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they don't even want to fix my phone!!!! |
gremlinh
Joined: Jan 31, 2003
Posts: 3
PM |
Hi everyone, I want to say something about sony ericsson service. IT SUCKS!!!!! I live in the netherlands and I have a T68i. At one day the vibra function didn't work anymore and I brought it back to the store. they send it to the service piont and a few days later they send a letter back. They DON'T want to repare the phone and even worse, they want to charge me 30 nice EURO!!!!!! because they looked at it!!!!!! UNBELIEVABLE!! I called sony ericsson and they said they same thing!! Seems that water damage is not included in the waranty service!! I is probable caused by sweat or tempature changes. HOLY SHIT!!! What kind of nice phone is that!!!
so my advice is, whenever you bring something back, make shure the inside is clean and doesn't contains water. Or else they are going to rip you off!!!!!!
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Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
nothing strange about it...a phone damaged by liquid is not covered by warranty (and it's clearly written in the warranty conditions which can be found in the manual)... |
arroyootje
Joined: Feb 01, 2002
Posts: > 500
From: UK-Belgium-Azerbaijan
PM |
I think that's rather logical that water damage doesn't fall under warranty.... |
gremlinh
Joined: Jan 31, 2003
Posts: 3
PM |
I had a NOKIA 8850, and had some fluid damage too, they gave me a new one. THAT IS SERVICE |
Anuj
Joined: Oct 02, 2002
Posts: > 500
From: South Buckinghamshire
PM |
liar !
[addsig] |
iyiinsan
Joined: Oct 20, 2002
Posts: 366
From:
PM, WWW
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I think your servicepoint is a bit lazy and they think that you are stupid... In Turkey, most of the people don't know it but it is in the laws; the seller or the servicepoint must fix the thing (mobile phone in this case) whether charging money or for free if it is under guarantee... Send it here. :-o.
This message was posted from a T68i |
gremlinh
Joined: Jan 31, 2003
Posts: 3
PM |
If my phone really fell in the water or somthing like that then ok, i understand. but that didn't happen. they only opened it and saw some fluid and closed the damn thing and charge me 30 euro!!
they didn't even looked at the nice vibra motor. nice bastards. |
Black Cat
Joined: Oct 21, 2002
Posts: 165
From: Loughborough UK
PM |
Quote:
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On 2003-01-31 16:16, iyiinsan wrote:
I think your servicepoint is a bit lazy and they think that you are stupid... In Turkey, most of the people don't know it but it is in the laws; the seller or the servicepoint must fix the thing (mobile phone in this case) whether charging money or for free if it is under guarantee... Send it here.  .
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water damage does not fall under the remit of a guarentee. ever. it is only for manufacturing problems, ie, they built the thing badly.
no manufacturer accepts water damage as a warranty fualt.
they don't make them like they used to |
iyiinsan
Joined: Oct 20, 2002
Posts: 366
From:
PM, WWW
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@Black Cat
I just wrote what the law says... And they charge money for water damages... |
Black Cat
Joined: Oct 21, 2002
Posts: 165
From: Loughborough UK
PM |
sorry mate, misread that sentence. |
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Posted: 2003-01-31 15:37
