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Restore from backup not working - HELP! |
dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
I have just performed a master reset on my P800 as my GPRS stopped working for no apparent reason so I thought, no problem, I'll just reset and restore my most recent backup.
To my horror, I am now getting the message 'restore failed' after I initialise it.
Not had any problems backing up thought this is the first time I've tried a restore.
Please help - I'm screwed if this doesn't work!
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Froddan
Joined: Jan 18, 2002
Posts: > 500
PM |
Try performing it on the phone alone first, and then on mem stick. |
dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
I have, I've tried everything! 
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Froddan
Joined: Jan 18, 2002
Posts: > 500
PM |
One thing would be to reinstall the pc sync, windows should save the backup even if you delete the program.
How big is the backup file? I had problems once with it not backing up all. |
dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
The backup's 21 MB inc mem stick but it won't even restore the first backup which is much smaller. If I re-install the sync, will it DEFINITELY save the backup? If I lose that as well, I'm in even more trouble, if that's possible!
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Froddan
Joined: Jan 18, 2002
Posts: > 500
PM |
Nothing is ever 100% sure in the world of computers, but windows has a "cache" to restore programs in cases like this. To be sure you can look for the file and copy it.
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taclint1
Joined: Jan 28, 2003
Posts: 5
PM |
Uninstall the new version of the pc suite. Install the older version that one received on the cd. Had a similar problem that got sorted out. Export the backup file to the hard disk before uninstalling. It is a painful procedure but does the job. You will be required to reinstall the new version to avoid sync problems. |
Andy_P
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
PM |
Before you uninstall everything make a copy of the directory containing the backups. It's an option somewhere in the backup program which tells you exactly where they're kept. |
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Posted: 2003-03-19 18:43
