Esato

Forum > Sony Ericsson / Sony > Symbian phones > PC Suite 1.3.1

12  Next
Author PC Suite 1.3.1
MC
P800
Joined: Mar 07, 2003
Posts: 31
PM
Posted: 2003-04-03 03:06
Reply with quoteEdit/Delete This PostPrint this post
I've noticed a number of posts on this and other boards about PC Suite 1.3.1 install problems. It seems some users (including myself) get the message "Another program has been installed/uninstalled since the last reboot. Reboot your computer to complete the previous installation/uninstallation before running this setup."

Rebooting and uninstalling the previous version of PC Suite does not fix the problem, and so far SE Support have ignored my requests for help. Has anybody found a way to overcome this problem yet?
tsanchai
T68 gold
Joined: Mar 26, 2003
Posts: 5
From: Bangkok, Thailand
PM
Posted: 2003-04-03 05:26
Reply with quoteEdit/Delete This PostPrint this post
Not yet solved! The problem is still with me
Mimzo
P990 no flip
Joined: May 24, 2002
Posts: > 500
From: Dubai
PM
Posted: 2003-04-04 16:24
Reply with quoteEdit/Delete This PostPrint this post
Where do you get this problem? I installed the upgrade and use the software without problems.
P990i
BVH
P800 no flip
Joined: Apr 01, 2003
Posts: 7
From: US
PM
Posted: 2003-04-04 16:29
Reply with quoteEdit/Delete This PostPrint this post
I, too, still have the problem. I've tried everything I can think of to get 1.3.1 to install on my Win2000 machine. I closed all processes except those essential to Win2000 and still no-go.

[ This Message was edited by: BVH on 2003-04-04 15:29 ]
Mike in Switzerland
T68 gold
Joined: Mar 30, 2003
Posts: 94
PM
Posted: 2003-04-04 16:53
Reply with quoteEdit/Delete This PostPrint this post
For those of you who "don't" have the problem - have you tried to RESTORE a backup?

That's where most of the problems lie - the backups won't restore.

You lose the data!

Regards

Mike
MC
P800
Joined: Mar 07, 2003
Posts: 31
PM
Posted: 2003-04-06 18:49
Reply with quoteEdit/Delete This PostPrint this post
I did successfully restore a backup from 1.1.1 (on 2nd attempt) however since reading about the problems some users experience, I am reluctant to try it again unless absolutely necessary!

Still can't install 1.3.1 on Win2000 Pro under any circumstances! SE - are you guys looking into this?
psikey
W960
Joined: Jan 31, 2002
Posts: > 500
From: UK - South Yorkshire
PM
Posted: 2003-04-06 18:53
Reply with quoteEdit/Delete This PostPrint this post
Never had any problems restoring with 1.1.1 or 1.3.1
tsanchai
T68 gold
Joined: Mar 26, 2003
Posts: 5
From: Bangkok, Thailand
PM
Posted: 2003-04-08 05:36
Reply with quoteEdit/Delete This PostPrint this post
The problem also occured with me on my Windows XP Pro system. Cannot install 1.3.1 over 1.1.1, and even clean install (uninstalled 1.1.1) won't work. Have tried RegCleaner 4.3 to clean all my registry, still can't install. RegCleaner also zap many important keys (linked to Norton Systemworks 2003) that I need to restore my registry to get my system back to work.

Help please!!!
MC
P800
Joined: Mar 07, 2003
Posts: 31
PM
Posted: 2003-04-08 07:45
Reply with quoteEdit/Delete This PostPrint this post
You should be able to restore whatever RegCleaner removed by clicking the "Backup" button, selecting the last entry in the list, and then clicking "Restore backup".
roskelld
P990 no flip
Joined: Dec 01, 2001
Posts: 98
From: UK - Orange P990i
PM
Posted: 2003-04-08 08:47
Reply with quoteEdit/Delete This PostPrint this post
Does anyone know where I can download the english version of 1.3.1? I can only find the German version on the sony ericsson site, and even that comes from an off site link.


-- EDIT -- EDIT -- EDIT -- EDIT -- EDIT -- EDIT -- EDIT --

Hurrah

http://www.sonyericsson.com/spg.jsp?page=gsapopup&Redir=template%3DSP1_17_1%26B%3Die%26PID%3D9940%26LM%3DSD_V%26FID%3D3336

[ This Message was edited by: roskelld on 2003-04-08 08:06 ]
thatsok
T68 gold
Joined: Mar 02, 2003
Posts: 23
PM
Posted: 2003-04-08 13:37
Reply with quoteEdit/Delete This PostPrint this post
Question... I downloaded 1.3.1 uk english version and installed with out any "apparent" problems. But how do I check that it is actually installed? ie version number somewhere or such like
roskelld
P990 no flip
Joined: Dec 01, 2001
Posts: 98
From: UK - Orange P990i
PM
Posted: 2003-04-08 14:17
Reply with quoteEdit/Delete This PostPrint this post

If you check Add/Remove Programs it should say PCSuite followed by the version number.
thatsok
T68 gold
Joined: Mar 02, 2003
Posts: 23
PM
Posted: 2003-04-08 16:42
Reply with quoteEdit/Delete This PostPrint this post
nice one roskelld, now I'm sure it's installed properly
Mimzo
P990 no flip
Joined: May 24, 2002
Posts: > 500
From: Dubai
PM
Posted: 2003-04-08 16:43
Reply with quoteEdit/Delete This PostPrint this post
I am one of those people who "don't" have the problem.

I also haven't had any problems with restoring backups using the new version of the software.
P990i
braindoc
T68 gold
Joined: Mar 02, 2003
Posts: 19
PM
Posted: 2003-04-08 16:48
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2003-04-08 16:43, Mimzo wrote:
I am one of those people who "don't" have the problem.

I also haven't had any problems with restoring backups using the new version of the software.



What Windows operating system are you using? Did you uninstall older version of PC suite before installing latest one?
Access the forum with a mobile phone via esato.mobi