduced it had to be dust. Sent it to SE and they exchanged it. Just note, that manufacturers find it normal that every screen will have one or two dead pixels. So try your luck to find non-annoying ones.

evoke
K700
Joined: Mar 05, 2002
Posts: > 500
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Posted: 2003-04-06 12:25
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well im still not sure wether it was dust or not on mine but my new one arrived this mornin totally white spot free [addsig]
royalty
P900
Joined: Aug 11, 2002
Posts: 459
From: SaudiArabia
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Posted: 2003-04-06 14:32
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do thay "dead pixels" show when you mack a screenshot ?
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