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Author Samsung Galaxy Note 7 Announced
aussieland1
LG Nexus 5
Joined: Apr 11, 2013
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Posted: 2016-09-02 22:56
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Such a shame indeed and talk about bad timing! Iphone e might be available first if this thing drags

Solid device but now I will wait to hear more about the battery explosions. Must be serious if everything was recalled . You would think this was tested before the release....
badassmam
Sony Xperia Z1
Joined: Nov 07, 2007
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Posted: 2016-09-03 21:27
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The risk of being an early adopter, I've learnt my lesson too many times over and over. I'm very surprised that such a major issue could happen, usually its something minor relatively minor. Then again, if 10 out of 1,000,000 devices blow up then its better to recall them all than have a mega lawsuit come your way.
aussieland1
LG Nexus 5
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Posted: 2016-09-04 23:46
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I agree. Still such an expensive mistake . Now I read it will take 2 weeks before they start selling again. This means new iPhone will be available. And this is a phone announced in August. I reckon someone will loose their job . Still tempted by this phone but I guess i will hold off - to be sure the battery issue is fully resolved first
difenbaker
Nokia N95 8GB
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Posted: 2016-09-05 05:50
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Galaxy Note 7 recall does not affect customers in China
http://www.sammobile.com/2016[....]not-affect-customers-in-china/

.
..function cant coffee without in the morning.
Ranjith
Sony Xperia Z1
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Posted: 2016-09-05 12:46
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Talk about bad timing. I thought it was just that 1 device that blew up? Would be interesting to see how many people opt for a refund against a replacement. If Samsung can get atleast 70% of them to opt for a replacement that would be great. They should throw in a VR for them too as a good will.
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Ranjith
Sony Xperia Z1
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Posted: 2016-09-05 13:15
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On 2016-09-02 17:12:19, hello1000 wrote:

On 2016-09-02 16:28:40, Sylwester wrote:
grenades pocket


Garbage still garbage those korean govermend supported garbage.

Never buy a Crapsung, bad battery, bad screen, bad quality,bad speakers,bad touch wizzard skin,bad socet you name it.

People get brainwashed by sellers supported by Samsung unfair promotion money bonussen.

Laggy Samsung devices and so ï can keep going.

Good luck with you Crapsung explosion devices 😊😊😊😊


Phew...finally "hello1000" will be able to sleep tight.
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aussieland1
LG Nexus 5
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Posted: 2016-09-05 15:39
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On 2016-09-05 12:46:18, Ranjith wrote:
Talk about bad timing. I thought it was just that 1 device that blew up? Would be interesting to see how many people opt for a refund against a replacement. If Samsung can get atleast 70% of them to opt for a replacement that would be great. They should throw in a VR for them too as a good will.



Definitely more than 1 blew up, I don't Think Samaung would have halted sales for just one device . Last thing I read was like 42 devices at a million

Apparently the cost of all this is going to be more than 1 billion (hopefully Samaung can recover some from the battery manufacturer)
>500
Vivaz Black
Joined: Jan 24, 2006
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Posted: 2016-09-05 15:48
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This happened earlier:
http://ausdroid.net/2016/09/0[....]alian-samsung-note-7-explodes/

Samsung have now officially recalled in Australia:
http://www.samsung.com/au/galaxynote7-notice/
[ This Message was edited by: >500 on 2016-09-05 14:49 ]
Supa_Fly
X1 Silver
Joined: Apr 16, 2002
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From: Toronto, Ontario
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Posted: 2016-09-06 02:04
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On 2016-09-05 05:50:46, difenbaker wrote:
Galaxy Note 7 recall does not affect customers in China
http://www.sammobile.com/2016[....]not-affect-customers-in-china/


Oh but it does!

This recall affects Samsung a LOT more than a few measily $10's of millions of dollars in lost sales this quarter ... it's the brand that is affected:

Quality Controls now are less than what they where,
especially since Samsung is NOT mentioning who's making their batteries that are the reason for the explosions/recall:
Consider heavily that Samsung SGI Ltd makes a Large percentage of batteries for Samsungs devices and you have a double issue of internal engineering and quality control failure

This affects the reasoning behind a consumer willing to pay top dollar on a retail phone and now the admition that Samsung had to do so.

Remember the HUGE push in S.America in Brazil for SGS 7 EDGE and the new headphones?!
Yeah nobody is will to take a risk on their new products until full assurance that other devices will not explode (those new BT In Ear pod like headphones .... I'm ont trusting those: not by ANY company including Braggi - the best in teh industry for this desgin).

