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Author o2 again
larry 68
Satio Red
Joined: Nov 09, 2007
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Posted: 2009-12-12 21:12
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Anyone know if a tariff with o2 should be inclusive of VAT ?
My previous online £25 account was and ive just upgraded to online £30 but was shocked that its with VAT on top
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2009-12-12 21:48
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Well normally it should show as £29 something then plus vat to make it £30
Phone?? What phone??
larry 68
Satio Red
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Posted: 2009-12-12 22:07
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My £30 a month tariff is being charged at nearly £35 im not very happy (1st bill since upgrade)
as my old £25 was exactly that and less when the VAT went down.
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2009-12-12 23:03
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Thats surely wrong
Phone?? What phone??
lukechris
M600 black
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Posted: 2009-12-12 23:12
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Telephone call required me thinks
Caspa
LG Nexus 5
Joined: Nov 28, 2001
Posts: > 500
From: London, UK.
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Posted: 2009-12-12 23:32
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Should be inclusive of VAT unless you are on a business tariff as they are all quoted ex VAT...
[ This Message was edited by: Caspa on 2009-12-12 23:19 ]
larry 68
Satio Red
Joined: Nov 09, 2007
Posts: > 500
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Posted: 2009-12-12 23:37
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This is what it shows

Online 25 24 Month 02 Nov 09 - 30 Nov 09 -20.57
Online 30 24 Month 02 Nov 09 - 30 Nov 09 24.69
Online 30 24 Month 01 Dec 09 - 31 Dec 09 25.54

Total tariff £29.66

But the bill says

My tariffs 29.66
My monthly extras 0.00
What I've used
Calls
0.00
Messages
0.00
Mobile internet browsing and downloads
0.00

Total before VAT 29.66
VAT 4.45

Total new charges 34.11

Total amount due
£34.11
We'll collect this amount from your account on or around 15 Dec 09.
Thank you for paying by Direct Debit.
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2009-12-13 00:09
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That aint right. Sometimes companies charge extra not paying by DD but thats clearly showing you are. So that extra vat is so wrong
Phone?? What phone??
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2009-12-13 00:10
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Online 25 24 Month 02 Nov 09 - 30 Nov 09 -20.57
Online 30 24 Month 02 Nov 09 - 30 Nov 09 24.69
Online 30 24 Month 01 Dec 09 - 31 Dec 09 25.54

your old tariff was the online 25 plan. Your tariff changed on the 2/11/09. On your last bill
you pAid your old line rental in advance from 2 nov to 30 nov. You have been refunded back for that
Same period. This Is indicated by the -20.57 figure. For that same period you been charged
24.69 ex vat. Because that's when you started your new plan.
Because you pay your line rental in advance you have also been
charged 25.54 ex vat from the 1 dec to 31 dec. So if you add the debits and deduct it from the
credit above yes the line rental charges for this month will show
29.66ex vat. Which is right.
However on next month bill you will only see a line rental charge from 1 jan to31 jan at 25.54 which is 30.00 Inc vat.

The upgrade advisor looks like did not explain how ur next bill will look like in relation to line rental. That's all it is. But thr figures are correct. Fututre bills will be £30 Inc vat unless u incur other charges.

Hope the above explanation is clear. But if in doubt ur best place is to always contact o2 free from ur phone when they are open to get the best understanding of your bill.
[ This Message was edited by: Mr Miyagi on 2009-12-12 23:12 ]
Caspa
LG Nexus 5
Joined: Nov 28, 2001
Posts: > 500
From: London, UK.
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Posted: 2009-12-13 00:22
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Yeah, that bill makes sense to me too... Mr Miyagi's explanation is spot on...
larry 68
Satio Red
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Posted: 2009-12-13 00:22
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@mr myagi, thanks for the explanation
yes now that makes sense, convaluted way of going about it in my simple mind
but thats the joy of Telephonica I guess
should have learnt my lesson from my movistar days

Least now I cant relax instead of feeling £120 worse off
Bonovox
LG G4
Joined: Apr 13, 2008
Posts: > 500
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Posted: 2009-12-13 00:45
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Thank goodness for that
Phone?? What phone??
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