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Author No network on T68
GreenArrows
T68 grey
Joined: Feb 23, 2002
Posts: 10
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Posted: 2002-02-24 01:57
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I woke this morning to find that my T68 had no signal light. When I looked at the screen it stated "No Network". I kept searching for a network but kept getting the same message. To check to see if it was a problem with my SIM card, I transferred my Globe Telecom SIM card to my wife's T68. It worked without a hitch and there was PH GLOBE on top of the screen. I re-transferred my SIM to my T68 and still got "No Network".

Can anyone tell what's wrong with my T68? This is the third T68 I got, the first being defective and was replaced by Globe, the second - a Gold colored one - I sold so I could get the Grey, and it was the one that seemed to have worked flawlessly since I got it. That is, until now. How can I correct this problem? Is there no alternative than to go back to where I bought it and have them fix it? Please advise.

[ This Message was edited by: laffen on 2002-02-24 02:56 ]
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2002-02-24 02:03
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you can check the software version, latest is R2B013... you check version by pressing >*<<*<* to enter the service menu.. if you have a version around R1 it might be a software problem... otherwise it's probably a hardware problem...

just leave it at a servicepoint so they can test it...


GOwin
T39 black
Joined: Jan 17, 2002
Posts: > 500
From: .u&#653;op &#477;p&#305;sdn s&
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Posted: 2002-02-24 02:09
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Hmm ... I've been reading quite a number of complaints about units bought from the Hub/Globe.

It's best that you ask for a unit replacement for your phone.
GPRS
T39 black
Joined: Feb 05, 2002
Posts: 144
From: Rocky Hill, CT
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Posted: 2002-02-24 02:10
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Im a T39 user i had no problem about scratch on my screen. Maybe this is the advantage of T39 against T68. It made of glass, so i dnt have to worry about scratches.. Really tough to create scratch on this phone!

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GPRS
T39 black
Joined: Feb 05, 2002
Posts: 144
From: Rocky Hill, CT
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Posted: 2002-02-24 02:11
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Go to SMARTNET.

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GreenArrows
T68 grey
Joined: Feb 23, 2002
Posts: 10
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Posted: 2002-02-24 11:41
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Quote:

On 2002-02-24 02:11, GPRS wrote:
Go to SMARTNET.



This post was posted from a T39




Where is SMARTNET? Will they service my fone even if I use Globe? Please advise and thanks!

BTW, does anyone know if how to reach the Ericsson office in the Philippines? They may be my last resort if Smartnet can't fix it. The outlet where I bought my unit (HELLO in Glorietta) and Semicon in Power Plant did not know how to address my problem. That's why I hope to bring it to the Ericsson offices in the Philippines if I only knew where, how and who to bring it to.
GPRS
T39 black
Joined: Feb 05, 2002
Posts: 144
From: Rocky Hill, CT
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Posted: 2002-02-24 12:00
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Beside san miguel bldg. 5/F ortigas

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