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Author O2 And 12 Month Contract What To Do ?
fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-04-20 10:04
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Just got off the phone to O2 upgrades want to stay on a 12 month contract with my £25 500mins free, 200 text/mms free bolt on, and they offer me a T700, C702 or Nokia 6600, Nokia 6300 are they really intent on pushing customers onto 18 month contracts ???

Is there no reward for loyalty ?? they gave me a K850i on my 12 month contract last year, and a Nokia 6300 the year before, which I now see as an insult to offer me such a crap phone 2 years after I already had it.

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weirdwilli
C905 Black
Joined: Mar 30, 2008
Posts: 415
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Posted: 2009-04-20 10:33
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They didn't even offer me to go on a 12 month contract, now on an 18 months one and get 600 minutes, 2000 texts, unlimited web and a C905 for £20 which is a far better deal
fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
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From: Sarf Lundun UK
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Posted: 2009-04-20 10:35
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I don't see how paying more and being stuck to them for an extra 6 months is better, or am I just being an old moaner and I should get with the program as my daughter keeps telling me ???
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
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Posted: 2009-04-20 10:54
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Just phone up again but this time go through to retentions by saying you want your PAC code. That should get you a lot better deal. My last one was staying on 12 month tariff at £25 a month but without a phone, but they did put £300 onto my account which pays for the years line rental.
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fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-04-20 11:19
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Well retentions have offered me Nokia 5800 (Best phone out of what was offered) or C902 £20 month 600 mins 1000 texts unlimited internet 18 months contract though ??????

What to do ????
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
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From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2009-04-20 11:31
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Had the same happen to me last month. Everytime my upgrade was due I'd be able to get a good high end phone and al awry stuck to 12 month contracts. This time however was different. I was offered the same choice's as you mentioned in your first post. Went through to retentions and they offered me basically the same again. Had a look online and O2 were doing an online offer but still 18 month contract. Rang them up again and asked them to match the tariff with the phone i wanted and also at the current price I'm paying and also free accessories to go with the phone and I'll go on an 18 month contract.

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fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-04-20 16:25
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I went with the 5800, not sure how I will get on with it.

But the £20 for 600 mins 1000 texts and free web was OK and at least they give you 18 month warranty on the phone.

Oh yeah also could have had a C905 but the VGA video recording swung it on 5800.
[ This Message was edited by: fluke9 on 2009-04-20 15:26 ]
Daedalus85
K750
Joined: Apr 23, 2007
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From: Suffolk, UK
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Posted: 2009-04-20 16:35
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You've got a 14 day change of mind anyway if you don't like it.
My opinions on this forum are that of my own and not of the company I work for.
fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
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Posted: 2009-04-20 16:40
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What is unlimited internet ???

I know there is a fair use policy, but what are the limits imposed ??

Can I stream vids with it, the salesman said I would be able to use BBC iPlayer, but I am sceptical, and there use of bandwidth management, if they have such a thing.
Greggy
T68 gold
Joined: Feb 04, 2004
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Posted: 2009-04-20 16:56
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Here we go again lol

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fluke9
Samsung Galaxy S III
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From: Sarf Lundun UK
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Posted: 2009-04-20 17:02
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lol

OK put another way was is the fair use policy ??

In have read different articles is it 200mb or 3GB.

200mb I aint gotta chance of streaming iPlayer.
pmerryman
HTC Wildfire S
Joined: Jun 02, 2004
Posts: > 500
From: Oldham,Uk
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Posted: 2009-04-20 17:03
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On 2009-04-20 16:40:03, fluke9 wrote:
What is unlimited internet ???

I know there is a fair use policy, but what are the limits imposed ??

Can I stream vids with it, the salesman said I would be able to use BBC iPlayer, but I am sceptical, and there use of bandwidth management, if they have such a thing.



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fluke9
Samsung Galaxy S III
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From: Sarf Lundun UK
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Posted: 2009-04-20 17:11
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Good Gawd

250mb lol I will be over that with iPlayer and the like.
pmerryman
HTC Wildfire S
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From: Oldham,Uk
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Posted: 2009-04-20 17:13
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As it says in the thread, if you run up something big on the phone itself, they will be more leniant with you, whereas, dont plug it into your Pc.
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fluke9
Samsung Galaxy S III
Joined: Oct 31, 2006
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From: Sarf Lundun UK
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Posted: 2009-04-20 17:16
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I would not use it as a modem, well not all the time
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