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Author legal action to get SE to LISTEN
Monaco
Satio Black
Joined: Oct 27, 2009
Posts: 149
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Posted: 2010-10-01 12:47
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I think it is time we stop being the victims and take matters into our own hands. It is obvious SE does not give a rats booty hole about the Satio community, they "literally" left us naked in the dark alley to get raped but I'm going to take no more of this. There are enough of us to make a clear statement to SE, there have been people who have gotten reimbursements from SE because of this failure we call the Satio (freezing and the such). I believe most of us can get in on this action because we genuinely have failed mobile phones. Promises promises SE, I promise you won't get away with this.

For most of us our 1 year warranty should be up soon, after it passes, chances of taking any action will decrease.

Those who are interested in getting their money back, please check into this thread, post your email in this thread if possible or just PM it to me if you're afraid of your email getting out. I'm going to compile a long list of people and talk to legal counsel to see what our options are.

If you think SE is an angel sent from heaven and that no bad can come out of the company, please hold your tongue, we've heard enough from you, we wished we had oh-so-perfect phones like you but we don't, please exit the thread, thanks!
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2010-10-01 13:11
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while I disagree with the statement in your last paragraph, you might consider setting up a petition online.

There have been many such petitions here since the days of the T68 but I'm not sure that any one of those has had any direct impact, umfortunately
Monaco
Satio Black
Joined: Oct 27, 2009
Posts: 149
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Posted: 2010-10-01 22:17
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I agree with you, petitions don't do anything , legal counsel-however, can go a long ways.
[ This Message was edited by: Monaco on 2010-10-01 21:21 ]
etaab
Nokia N8
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2010-10-02 17:18
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Unless you have lots of funding behind you taking on a company in court like SE would be a very expensive thing to do.

I know because i once took a high street well known name to court over something, which although i had help financially, if i had lost it could have cost me thousands. If you dont like your Satio, sell it for something better.
Check me out on Instagram ! search for etaab !
gharknes1
Satio Black
Joined: Sep 28, 2004
Posts: 231
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Posted: 2010-10-02 21:44
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SE have shot themselves in both feet, I have been a loyal customer for years and I'm quite frankly pissed off with their ignorance, I will never buy an SE device again, although my satio performs to a point there are big failings in the UI that they should/could have done something about but instead decided to move on and leave it with a group of very unhappy customers, we can moan and groan about our devices not doing this and that but there are some simple things in my opinion are downright failures and SE have chosen to ignore it and move on, bye bye SE....hello Nokia


they have pioneered the mobile market for years with many firsts for the rest to follow but they must listen to customers and follow up with some basically simple stuff and a few updates to address the short comings
NightBlade
Sony Xperia T
Joined: Jul 29, 2007
Posts: > 500
From: Nessebar, Bulgaria
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Posted: 2010-10-03 00:21
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Err what'all this fuss about the Satio? Is it THAT bad? Appart from the occasional audio hitch in the music player, I haven't really had any major annoyances.
Certainly nothing to go to court about.
gharknes1
Satio Black
Joined: Sep 28, 2004
Posts: 231
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Posted: 2010-10-03 06:33
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for me just a few little niggly things they could have spent a little more development time to make it right, I don't have any real problems with mine either, an e.g. of this would be the music play being able to select a minimum file size like I had on my P1i, it is very annoying when on random play it picks up ring tones
echo.shane
Xperia X10 Black
Joined: Sep 12, 2008
Posts: 304
From: Jamaica
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Posted: 2010-10-03 07:01
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i agree. im over and done with this play thing from sony ericsson...gone to htc

until they get their game right i'll go back but for now im getting a desire z
Shane Bygrave - Photographer.Designer.Artist

I Memorable Moments T230, T68i, K310, P1i
I Xperia X10 with 2.3.3
Vit
Satio Black
Joined: Nov 13, 2007
Posts: 279
From: Brazil
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Posted: 2010-10-03 12:19
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Monaco,

I completely understand your concerns, and I also share a lot of your thoughts.

Nevertheless, I guess that the best we can do is leave it to its own future. SE is not that innovative company anymore.

They expect long term loyalty, but cannot afford to provide even short term support for flagship devices that were released less than an year ago.

They´re sailing in a sinking boat.

Which Satio owner of today will ever trust SE again? Not me, that´s for sure.
[ This Message was edited by: Vit on 2010-10-03 11:21 ]
Every Picture Tells a Story
Flickz2000
Model not set
Joined: Oct 14, 2010
Posts: 2
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Posted: 2010-10-14 09:14
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m never buying SE again...
awareesa
Model not set
Joined: Apr 16, 2010
Posts: 84
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Posted: 2010-10-14 11:47
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Vivaz owners seem happy though. To my knowledge almost half owners had their device replaced with a new one for a number of reasons (gps problems, turning off by itself etc etc) but after that they seem happy.

altemyr
X1 Silver
Joined: Jan 21, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2010-10-14 14:04
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On 2010-10-03 00:21:05, NightBlade wrote:
Err what'all this fuss about the Satio? Is it THAT bad? Appart from the occasional audio hitch in the music player, I haven't really had any major annoyances.
Certainly nothing to go to court about.



No, it's not that bad. The major problem with it is that I was expecting more of it than I got.

I think that for many people, including myself, it's Symbian as OS instead of SonyEricsson's traditional OS:s that is something of a disappointment. Lack of equaliser, no RDS in the radio or missing programs that were standard in older SonyEricsson phones are typical examples of this.

The timing with the release of the Android operating system was also somewhat unfortunate.
zide
Satio Silver
Joined: Jul 20, 2009
Posts: 481
From: Portugal
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Posted: 2010-10-14 14:33
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Sure, I also think that Satio could be much better. Although you knew all that stuff about Symbian, RDS, etc, before you buy it. So this idea is pointless. Just sell it and buy another one.

I want to buy a second handed silver satio (must be in excellent condition), please let me know if you got some! ;>
See my photos taken with the C902, Satio or E72 in here!
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