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C902 - Backed up SMS on memory card not readable after firmware upgrade |
njayj
Joined: Feb 23, 2010
Posts: 2
PM |
Hi,
Here is the scenario, I have Phone A which I was told to upgrade to resolve an issue. Before upgrading, I used manage messages to copy messages by a specific contact to my memory card. After backing up, I checked the memory card tab to see that those messages had been transferred - they had.
I removed the memory card - so the upgrade won't accidently delete stuff on there - from Phone A and continued with the upgrade. After the upgrade, I put the memory card back in and went to manage messages to restore them - nothing showed!
I was on the phone to sony ericsson for half hour and they couldn't figure out why they were not showing, saying I had not backed them up, but I know I had.
I have another phone - Phone B - which is the same as Phone A. I inserted the memory card into Phone B, went to manage messages. It showed messages on the card, but those that I must have backed up a few months ago rather than those I backed up today - which didn't show in Phone A
It seems it only reads SMS's on the card dependant on the firmware version.
How can I retrieve the messages I backed up today? I've been told I can't rollback the firmware version and even if I did, I didn't note down what it was.
Those messages were REALLY importants and I would very much like to get them back...
Any suggestions where I can go from here?
nJayJ
[ This Message was edited by: njayj on 2010-02-23 19:32 ] | |
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centur
Joined: Jun 10, 2007
Posts: > 500
From: Bulgaria
PM, WWW
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glorfingal
Joined: Jun 10, 2006
Posts: > 500
From: Bristol,UK
PM |
even if you were to "roll back" you still wont be able to recover them
The problem stems from the fact that the index / database file for
your messages is stored on the phone even though the messages
themselves are on the card. Update the firmware and this index file
is over written .... hence bye bye message I'm afraid.
I tried for a while to get them back, but no joy.
I reject your reality and substitute my own. |
njayj
Joined: Feb 23, 2010
Posts: 2
PM |
Yeh, I did see that message, just though it would make sense to be able to retrieve them otherwise it's pointless backing them up...
why sony?!!!...WHY?!! why didn't you transfer the index file along with the messages?!!
thanks for the replies though. a lot more helpful them sony support were. | |
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Posted: 2010-02-23 20:23
