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Forum > Sony Ericsson / Sony > General > SE support in USA is a JOKE!

Author SE support in USA is a JOKE!
questsdrive
T68 gold
Joined: Feb 19, 2003
Posts: 2
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Posted: 2003-02-19 20:44
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I bought a t68i second hand so if I want athe firmware upgraded leagaly I have to pay to ship the phone to Minnisota then pay $35 for SE to mail it back plus they want $195 to flash the stinking firmware if the phone is not under warrenty ....This is a crime no wonder their market share over here sucks

[ This Message was edited by: laffen on 2003-02-20 01:23 ]
Harleydog
P900
Joined: Nov 06, 2001
Posts: 417
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Posted: 2003-02-19 21:28
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Send it to Celestica, that is their chief repair center in the Uk. Generally, they will do it for free. Call and ask. It will cost you to ship internationally, but it takes them no time to get it back to you. About a week.
moua
T610
Joined: Jun 03, 2002
Posts: 91
From: Paris, France
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Posted: 2003-02-20 04:38
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Here in Paris an official SE (and nokia) shop upgrade it for free during warranty, and for 20E if it's not.

195$ ? are you shure (and 37$ for post too...) ?
fu|at^t68
K700
Joined: Sep 14, 2002
Posts: 365
From: Selangor, Malaysia
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Posted: 2003-02-20 04:52
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they are insane! with $197 and $37 for mailing.... i can buy back a new one with full local warranty for 1 years!


T68, J200, K700i, P900, HBH-30, HBH-660
cadcad
Satio Silver
Joined: Mar 01, 2002
Posts: > 500
From: Lebanon
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Posted: 2003-02-20 05:13
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Well try to flash it by urself. lt will almost cost u nothing compared to the sum they're asking for.

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