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erroneous reply of the week. from Garmin. |
ofiaich
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
PM |
Hi! I sent this email to Garmin last week...
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Dear Sir or Madam,
I purchased a Garmin 765T serial number  yesterday .
I do have 3 problems with the maps.
My house and many houses in WestHouse Road, does not appear on the map. The address is 77 Westhouse Road and the postcode HU00 0TP. This is very strange because the house was built in the early 1960’s and the last house in the street is 91.
I do understand that I can mark my present location, but that doesn't solve the fact that the map is inaccurate.
The second problem is that whilst driving to Hull, I drove over the flyover at Saltend, thus bi-passing the roundabout below. This flyover is about 4 years old now.
The Garmin showed the flyover but routed me down to the roundabout and then back up to rejoin the road!
The third problem is that when approaching Water Shed Bungalows and Hanks Lane, on route to Hull, the Garmin unit gives a 30 mph speed warning, but in fact, the limit is 40 mph and this changes in Thorn about 50 metres before the left hand turn into Hooks Lane.
I look forward to your reply ,
Ofiaich, places changed to protect the innocent 
Their reply was quite amusing..
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Dear Ofiaich,
Thank you for contacting Garmin Europe.
Thanks for your e-mail, we are currently experiencing high volumes of e-mails at the moment due to the release of our new map updates, please accept my apology for the delay in getting back to you.
I am happy to help you with this.
It sounds like you need to update your safety cameras, I have attached a guide to help you to do this.
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I must rush now to update the safety camera so that I can see where my house is
Please let us know the nonsense replies that you have had when asking for technical help!
Ofiaich !
esato since Nov, 12, 2001  |
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arien617
Joined: Feb 01, 2006
Posts: > 500
PM |
I suspect the safety camera update will address the issue of inaccurate speed limit warnings. 
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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I would remove your address from the thread if I were you.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM |
its not just garmin. google maps, live search maps and microsoft autoroute don't know this postcode either.
Although you can't always believe wiki, it does say that hull postcodes start from HU1
It might be interesting to type your full address into the royal mail postcode finder and see what it thinks your postcode is. I tried, but without knowing your actual locatlity there were too many results (Hull didn't work as the town)
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Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Ofiaich ain't stupid enough to include his real address or postcode!
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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lol, perhaps we are being too literal 
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Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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You just know he is sat back in his chair with a cold glass of beer laughing!
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ofiaich
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
PM |
Nanu!!!
exactly.....................
Just pouring the second one now !!
Sorry, guys..
Ofiaich
esato since Nov, 12, 2001 |
ofiaich
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
PM |
now on my fourth..
Nanu, what are you up to ?
esato since Nov, 12, 2001 |
Nanu
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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finishing my fourth and going to bed!
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ofiaich
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
PM |
Send me your bottles and I will take then to the bottle bank !
Checked the post office site and all house numbers exist for my Post Code!
Ofiaich
esato since Nov, 12, 2001 |
johnd
Joined: Jan 07, 2008
Posts: 13
PM |
If you need updates to your safety camera data base on your Garmin unit consider this alternative http://www.pocketgpsworld.com[....]p?name=Cameras they seem much more accurate and are updated weekly, and cheaper than Garmin's Cyclops. |
ofiaich
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
PM |
Thanks johnd,
Did that already, I have 16 years, 261 days, 12 hours, 11 minutes, 21 seconds left!
Updated the Garmin ones this morning too, but they speed restricts on the road that I noted are still wrong!
Ofiaich
esato since Nov, 12, 2001 |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
Maybe Garmin know something you don't? 
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Posted: 2009-06-17 20:06
