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Author phone connection monitor won't find my phone!
maartenh
T68 gold
Joined: Mar 11, 2003
Posts: 4
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Posted: 2003-03-11 08:25
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Hi!

I have a strange problem with my P800:

As soon as I insert the phone into the USB-cradle the phone connection monitor says "connnected" but if I open the change phone dialog the list is empty. Opening sync station settings results in the error message: "no phone connected please connect and define your phone first."
The same thing happens when using bluetooth. It says "connected", but it won't find my phone.

I installed the software on a friend's PC and everything worked fine the first time.

I have a Sony R600-HFP laptop with Windows XP Pro.

Can anyone help?
Bogman
P800
Joined: Feb 22, 2003
Posts: 123
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Posted: 2003-03-11 16:45
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Not sure if this will help:
1) Right click on the "phone connections link" in your task bar (Double sided arrow) and select Properties
2) If your sync station is attached you should see a USB Connection, I think it's on COM Port 6 check that box.

You should now be connected
The Bogman
P800
TDK BUD
HBH-60
WoeDee
P800
Joined: Nov 23, 2002
Posts: 149
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Posted: 2003-03-11 17:23
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@maartenh
Are you behind a firewall? If so, disable it and try to reconnect.
maartenh
T68 gold
Joined: Mar 11, 2003
Posts: 4
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Posted: 2003-03-11 18:03
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@Bogman: thanxs for the reply.
The box next to USB is checked and it also says "connected" but the sw won't identify my phone.

@WoeDee: i already tried disabling my firewall (Norton NetDefense) but it didn't change a thing...


Bogman
P800
Joined: Feb 22, 2003
Posts: 123
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Posted: 2003-03-11 18:31
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Go into "Phone Monitor" and check that your ports are enabled and NOT reserved

Hope this helps?
The Bogman
P800
TDK BUD
HBH-60
Andy_P
P900 no flip
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
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Posted: 2003-03-11 18:32
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The bluetooth connection on this phone for enabling the serial port is shite... I am absolutely fed up of this now... I am having to carry my sync station to work and back because I can't get a reliable BT connection.

Very disapointed.
maartenh
T68 gold
Joined: Mar 11, 2003
Posts: 4
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Posted: 2003-03-11 22:20
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@Bogman: I've enabled the COM port for the USB cradle but reserved or not: no phone, sorry.

@andy: bluetooth works fine for me but i can only make an internet connection because the pc suite software won't find my phone...
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