| Author |
Iv'e been locked out of my P800!!! |
beljim
Joined: Feb 26, 2003
Posts: 53
PM |
I tried changing the sim lock codes and now im locked out.
Phone was asking for PUK code and i could not find any info in the manuals provided.
Could not contact Orange (said phone 9 in the morning)
Could not wait so tried several combos and now im getting the message Contact service provider.
More than slightly peed off.
Don't they have 24 hour care?
By the way i claim to be the first idiot to do this.
[ This Message was edited by: beljim on 2003-03-11 00:11 ] |
|
|
richardadc
Joined: Jul 11, 2002
Posts: 118
PM |
If you enter your pin code incorectly 3 times it'll ask for the PUK code, if you enter the PUK code wrong 10 times (which you've done) you'll need a new sim card. That has just cost you £20.
Orange customer service is 24/7 so i'm not sure why you are having problems. Dial 150.
|
beljim
Joined: Feb 26, 2003
Posts: 53
PM |
cant dial 150 cause my phones blocked |
simion_levi
Joined: Feb 20, 2003
Posts: 291
From: London, UK
PM |
www.orange.co.uk has all the contact information needed - including the full number to dial if you can't dial 150 from an Orange phone. |
parvski
Joined: Nov 11, 2002
Posts: 325
PM |
Ever heard the saying, “Curiosity killed the billy cat”? |
richardadc
Joined: Jul 11, 2002
Posts: 118
PM |
Quote:
|
On 2003-03-11 01:09, beljim wrote:
cant dial 150 cause my phones blocked
|
|
LOL, oops.
Dial 07973100150 and order a new sim card. It may be easier to walk into an Orange shop and do that (if they allow it). |
fijbert
Joined: Dec 26, 2002
Posts: > 500
From: Montreal / Beirut
PM, WWW
|
lol.. that sux..
u shld hv just waited til lthe next day
dont u hv a spare phone?
Nobody is perfect, I am nobody, therefore I am perfect |
Skrue
Joined: Dec 15, 2002
Posts: > 500
PM |
hehehehehe...im sorry...hope ur problem wil b solvd asap... |
beljim
Joined: Feb 26, 2003
Posts: 53
PM |
Just contacted Orange and they are sending me out a new Sim Card.
Will be with me in about 3 days (no P800 for 3 days ) 
Cost £0.00 
Got the Puk Code for my phone too incase of future trouble & keeping that 24/7 number to hand.
Hope the following advice helps other idiots.
Conclusion: Phone 07973 100 150 if on orange, and get your PUK unlock code. (case sorted) else
If your an idiot like me and have gone beyond the PUK then again phone the above number (if on orange). They will send out a new Sim Card by recorded delivery and as long as you send your old Sim back in the supplied free post envelope within 7 days it won't cost you a penny.
ps. Well thats what i was told.
pps. You will need to register the new Sim Card of course on
0800 0790027
[ This Message was edited by: beljim on 2003-03-11 00:51 ] |
Rashkae
Joined: Jun 03, 2002
Posts: > 500
PM |
Just to clarify....
PUK is not on the phone, it's the SIM module's unlock code. |
arfur
Joined: Aug 11, 2002
Posts: 23
From: St. Albans UK
PM |
No youre not the first. My brother managed to block his phone and not the sim. They had to send him a new phone
"That's the end of that suit!" |
skjalg
Joined: Dec 08, 2001
Posts: > 500
From: B$rum, Norway
PM, WWW
|
why did you enter the PUK code 10 times??
You thought you could guess the 8-digit code or something? Or you thought you entered the puk code wrong 9 times and had to try a 10th time to make sure?
I just gotta say.. I admire those who manage to enter their puk codes ten times wrong  |
jamatjam
Joined: Jan 08, 2003
Posts: 288
From: UK!
PM |
if u were looking for your puk code its in the booklet that came with the sim card not with the phone its useuly attached to the page where the simcard is stuck on! i wouldnt advise typeing in numbers at will trying to guess the puk number
igleast u got a free simcard
(if u do ever need your puk and cant find it simply ring ur oporator they will ask for the phone number and a few questions like what is the number u phone often from your phone. and they will give u your puk code)
[ This Message was edited by: jamatjam on 2003-03-11 21:10 ] |
|
|
Posted: 2003-03-11 01:00
