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Lloyds tsb phone insurance |
JohnM
Joined: Jan 06, 2002
Posts: > 500
From: Burton-on-Trent , UK
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Recently upgraded my lloyds tsb bank account, which provides cover for 3 phones against loss, damage & theft. Just wondered if anyone here has similar, if so, what is the service like? Do they live upto the service they claim to deliver? Do you pay any excess on a claim? Do have cover already, but if lloyds service is good, I'll cancel my current cover. Thanks in advance for any input 
[ This Message was edited by: JohnM on 2011-01-24 21:09 ] Trusted trader. |
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mrmilo69
Joined: Oct 03, 2006
Posts: 197
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Perhaps this is what you've got. Excess isn't huge (wanted to say excessive but i would have annoyed myself) so it looks ok. I can only speak for Natwest but I have had different phones that they refused to cover unless I upgraded cover as they classified those as PDA's
http://www.lloydstsb.com/curr[....]ts/mobile_phone_breakdown1.asp
[ This Message was edited by: mrmilo69 on 2011-01-24 21:30 ] |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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My dad had a bank account with Lloyds/TSB for 40 years. He left them due to poor customer service & them not taking his case seriously when money went missing from his account. They were completely useless
[ This Message was edited by: Bonovox on 2011-01-24 21:37 ] Phone?? What phone?? |
JohnM
Joined: Jan 06, 2002
Posts: > 500
From: Burton-on-Trent , UK
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I've found the service pretty good, been with them 20 years. Was on a basic current account, but upgraded (get phone cover, home emergency cover, aa cover etc...). Just wondered if anyone had any experience making a claim on phone insurance, and if the service was smooth and pain free. If seems ok, want to save myself a few quid by cancelling my own phone cover. Cheers for replies so far.
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
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Wish my bank did phone insurance. I am with Co Operative bank they are excellent for service never a problem. But anyway lets hope someone knows
Phone?? What phone?? |
JohnM
Joined: Jan 06, 2002
Posts: > 500
From: Burton-on-Trent , UK
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I had a co-op account many years ago too, very good customer service, most definitely. Lloyds tsb have always been good IMO, and if the extra services they offer live upto expectations, I'll be very happy
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
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Only issue with Co Op Bank is not many branches  There is 2 in Birmingham which are many miles apart
Phone?? What phone?? |
JohnM
Joined: Jan 06, 2002
Posts: > 500
From: Burton-on-Trent , UK
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On 2011-01-24 23:14:14, Bonovox wrote:
Only issue with Co Op Bank is not many branches There is 2 in Birmingham which are many miles apart
I found that, but changed the account to a smile account, which is online based, but you can still use the co-op branches if need be.
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Posted: 2011-01-24 21:38
