| Author | 
	Zylo Screen Problem | 
 
JayZS Joined: Mar 13, 2011 Posts: 2 PM | 
I have a Zylo on 3.   It often gets itself into a state whereby the screen switches on dimly for a few seconds, then will blank,  then a few seconds later will switch on again at low brightness.   This continues until I remove and replace the battery.  Would continue until the battery runs out if I left it alone, say on a shelf somewhere.   After re-inserting the battery, then after a day or so, sometimes, less,it will do exactly the same.   Rather annoying, and does affect battery life.
 
 The 3 shop said "Go away, it is a software problem which will be resolved on March 25.   Download the new software from the forum."
 
 Has anyone else experienced or even heard of this problem?   Cheers |  | 
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Bonovox Joined: Apr 13, 2008 Posts: > 500 PM | 
Go away that's good customer service. Being a slider phone it sounds like it could be the flex cable that connects the phone to the slider part. I would take it back to the store or call 3 up and get them to repair it. I am unsure it does not sound like a software issue but you could try re installing the software via SEUS
 Phone?? What phone??  |  
JayZS Joined: Mar 13, 2011 Posts: 2 PM | 
Thanks for the suggestion.   Fairly new (3 months) phone, with low usage, and the problem repeats with clockwork like precision every 30 seconds (approximately).  So on that basis I have to exclude the flexi-cable.
 And now I come to think of it the software option seems therefore to be a fairly logical explanation. Screen blanking, which is on a timer of course, being not properly functional?
 [ This Message was edited by: JayZS on 2011-03-13 16:10 ]  |  | 	
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