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Author Xperia ZR proximity sensor problem
mustafabay
Xperia Mini Pro Black
Joined: Sep 27, 2004
Posts: > 500
From: Egypt
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Posted: 2014-04-07 00:04
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My sister dropped her almost new ZR and cracked the screen and because it cracked where the menu button is she had to fix it right away. Apart from it being a $200+ job, which I think is a little too much, they seemed to have messed the phone up a bit. For one somehow the notification LED seems to no longer be centered and it doesn't light up very well, how they managed that is beyond me

The main problem however is with the proximity sensor. I tried it in the test menu and it is always on. On my SP the sensor is just about under the Sony logo under the earpiece and the default is off, now with the ZR its always on.

Is this a software problem that might be solverd when the ZR gets 4.4 soon? Or is this a botched job from the service center? is the sensor in anyway connected to the screen?

In its current form of the problem, depending on the sim used the screen either never goes off when making a call or it goes off immediately; in which case it takes 2 or more taps on the power to get the screen back on.

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hihihans
HTC One
Joined: Mar 15, 2009
Posts: > 500
From: Netherlands
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Posted: 2014-04-07 00:51
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This looks like some clumsy amateur replaced the screen.
Did she get any form of warranty on the job?
Muhammad-Oli
Sony Xperia Z
Joined: Jun 13, 2004
Posts: > 500
From: The NZ of L
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Posted: 2014-04-07 06:25
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Perhaps if the notification light is not centered, the proximity sensor is not centred either and it is picking up the panel in front of it, thinking it is a close object. :/

Was it repaired through Sony channels? If so, surely there must be a guarantee on the repairs? Or the original warranty might cover it even though it was not repaired under warranty, because technically after a repair it should be back to good condition right? And it's not.
[ This Message was edited by: Muhammad-Oli on 2014-04-07 05:26 ]
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mustafabay
Xperia Mini Pro Black
Joined: Sep 27, 2004
Posts: > 500
From: Egypt
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Posted: 2014-04-07 08:13
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Yes, it was done by the official dealer's service center. So this is definitely a hardware problem?
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Muhammad-Oli
Sony Xperia Z
Joined: Jun 13, 2004
Posts: > 500
From: The NZ of L
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Posted: 2014-04-07 10:17
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Too hard to say for sure but it certainly sounds more likely to be a hardware fault to me. I would definitely take it back and say you're unhappy with the repairs.
[ This Message was edited by: Muhammad-Oli on 2014-04-07 09:18 ]
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tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2014-04-07 15:36
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Agree with M-O. Take it back. The job done with the phone should offer some days as guarantee.
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MedowsGomes
Model not set
Joined: Oct 20, 2020
Posts: 2
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Posted: 2020-10-20 11:16
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I was trying to resize the /system partition using adb and now my zr are refusing to boot.

I cant access fastboot or bootloader, also flashtool didnt help.

is there any hope?
MedowsGomes
Model not set
Joined: Oct 20, 2020
Posts: 2
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Posted: 2020-10-21 09:17
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On 2020-10-20 11:16:49, MedowsGomes wrote:
I was trying to resize the /system partition using adb and now my zr are refusing to boot.

I cant access fastboot or bootloader, also flashtool didnt help. https://appvn.onl/

is there any hope?https://shareit.onl/


issue got solved!!
[ This Message was edited by: MedowsGomes on 2020-10-21 08:18 ]
mexelmets46
Model not set
Joined: Oct 21, 2020
Posts: 1
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Posted: 2020-10-21 11:30
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Was considering buying an XZ2 and was wondering what people think of their phone overall.

Some questions I have:

How's battery life?

How's the camera?

My Z2 Force seems to regularly have a Smartlock issue. I have to reboot the phone once a week or so to fix it. Does the XZ2 have this problem?

If you have a Smartwatch, do your phone and watch reliably stay connected?

Is the screen easily scratched? My old Z3 was somewhat fragile in this area and my Z2 Force has the most pathetic screen ever. Can be scratched with a fingernail.

Anyways, thanks in advance.
nat121
Model not set
Joined: Oct 13, 2020
Posts: 6
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Posted: 2020-10-21 16:41
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xperia does usually have these kinda problems
AaronShane
Model not set
Joined: Oct 23, 2020
Posts: 4
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Posted: 2020-10-25 09:09
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On 2014-04-07 00:04:56, mustafabay wrote:
My sister dropped her almost new ZR and cracked the screen and because it cracked where the menu button is she had to fix it right away. Apart from it being a $200+ job, which I think is a little too much, they seemed to have messed the phone up a bit. For one somehow the notification LED seems to no longer be centered and it doesn't light up very well, how they managed that is beyond me

The main problem however is with the proximity sensor. I tried it in the test menu and it is always on. On my SP the sensor is just about under the Sony logo under the earpiece and the default is off, now with the ZR its always on.

Is this a software problem that might be solverd when the ZR gets 4.4 soon? Or is this a botched job from the service center? is the sensor in anyway connected to the screen? https://trackeasy.fun/usps/

In its current form of the problem, depending on the sim used the screen either never goes off when making a call or it goes off immediately; in which case it takes 2 or more taps on the power to get the screen back on.




issue got solved!!
[ This Message was edited by: AaronShane on 2020-10-25 08:09 ]
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