| Author |
p800 touchscreen problem |
sasha26
Joined: Nov 16, 2002
Posts: 31
PM |
does anyone else have this problem? sometimes, when i am using jot, the black line corresponding to what i'm writing shoots to the edge of the screen, either the bottom or the side. this obviously gets me a different character, usually "&". also, even when using the physical flip, sometimes when i press "1" i will get a "*". any suggestions? i have recalibrated the touchscreen, but that is obviously not the fix. am i alone? do i have a dud p800? too bad SE in the US doesnt support the p800... |
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dazbradbury
Joined: Nov 24, 2002
Posts: > 500
From: UK - Derby/London
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I get that problem too when using my jotter, it's kind of annoying but when i try to recreate it in the same place it doesn't happen, not sure what's going on, anyone care to enlighten us? |
bjambean
Joined: Feb 27, 2002
Posts: 476
PM |
didn't happen to me. Why don't you try recalibrating it |
JForce
Joined: Nov 22, 2002
Posts: 83
From: New Zealand
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It sometimes happens to me if I haven't calibrated the screen for a while, and Im using it on angle (lying in bed or something). Is it happening when its been calibrated and flat? |
sasha26
Joined: Nov 16, 2002
Posts: 31
PM |
ya, its happenning when its calibrated and flat, but it seems to happen more often when less pressure is applied with the stylus. also, i am not using any screen protection, so thats not interfering either. |
Lopio
Joined: Feb 07, 2003
Posts: 266
From: Cebu City, Philippines
PM |
yeah same problem here, but very seldom.
This message was posted from a P800 |
PuckerThis
Joined: Mar 26, 2003
Posts: 176
From: U S A
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What do u mean SE in the US doesnt Support the P800? LoL im in the US...when i got my P800 it came with a few dead pixels...there already sending me a new one for free. SE has been nothing but wonderful
~Pucker
"I don't care what the polls say. I don't. I'm doing what i think what's wrong."
~ George W. Bush March 15, 2000 |
sasha26
Joined: Nov 16, 2002
Posts: 31
PM |
pucker, can you tell me who you talked to? the person i talked to said that they could not flash the phone, " please ask your service provider or the dealer who sold you the phone " yeah, T-MOBILE is gonna flash my phone, right! and also the guy who sold it to me, he's got all the firmware updates and flashing hardware too... Grrr. they refused to send me a new phone in relation to the touchscreen problem... please help!!! |
cdcjr
Joined: Feb 23, 2003
Posts: 99
PM |
@ puckerThis
if I bought the p800 overseas and something happened with my p800 phone here in the US ( knock on wood) will they also replace it with a new one? |
jplacson
Joined: Apr 21, 2002
Posts: > 500
From: Philippines
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WHEW!!! I thought I was the only one that had this problem! 
Ya, I get that 'stylus jump' as well.
It's annoying... some days it doesn't happen at all..other times, 4 in a row!!!
Oh well... I'm hoping it's a SW bug. |
neuromancer
Joined: Feb 05, 2003
Posts: 14
From: From Anyplace
PM |
Just for the record, although it seldom happens to me .... but...IT DOES HAPPEN......  not really irked about it, it used to happen on my trusty old R380..... then again it was not that frequent.... |
kire
Joined: Oct 29, 2002
Posts: 40
From: South Africa
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Hmm I have an intriguing problem with my screen. It appears there is a dust particle fixed to the inside of the touchscreen, and when the backlight is on it is illuminated in bright white. Very annoying... gonna see if i can exchange my phone for a new one. |
PuckerThis
Joined: Mar 26, 2003
Posts: 176
From: U S A
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Quote:
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On 2003-04-03 08:45, kire wrote:
Hmm I have an intriguing problem with my screen. It appears there is a dust particle fixed to the inside of the touchscreen, and when the backlight is on it is illuminated in bright white. Very annoying... gonna see if i can exchange my phone for a new one.
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i have the EXACT same thing...just 2 very tiny white spots under my screen like under the glass...very annoying, cus once u know its there, you look at it all the time. i called SE and they are already sending me a new phone =)~ YEA!
~Pucker
"I don't care what the polls say. I don't. I'm doing what i think what's wrong."
~ George W. Bush March 15, 2000 |
sasha26
Joined: Nov 16, 2002
Posts: 31
PM |
do you guys have to send your phone to Minnesota and pay shipping, then wait for them to send it back, like thay told me, or are they sending you the rplacement first? if they are, I'd like to know who you are talking to over there. they are being very difficult with me... |
sasha26
Joined: Nov 16, 2002
Posts: 31
PM |
who did you deal with to get a new phone?
because this is what they write me:
Please refer to the place of purchase regarding the new unit request. Unfortunately, that option is not available to us. If you are experiencing any problems with the phone, we do have a 1 year manufacturer's warranty which covers the workmanship on all of our products. Unfortunately, we do not have a local service center that I could refer you to. Through our service center, the unit would need to be sent in for repair. Please contact the Sony Ericsson Contact Center at 1-800-374-2776 ; press 1 for English then 1 for Customer Service and Technical Support to speak with one of our representatives directly with regards to the case reference number and service center information.
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Posted: 2003-04-01 23:34
