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Author K850 touch pad not working.
wak
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Joined: Aug 23, 2009
Posts: 8
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Posted: 2009-08-23 22:10
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the touch buttons on my k800i have stopped working, it used to be intermittent (sometimes it would work and sometimes it wouldn't) now it has just stopped working all together!!

help, its rally annoying, is it a case of cutting my losses and getting a new phone??

cheers
[ This Message was edited by: tranced on 2009-08-23 21:56 ]
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2009-08-23 22:35
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Hi

Dont you mean k850?
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wak
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Posted: 2009-08-23 22:41
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maybe, i dont know lol, the one with the wee three touch bits at the bottom of the screen!!

the one with the 5mp camera etc...
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2009-08-23 22:54
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K850 my friend
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hihihans
HTC One
Joined: Mar 15, 2009
Posts: > 500
From: Netherlands
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Posted: 2009-08-23 22:55
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Sounds like K850. Try to run SEUS (Sony Ericsson Update Service) You can find it at the sony ericsson site. It might work.
wak
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Posted: 2009-08-23 23:08
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is that sony/ericssons main official site??

cheers for the help, mucho appricio

tranced
LG Nexus 4
Joined: Jan 19, 2006
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From: Santo Domingo, wonDeRland
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Posted: 2009-08-23 23:33
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There you go: http://www.sonyericsson.com/c[....]pdateservice/k850i?lc=en&cc=za
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Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2009-08-23 23:37
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I think it's a hardware problem, if you feel confident try taking the phone apart and gently cleaning the 3 touch contacts on the phone's keyboard PCB. If this doesn't fix the problem, buy one off somewhere like Ebay (usually about a tenner), they're fairly easy to fit.

Have a search on the forum, there should be some disassembly guides or links to guides on here to help you
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

wak
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Joined: Aug 23, 2009
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Posted: 2009-08-24 21:19
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yeah, downloaded and installed new software, still not working, i'll try this cleaning of the pads and if that fails i will try and get a new bit, not wanting to spend a fortune on it though!!

cheers for all the help guys...
normsland
K850 Blue
Joined: Dec 13, 2004
Posts: 16
From: Oxfordshire, UK
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Posted: 2009-08-24 21:27
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On 2009-08-24 21:19:21, wak wrote:
yeah, downloaded and installed new software, still not working, i'll try this cleaning of the pads and if that fails i will try and get a new bit, not wanting to spend a fortune on it though!!

cheers for all the help guys...

Hi Wak,

I had the same problem with my K850i. It seemed to be the keypad membrane that had broken. You can find a good K850i disassembly guide here:
Sony Ericsson K850i disassembly
Or if you don't have the right tools a Torx 5 and 6 driver. Or don't feel confident enough and live in the UK these guys offer a k850 keypad membrane replacement service with a really fast turnaround...
Sonyericsson K850i Keypad Membrane Replacement Service

Good luck... Cheers Norm
[ This Message was edited by: normsland on 2009-08-24 20:28 ]
wak
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Posted: 2009-08-24 21:30
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cheers norm, great couple of links, i'm from Scotland so if i dont manage it myself i will send it off!!

i dont have those torx bits but a friend at work does so i'll try it tomorrow, cheers again

stewart
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