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Author My 'Genius Bar' experience today
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2010-06-20 20:37
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On 2010-06-20 20:22:15, SE-Naz wrote:
Take it back to them... as its their fault...


haven't got the time so they'll have to deal with it by post now, which was my preferred option but I thought that as I was near an Apple store today I may as well go

anyway, this discussion is moving off topic and is more for the main iPhone 4 discussion so I'll close up now
thanks for the feedback
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2010-06-21 10:15
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I've unlocked this as there has been an interesting development.

I called Apple today and got put through to their Tier 2 support where it was explained that the backup on the pc/mac contains the unlock policy so I needed to do a restore for the replacement handset to become unlocked. From this I asked that if I restore to any iPhnoe will it unlock and the answer was 'YES'! interestnig huh?

anyway, they're checking a few things but will shortly send me a new replacement handset in advance of me returning the old one so I can be suer its all as expected.

She couldn't, however, explain why the replacement got locked to tmob on activation!
fatreg
T66 pink
Joined: Jul 26, 2003
Posts: > 500
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Posted: 2010-07-27 15:54
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I smell BS Big M!
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