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Email not accessing GPRS service |
wayno
Joined: Feb 12, 2003
Posts: 55
From: London
PM |
hi pasted following yesterday... I really don't understand why when it surfs the net via GPRS perfectly, my P800 doesn't access my email via GPRs.... it's not the incommiong/outgoign settings- there's NO data exchanged at all... help....!!
Wayno
http://www.esato.com/board/viewtopic.php?topic=18848&forum=14&start=80 |
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hunkone
Joined: Feb 18, 2003
Posts: 38
PM |
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hunkone
Joined: Feb 18, 2003
Posts: 38
PM |
same problem
my gprs and mms works perfectly.
can browse wap sites.can send mms
for my email it tries to connect and carries on trying for a while.
then it gives a message along the lines of 'timed out' cannot copy messages.
just a thought
is pop3 or imap email access gprs server dependent. what i mean is this. my gprs provider has just started this gprs service 5 days back. is it too new and does he have to provide some special stuff to give acess to pop3 email.
or is that if the gprs works then pop3 email access should work auatomataicallyu.
love my p800 but the primary reason for buying it was to be able to get email on the move
please help
thanks
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wayno
Joined: Feb 12, 2003
Posts: 55
From: London
PM |
I don't think that comes into it. With the same mobile service provider ( Vodafone UK) I had no problems accessing these 2 accounts with my Handspring Treo 270.. I think somehow we have incoreectly configured the P800 ?
Wayno |
Coramoor
Joined: Nov 13, 2002
Posts: > 500
From: Norway
PM |
Try to turn of the "Use wap account" Controlpanel -> connections -> wap accounts in the preferred tab. Just uncheck it and see what happens(it worked for me and my problem was pretty much like yours).
Oh and the names on the menu items may not be exact as I have a norwegian phone and I'm just guessing the names.
But you should be able to figure it out.
Hope it helps. |
hunkone
Joined: Feb 18, 2003
Posts: 38
PM |
nope. have already tried that. switching off wap as a tick mark. no go.my problem is a little diff. i get everything but the access to the incoming server just carries on.the SE logo keeps spinning. come on somebody,please read my prev post and please help
This message was posted from a P800 |
wayno
Joined: Feb 12, 2003
Posts: 55
From: London
PM |
Nope also... still get the gprs globe, and (briefly) the handset symbol with a red x through it, but no transmission of data what-so-ever... help.......
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Coramoor
Joined: Nov 13, 2002
Posts: > 500
From: Norway
PM |
Are you sure you have the right data subscription?
It may also be necessary to change your data account.
For email it usually has to be an internet account and not a wap account.(there is a difference... though I don't know what the difference is)
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wayno
Joined: Feb 12, 2003
Posts: 55
From: London
PM |
I also don't understand the difference, - just know there is one ( something to do with APN accounts?) but my mobile account has full access, and I was able to access my email ( along with the web) from my Treo 270... |
Coramoor
Joined: Nov 13, 2002
Posts: > 500
From: Norway
PM |
I had to got to my service providers site and look under PDA settings.
The settings listed for cell phones didn't work.
I used the ip addresses and stuff that was listed in the Pda via cellphone section.
My s55 worked without doing this. It involved alot of head scratching from my part...
As I had the EXACT same settings on my s55 and p800
And email worked on the s55..
Seems the p800 is a little different from normal phones.... like a pda with a phone built in |
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Posted: 2003-02-18 10:55
