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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > Help needed: T68 software update in U.S.

Author Help needed: T68 software update in U.S.
bolohuu
T68 gold
Joined: Feb 27, 2002
Posts: 5
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Posted: 2002-02-27 13:22
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Does anyone know where I can get a software update for my T68 in the United States? I'm currently stuck on the old R1B and would like to update to R2A. Any help would be much appreciated! Thanks!!!
doggydoc10
T68 gold
Joined: Feb 08, 2002
Posts: 1
From: USA
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Posted: 2002-02-27 14:52
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Hey there....I am in Miami and I just got my T68 upgraded. Need to send it to Ericssonin Wisconsin. Call them first to get the right info---1-800-374-2776.
I should take around 4 days to be done. Be patient with the service. They are a PAIN. Bad customer treatment! But no other choice.
Good Luck
rigsbee
T68 grey
Joined: Feb 27, 2002
Posts: 2
From: Jason Rigsbee
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Posted: 2002-02-27 16:14
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Is there no way to flash it yourself? I just purchased the T68 yesterday and I really don't want to send it away. Did it arrive back without any scratches and the same condition as you sent it? What firmware did they upgrade to (R2C)?

Thanks.

jlr
bolohuu
T68 gold
Joined: Feb 27, 2002
Posts: 5
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Posted: 2002-02-27 18:10
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Quote:

On 2002-02-27 14:52, doggydoc10 wrote:
Hey there....I am in Miami and I just got my T68 upgraded. Need to send it to Ericssonin Wisconsin. Call them first to get the right info---1-800-374-2776.
I should take around 4 days to be done. Be patient with the service. They are a PAIN. Bad customer treatment! But no other choice.
Good Luck



Thanks for the reply. Which software version did they update it to? Also did they charge you anything?
wh1t3
T68 grey
Joined: Feb 28, 2002
Posts: 5
From: UK
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Posted: 2002-02-28 21:35
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PLease tell me wot is so bad about R1B, upgrade in the UK is free but wot is so good with the R2A software?
wchong
T68 gold
Joined: Mar 04, 2002
Posts: 6
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Posted: 2002-03-05 00:16
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I've just bought the T68mc in Hong Kong. Does it use the same firmware version as the English version ?
rdlc
T68 gold
Joined: Dec 21, 2001
Posts: 90
From: uk
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Posted: 2002-03-05 00:50
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How do u guys in the states get your T68's I thought the states were about a year behind the rest of europe in mobile technolgy, what other phones can you guys get
gomichaelkgo
T68 grey
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
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Posted: 2002-03-05 00:57
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Got mine on Ebay for US$500. I see them here in major cities for sale on the Gray market for US$375 w/ service agreement now.

Two US GSM carriers have been rumored to begin carrying it soon: VoiceStream and AT&T.
wchong
T68 gold
Joined: Mar 04, 2002
Posts: 6
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Posted: 2002-03-05 01:41
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All you need is an "unlocked" GSM phone. You could either join Cingular, ATT, or Voicestream depending on your region. I am stuck in California in which only Cingular is available. But I think ATT will be offering their GSM service soon here.
rdlc
T68 gold
Joined: Dec 21, 2001
Posts: 90
From: uk
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Posted: 2002-03-05 01:45
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Whats the network Verzivon like I think Vodafone bought into them abit back
gomichaelkgo
T68 grey
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
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Posted: 2002-03-05 01:47
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It's called Verizon. They're a CDMA/ analog carrier.
wchong
T68 gold
Joined: Mar 04, 2002
Posts: 6
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Posted: 2002-03-05 01:57
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gomichaelkgo,

Do you know where I could upgrade my phone firmware except in their service center in Wisconsin ?

Which service are you using ?

thanks.
gomichaelkgo
T68 grey
Joined: Nov 30, 2001
Posts: 183
From: Portland OR, USA
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Posted: 2002-03-05 02:08
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There are two options I have heard of:

1. Send to Wisconsin
2. Send to a guy named "Rob" in Philadelphia.

Rob is an active participant in the ericsson forum on howardchui.com his name is Ke3ee, I think. Rob charges $25 and you pay for shipping. It sounded a little sketchy at first, but aparantely hundreds of people have sent their Ericsson phones to him and I haven't heard of any complaints.

I still have R1b. I am waiting for the picture Caller ID function in the next firmware release to upgrade my firmware.
azndude
T68 gold
Joined: Mar 07, 2002
Posts: 10
From: NYC, USA
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Posted: 2002-03-07 03:30
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I called ericsson and they told me to send it to an address in Minnesota. My phone was bought in China and had the T9 english text support missing, so that means, I should be getting that new version that came out 3/4/02. They don't charge anything for the flashing (upgrading) just as long as your T68 is still under warrenty, and they can find that out by referencing the numbers on the sticker under the battery. Everything was simple and easy, but it does take them a while to get it done, considering its been a week already and they just (today) called me and told me they just got the phone in their factories for the flashing. Just expect a 2 week wait, but for those who cannot wait that long, tough luck... we're in the (seems like the only) country with no support, and no public availability for the phone yet.
krusel
T68 gold
Joined: Jan 22, 2002
Posts: 60
From: Germany - USA
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Posted: 2002-03-09 02:05
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that there is a support center for ericsson in wisconsin must be a huge rumor.....i live in wisconsin and when i called ericsson they wanted me to send it to minnesota...so why should ericsson send me to minnestoa when it could be done in wisconsin ?
the only place what i know what does the flashing is this robe weiss and ericsson in minnesota
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