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Opinions On 3 Network Please |
fluke9
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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I am considering going over to the 3 network after 5 + years with O2 and 10 years with Mercury121/T mobile.
I have heard bad things about 3's customer service, all opinions welcome.
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lukechris
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Thats all I can back up, and as many will tell you, their good at getting you in but the quality of service I got was absolutly shocking, I had to threaten trading standards to get my bloody PAC code, as did my mum and my uncle, in fact I'm yet to come across anybody that has actually renewed a contract with them.
I wouldn't reccomend, especially in the NW, their signal is shocking.
Just my experience for you, but I'd tell anybody to steer clear.
Stay with a network you trust, even if it is an extra fiver a month 
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fluke9
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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They are offering such a good deal its hard to not join em.
But then again GiffGaff unlimited is only £30 a month.
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weirdwilli
Joined: Mar 30, 2008
Posts: 415
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I'm off to 3 in a week, O2 offered me jack all through redemptions so decided to go for the £10 Sim only monthly rolling contract deal. 100 mins, 3000 texs, and 1GB internet - and if signal isn't up to scratch I can just change to another provider in a month! |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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My experience of 3UK is good with coverage, reliability & customer service was not as bad as expected. Only thing I experienced that I did not like was the occasional incoming call not ringing & saying number not recognised 
Phone?? What phone?? |
number1
Joined: Sep 12, 2007
Posts: > 500
From: UK,kent,Sittingbourne
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I'm on 3Uk pay-and-go and have been for a while now and i've had no problems, there coverage and quality of 3g service is the best i've used hardly any drop outs and i'm rarely without 3g coverage, i've never had the occasional incoming call not ringing & saying number not recognised it's more likely your phone than the network, i can't comment on their customer service as i've never had a problem and i am on pay-and-go so they can't really screw me over and if they did i could very quickly and easily switch networks.
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
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It cannot be the phone if the network says number not recognised  I can praise them too just that happened sometimes even in good coverage. My ex was on 3UK & she had same issue when I sometimes rang her the number just said not available. But overall they are excellent. 3UK seem to have really come a long way & are future proof with a reliable high tech network. In main cities I have never been out of coverage when I was with them but never tried them in the sticks although they have Orange 2G to fall back on & T Mobile 3G too
[ This Message was edited by: Bonovox on 2010-09-23 23:40 ] Phone?? What phone?? |
fluke9
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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On 2010-09-23 20:40:12, weirdwilli wrote:
I'm off to 3 in a week, O2 offered me jack all through redemptions so decided to go for the £10 Sim only monthly rolling contract deal. 100 mins, 3000 texs, and 1GB internet - and if signal isn't up to scratch I can just change to another provider in a month!
Funnily enough that the same problem I am having.
giffgaff are just O2 without customer services, although tariffs are good.
3 have the sim only One plan for £25 12 months and loads of mins 2000 X network 5000 texts etc.
I had enough trouble choosing a new phone 
[ This Message was edited by: fluke9 on 2010-09-24 00:48 ] |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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There will never be the perfect phone and perfect network
Phone?? What phone?? |
Greggy
Joined: Feb 04, 2004
Posts: > 500
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This message was posted from a WAP device |
fbloise
Joined: Dec 14, 2002
Posts: > 500
From: London, UK
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3 signal is bloody bad!
My cousing has a sony ericsson C510 and is always in GPRS rather in 3G or H.
My Tmobile signal is way better in comparison but the best signal in the UK as far I can see is Vodafone.
"Haters are just confused Admirers" My WebsiteForo.DO Facebook Group at http://www.facebook.com/groups/esato/ BBM: 2B5E52DF |
fluke9
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Well I went over to 3 on their sim only £25 One plan.
I must say I am very pleased, only place I cannot get a signal is the same place that no network gets one, thats my mother in laws house ?????????????????????????
Customer services can be a struggle as it not in the UK but so far all been good.
Regarding signal, it's the only network that gets a signal in a friends lift, go figure that one ???
Overall very pleased so far 3 weeks into contract.
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fbloise
Joined: Dec 14, 2002
Posts: > 500
From: London, UK
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Your mother in.law must have a signal jammer then 
"Haters are just confused Admirers" My WebsiteForo.DO Facebook Group at http://www.facebook.com/groups/esato/ BBM: 2B5E52DF |
seboy81
Joined: Feb 11, 2005
Posts: 379
From: Stoke - on - trent, West midla
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Been with 3 for almost five years now after trying all the others and i couldnt be happier, no signal issues customer service always very helpful even if difficult to understand at times, but only speak to them if i need something i cant actually do online, all in all great service and no grumbles at all
REFS (24+ 0-) |
fluke9
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Nearly 2 months in and its great far better than O2, no loss of signal unlike O2.
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Posted: 2010-09-23 03:22