Samsung will be licking bigger wounds and if not fixed this week they loose not just sales but market share as anyone who knows a consumer that HAS the LOOT to ($$$) buy something yet cannot due to a safety issue will burn a hole in their pocket until satisfied and the next best thing will do:

Sony marketing should BOOST expenditures immediatley cause:
HTC is a joke,
Hawueii - might not cut it as well in USA/S.America (unless I'm mistaken)
other players are not usually associated with top quality UI, features and build quality, are they?

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difenbaker
Nokia N95 8GB
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Posted: 2016-09-06 05:07
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On 2016-09-06 02:04:11, Supa_Fly wrote:

On 2016-09-05 05:50:46, difenbaker wrote:
Galaxy Note 7 recall does not affect customers in China
http://www.sammobile.com/2016[....]not-affect-customers-in-china/


Oh but it does!

This recall affects Samsung a LOT more than a few measily $10's of millions of dollars in lost sales this quarter ... it's the brand that is affected:


According to that article.... China is not affected because:
1. There's no recall there.
2. The batteries that are on the Note 7's there came from a different supplier.... so there's no battery issues.

But I agree with you... a recall of this magnitude affects not only sales, but the brand itself.


cheers!
..function cant coffee without in the morning.
aussieland1
LG Nexus 5
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Posted: 2016-09-06 09:37
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I don't think Sony can entice many buyers if Note 7 because they don't have phablets high end in their portfolio . I believe that most Note buyers are looking for large sized phones which Sony doesn't have . I think Apple might benefit massively with the 7plus being available in 2 weeks

I just read that Carphone Warwhosuse will only start selling Note again on 21 of October 😱. I think this is quite bad and surely this will affect the sales . Also Samsung Australia said "3-4 weeks". Not good for Samsung
Ranjith
Sony Xperia Z1
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Posted: 2016-09-06 11:21
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In the grand scheme of things I doubt if it will affect SAMSUNG in the long run. I mean think about it..all major players have had some issues like this. Apple had the maps,antenna and the bending issue. Such things happens these days. Also, its not like there are any products that can replace N7. If HTC or LG can fill that void then yes, Samsung needs to play catch up.
[ This Message was edited by: Ranjith on 2016-09-06 10:21 ]
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difenbaker
Nokia N95 8GB
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Posted: 2016-09-06 12:54
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[Poll] Will you replace, exchange or get a refund for your Galaxy Note 7?
http://www.sammobile.com/2016[....]refund-for-your-galaxy-note-7/

... the end result of that Poll above was a pleasant surprise.

cheers!
..function cant coffee without in the morning.
difenbaker
Nokia N95 8GB
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Posted: 2016-09-06 13:16
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On 2016-09-06 11:21:28, Ranjith wrote:
In the grand scheme of things I doubt if it will affect SAMSUNG in the long run. I mean think about it..all major players have had some issues like this. Apple had the maps,antenna and the bending issue. Such things happens these days. Also, its not like there are any products that can replace N7. If HTC or LG can fill that void then yes, Samsung needs to play catch up.
[ This Message was edited by: Ranjith on 2016-09-06 10:21 ]



True...the other brands have had issues as well.

But when Apple had those issues... they stuck with it and did not do a recall. Remember when they were sued repeatedly because of 'antennagate'? They did not do a recall but released phone bumpers instead. When the iphone was having bending issues... they spent millions on a PR campaign to 'discredit' the news, even saying that it was only 9 phones that was affected. Even today... when the iphone 6 and 6s are experiencing 'touch screen' disease (links below), they are downplaying it again. All through out all those issues... including battery problems, they didn't do a recall.

I think Samsung will pay heavily for this... but in the end, I also think people are mature enough to forgive them.

cheers!


(off topic, sorry...) Here's the links bout the "disease" I mentioned above:
http://www.digitaltrends.com/mobile/iphone-6-touch-disease/
http://www.extremetech.com/mo[....]oblem-reported-to-apple-stores
http://appleinsider.com/artic[....]bout-11-of-apple-store-repairs
http://www.telegraph.co.uk/te[....]s-infected-with-touch-disease/
http://www.forbes.com/sites/p[....]ease-trust-apple/#4829cfac5828
http://ifixit.org/blog/8309/i[....]plus-gray-flicker-touch-death/



.
[ This Message was edited by: difenbaker on 2016-09-06 12:20 ]
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Luca-S
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Joined: Sep 11, 2012
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Posted: 2016-09-06 13:21
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This Note should be the best Samsung device ever.
Sadly, there's a recurring problem in all giant companies.
The "Let's sell it as soon as possible! Why do more safety testing? People don't care about it! They want the new thing no matter what!"...
Samsung will learn by the hard way before being reckless again.
Are you nervous?
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