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Author Major problem with new Vivaz Pro
BoneThugKid
Model not set
Joined: Oct 12, 2010
Posts: 3
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Posted: 2010-10-12 17:38
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Hey guys

Basically I got a big problem with my new Vivaz Pro. I got it a few weeks ago and love it, its a lovely phone. However I have a big issue.

I can text, recieve texts and recieve calls as usual. However I cannot make calls. Each time I try it says "emergancy calls only." It really is frustrating I can have full bars but still not make calls. At the same time I can still text and recieve calls. Any idea what the problem could be?
SE-Naz
Samsung Galaxy Nexus
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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Posted: 2010-10-12 17:41
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Where did you purchase the phone from?

Its seems like the handset is blocked
BoneThugKid
Model not set
Joined: Oct 12, 2010
Posts: 3
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Posted: 2010-10-12 17:43
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On 2010-10-12 17:41:19, SE-Naz wrote:
Where did you purchase the phone from?

Its seems like the handset is blocked



Thanks for the quick reply mate.

I got it from carphonewarehouse. Its strange though. Surely a blocked handset would mean I wouldnt be able to text or recieve calls?
SE-Naz
Samsung Galaxy Nexus
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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Posted: 2010-10-12 17:59
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If you got it from them take it back and ask for an exchange... You can try your SIM into another phone and see if it works
BoneThugKid
Model not set
Joined: Oct 12, 2010
Posts: 3
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Posted: 2010-10-12 18:11
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On 2010-10-12 17:59:00, SE-Naz wrote:
If you got it from them take it back and ask for an exchange... You can try your SIM into another phone and see if it works



Okay. Ill take it back tomorrow. In the mean time, is there anything I can do while Im at home? Possibly unblock it using my computer?
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