| Author |
Orange UK are about to ruin their image. |
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
Orange have anounced sweeping changes to come into effect from 1st May.
To start with ALL pre pay customers will be charged 5p each & EVERY time a number connects (even for a second) this "minimum charge" will make them a fortune & you will notice higher bills because minimum charges ALWAYS make a big difference to your bills (more than you would think).
Also SMS cost will rise to 12p & al those £50 top up sims with 5p off peak Orange to Orange calls will be lost & a 20p a minute charge will come into effect.
In fact everything about their new policy is robbery, because its changing the deal you had with them.
You all must complain to Orange to stop this or its the end of Orange as a FAIR network.
Please complain about anything your unhappy with to Orange PCS correspondence dept,po box 10,patchway, Bristol,Bs32 4bq.
or because they charge you to complain on 451 you can ring them on 0800801080 & go for prepay option.
Say you want to officially complain about the new charges, if enough people care they will back down as they have before on charging issues.
new pre pay rates can be seen at http://www.orange.co.uk/changes
You may be shocked so make a cuppa before looking 
_________________
There is a "fine line" between fishing & just standing on the riverbank like an idiot.
[ This Message was edited by: pachy on 2003-04-03 01:46 ] |
|
|
Caveman
Joined: Jan 15, 2003
Posts: 168
From: Cambridge, UK
PM |
Vodafone are going to levy a 10p minimum charge on pre-pay. That's even worse !  |
doubleduh
Joined: Mar 21, 2002
Posts: 436
From: Culemborg, The Netherlands
PM, WWW
|
Afaik, it has always been like that in the netherlands, I pay 5c per call on voda...
This message was posted from a T68i |
jalu
Joined: Oct 25, 2002
Posts: > 500
PM |
*nudge nudge*
o2 are cheaper!
|
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
@Jalu,*fudge fudge* On pre pay deals it may become true, but O2 are not cheaper than my Orange OVP virgin contract. I cant see them ever comming near, some o2 contract airtime deals charge a minimum charge per call, i havn't seen that on any Orange deals yet, Orange are getting dearer, BUT I'M NOT SUGGESTING THEY ARE A CROOKED COMPANY LIKE O2
Reminder; milk, sugar, crisps, post letter. |
wapchimp
Joined: Jun 09, 2002
Posts: > 500
From: Land of the chimps
PM, WWW
|
Patchy-chill. Your ovp price plan aint changing unless virgin change it-all the networks will follow suite and blame oftel-they demanded the inter-conect charges to be lowered so they have to recoup the money elswhere
This message was posted from a T68i |
jalu
Joined: Oct 25, 2002
Posts: > 500
PM |
@pachy
Crooked? wtf?
Jalu
|
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
@orangeman, i have OVP orange sim & just talk £50 top up,
First, on my just talk sim i LOOSE my 5p off peak calls (orange to Orange & standard No.s) they will be 20p instead PLUS a minimum call charge.
The SMS on that sim go up from 5p to 12p, THEY ARE HUGE INCREASES.
Also Orange are sending out sms to OVP virgin customers saying the 0800 numbers will become chargable, so wheres the PROMISE part of thye OVP deal now ?
Tell me to chill if you want but looking at my bill, i worked out that these changes will more than DOUBLE my call costs overall, can't you see why i'm angry mate ?
Using that Oftel cop out is lame, Orange offered great deals to get people to join them & now they are trying to stitch us up, in my view Orange have gone back on the agreement i thought i had with them. regardless of what it says in the small print.
I wont let it bother me for long, but i will not recomend Orange to people as i have in the past.
Thanks for taking time to read & understand my complaint.
Reminder; milk, sugar, crisps, post letter. |
Dj Boyi
Joined: Oct 05, 2002
Posts: > 500
From: Liberty City
PM |
Hey,hope none of this will affect my EveryDay 50,or is it just the OVP's cus my missus has got the Anytime 400,t-mobile match tariff.
This message was posted from a T68i |
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
@Boyi, pre pay is the main target, but contract changes are hinted at, but mainly OVP Virgin deal.
The main gripe i have is that these changes are being done on sims that were bought some time ago with a clearly stated price structure.
A little while ago Orange cut my 5free (out here package) texts per day down to just 3 a day, but because of public pressure they reinstated it.
I can't sell a car to someone for £5000 then go back to the guy a year later & ask for more money, just because i'm broke.
Orange can charge NEW customers new rates if they want, thats up to them. but it is crappy of them to change old agreements in my view.
Reminder; milk, sugar, crisps, post letter. |
jalu
Joined: Oct 25, 2002
Posts: > 500
PM |
It's in your t's and c's mate, it's a sad fact of life but price structures change even for old customers.
Jalu
|
Dj Boyi
Joined: Oct 05, 2002
Posts: > 500
From: Liberty City
PM |
@pachy,shame on Orange,i wudda thought changes wud apply to new customers (only) as i'm always reading about ppl with 500 free sms on O2 etc,how they got this b4 changes were made and still have these afterwards. I cant even get a sms bundle with my ED-50 but making life difficult 4 me wont make me change my tariff. I got the access pack with it,my bill shud be £35(ish) with sms's but it's usually more!
This message was posted from a T68i |
pritc_s
Joined: Jan 22, 2002
Posts: 50
PM, WWW
|
@pachy, the ovp virgin, is a price match equal to that of the virgin network, so these sms that ovp virgin cust's are recieving (about the charges to 0800 numbers) is because the virgin network are introducing these charges. place of the ovp agreement is that orange will do their best to match everything to do with a digital tariff (that is set in stone) no promo deals or discount offers. If any tariff on any network, that is matched by orange, changes in anyway orange will make the same changes to their ovp tariffs.
As for the Oftel thing, oftel have told the networks to charge less for certain things, so the companys are charging more for others. When I first heard about the increase in handset and call charges I was very disappointed but after thing about it these companys must keep these charges in place to help pay for things like the network base stations, upgrades to the network, 3g, licences, etc.
Why bad mouth these company's when it was not their decision in the first place but OFTEL's |
wapchimp
Joined: Jun 09, 2002
Posts: > 500
From: Land of the chimps
PM, WWW
|
@patchy-virgin are chargin for 0800 numbers-thats y orange are changing their ovp-no control over that-u havnt mentioned that even though prices are goin up if u top up £50 u get 10% free talktime-which aint bad-plur u can buy text packs etc-we think the increases are shit aswel-but there are some good bits
This message was posted from a T68i |
jalu
Joined: Oct 25, 2002
Posts: > 500
PM |
You still haven't mentioned why o2 are crooked, Pachy.
Or are you just trolling?
Jalu
|
|
|
Posted: 2003-04-03 02:13
