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Author SEUS help: phone goes to mass storage mode.
bery_451
C510 Silver
Joined: Aug 29, 2006
Posts: 120
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Posted: 2009-08-23 20:05
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Hi,

i try to update my w890i through SEUS but nothing happens.

I did exactly what SEUS told me but all i get is Mass storage mode.

What should i do?
[ This Message was edited by: tranced on 2009-08-23 19:42 ]
daviep
Samsung Galaxy S 4
Joined: Apr 04, 2005
Posts: > 500
From: bonnie scotland
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Posted: 2009-08-23 21:17
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do you have the pc suite installed and the usb drivers?
galaxy note8
StevenC
W910 Black
Joined: Aug 23, 2008
Posts: > 500
From: NY
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Posted: 2009-08-23 21:40
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I had the same problem twice. You need to uninstall the drivers. Do the following:

Disconnect your phone from computer.
Create a system restore point.

1. Control Panel > System > Advanced > Environment Variables

2. In the lower pane (System Variable), create 2 new values
Variable name: DEVMGR_SHOW_DETAILS
Value: 1

Variable name: DEVMGR_SHOW_NONPRESENT_DEVICES
Value: 1

3. Click Ok to save

4. Control Panel > System > Advanced > Hardware > Device Manager

5. In the Device Manager window, click View and then 'Show Hidden Device'
All devices not connected to the computer should be visible now.

6. In the device list, expand 'Universal Serial Bus controllers'
Right-click and uninstall all 'Sony Ericsson....' and 'SEMC flash Devices'.

Reboot your computer and launch SEUS for the update.

The other time it didn't work was because the USB cable extension was damaged. Tried without the extension or another USB port with success.
bery_451
C510 Silver
Joined: Aug 29, 2006
Posts: 120
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Posted: 2009-08-23 22:01
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On 2009-08-23 21:40:08, StevenC wrote:
I had the same problem twice. You need to uninstall the drivers. Do the following:

Disconnect your phone from computer.
Create a system restore point.

1. Control Panel > System > Advanced > Environment Variables

2. In the lower pane (System Variable), create 2 new values
Variable name: DEVMGR_SHOW_DETAILS
Value: 1

Variable name: DEVMGR_SHOW_NONPRESENT_DEVICES
Value: 1

3. Click Ok to save

4. Control Panel > System > Advanced > Hardware > Device Manager

5. In the Device Manager window, click View and then 'Show Hidden Device'
All devices not connected to the computer should be visible now.

6. In the device list, expand 'Universal Serial Bus controllers'
Right-click and uninstall all 'Sony Ericsson....' and 'SEMC flash Devices'.

Reboot your computer and launch SEUS for the update.

The other time it didn't work was because the USB cable extension was damaged. Tried without the extension or another USB port with success.


how do you do it for vista?
StevenC
W910 Black
Joined: Aug 23, 2008
Posts: > 500
From: NY
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Posted: 2009-08-24 15:39
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Same for vista. http://www.lockergnome.com/wi[....]ices-in-vistas-device-manager/
bery_451
C510 Silver
Joined: Aug 29, 2006
Posts: 120
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Posted: 2009-08-24 19:45
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On 2009-08-24 15:39:01, StevenC wrote:
Same for vista. http://www.lockergnome.com/wi[....]ices-in-vistas-device-manager/


where do you find environment variables in vista? i cant seem to find it.
Mano82
Xperia X10 Black
Joined: Feb 03, 2009
Posts: 432
From: Norway
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Posted: 2009-08-24 22:54
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Whenever i get this problem, i just take out battery & insert it again after 10 seconds & it always works
bery_451
C510 Silver
Joined: Aug 29, 2006
Posts: 120
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Posted: 2009-08-26 19:02
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On 2009-08-24 22:54:45, Mano82 wrote:
Whenever i get this problem, i just take out battery & insert it again after 10 seconds & it always works


i still get mass storage.
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2009-08-26 19:07
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press the 2 and 5 keys together. it should work i guess.
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mallaccra
K850 Green
Joined: Oct 01, 2007
Posts: > 500
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Posted: 2009-08-28 10:14
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On 2009-08-26 19:02:54, bery_451 wrote:

On 2009-08-24 22:54:45, Mano82 wrote:
Whenever i get this problem, i just take out battery & insert it again after 10 seconds & it always works


i still get mass storage.


Unplugged your dcu cable, run CCleaner, repeat the SEUS's procedure and make sure to firmly hold the C button for 5 seconds or more...
mallaccra®
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bery_451
C510 Silver
Joined: Aug 29, 2006
Posts: 120
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Posted: 2009-09-01 00:48
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On 2009-08-26 19:07:37, tranced wrote:
press the 2 and 5 keys together. it should work i guess.



2 and 5 works! so why does the program say press 'C' button?

it says i got the latest software, my version is R1FA030, is that the latest foe w890i?
fonefinger
Model not set
Joined: Sep 01, 2009
Posts: 3
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Posted: 2009-09-01 13:06
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i had the dreaded "semcboot download" balloon and then system freeze while holding c

or

holding 2+5 would give me "generic flash device" and phone would go into mass satorage mode with xp sp3

i couldnt successfully flash or update my w910 on any of my 3 xp computers

what eventually worked was uninstalling "semcboot download" through device manager in windows "safe mode" (restart F8)

you may need to follow StevenC's guide to showing hidden devices in device manager first

coincedently:
when xp restarted after the "semcboot download" uninstall, msn messenger was running - i disabled msn and the messenger service when i first installed xp ?

hope this helps somebody
[ This Message was edited by: fonefinger on 2009-09-01 12:13 ]
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