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So what is the REAL O2 mobile internet 'Unlimited' limit? |
dupfold
Joined: Jul 21, 2005
Posts: 87
PM |
Hello
I've recently taken out an upgrade contract with 'unlimited' net access. While I do understand that unlimited is not actually unlimited I was under the impression from various sources that the limit was 2GB.
However, I am now hearing that some people reckon the actual limit is 250MB?!!!
I am still under the cooling off period so I need to get to bottom of this, as a limit of 250MB is totally unacceptable and therefore I would cancel my contract.
I would like to hear from people who ACTUALLY have an O2 unlimited net access and what sort of useage you are getting through each month please.
Thank you |
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number1
Joined: Sep 12, 2007
Posts: > 500
From: UK,kent,Sittingbourne
PM |
I vote 250mb , my bolt-on was cancaled before the end of the month because i had used this amount. |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Its 500mb. I used to be on O2 and the unlimited is 500mb. Thats what i read and was told by O2. I did go over it once by mistake though using Google Maps 
[ This Message was edited by: Bonovox on 2009-03-31 13:51 ] |
dupfold
Joined: Jul 21, 2005
Posts: 87
PM |
Thanks guys, but already getting mixed results after just two posts.
How can one people have a limit of 250 and another 500??? Unless of course numbe 1 so referring to an old policy?
Like to hear from pay monthly customers who are ACTIVELY using OVER 250/500MB per month please? At least that way we can rule out this limits. |
imazz
Joined: Sep 13, 2005
Posts: 142
PM |
If you go to the o2 terms and conditions page you will see that the PAYG web bolt-on has a 200MB limit and the PAYM web bolt-on does not mention a limit, but has a fair use clause (it also mentions a few exclusions)
http://www.o2.co.uk/termsandconditions/tariffsandboltons
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dupfold
Joined: Jul 21, 2005
Posts: 87
PM |
Yep, already read the that policy, but as you said it does not mention the limit for PAYM web bolt-on so egar to hear from people actually using this and what amounts of data they are able to use monthly. |
dupfold
Joined: Jul 21, 2005
Posts: 87
PM |
Just had reply from O2.
"The O2 Web Bolt On can only be used for web browsing on your phone and a fair use policy applies. You can access unlimited Internet on your phone. However, your monthly data limit is 250MB.
But if your usage exceeds that of other users, which is normally expected to be below 200MB a month, you'll be charged standard rates for additional browsing. We'll send you a warning text message advising you to limit your usage before this happens, and a text message to let you know when you're being charged."
I love the way they state....in the very same sentence "You can access unlimited Internet on your phone. However, your monthly data limit is 250MB."!!! Jokers!!!
250MB sounds totally unacceptable to me. What does 250MB relate to, in terms of how many web pages I can actually view???
I'm sure I would reach 250MB with ease! For example I was hoping to use google maps on a regular basis but no doubt this would have me reach my limits within weeks if not days. |
goldenface
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
PM |
I don't thnk I would be able to cope with that. What with youtube and iPlayer built in to my mobile - I would probably have to sell a kidney after the 1st week 
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number1
Joined: Sep 12, 2007
Posts: > 500
From: UK,kent,Sittingbourne
PM |
200mb can only be used for looking at websites really, google maps is very data heavy so forget about that, also you can't download or stream anything or your reach the limit very quickly, yes 200mb is a tiny amount and not really fair at all. |
goldenface
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
PM |
@dupfold
Sounds like you might have to change operator for any data intensive usage.
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dupfold
Joined: Jul 21, 2005
Posts: 87
PM |
Yep, complete joke! Looks like I will need to cancel contract.
So which operator offers the most data usage please? |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
But when i was on O2 pay and go customer services actually said its 500mb limit. And its also what i read its the 7.50 per month web bolt on. If its 500mb for pay and go then surely its the same for post pay? Customer services told me cos i went only once over the limit. James should know we have had may discussions on this. 250mb was the old limit those terms must be out of date that your reading. Also when i went over that 500mb limit the once i never recieved a warning text my credit just vanished 
[ This Message was edited by: Bonovox on 2009-03-31 16:56 ] |
Greggy
Joined: Feb 04, 2004
Posts: > 500
PM |
Hmmm this needs sorting out. Maybe if u actualy PAY 7.50 for the web bolt on it IS unlimited but if your getting the bolt on free its 250mb? Read on another forum that he was also warned he would get chargd over 250mb
This message was posted from a PC Compatible |
goldenface
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
PM |
T-Mobile mobile internet: "This plan comes with a fair use policy of 1GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our web'n'walk customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much. "
When I was on T-Mobile PAYG I don't remember ever being restricted.
Their mobile broadband limit is 3GB with the same policy as above.
Fair Use Policy
[ This Message was edited by: goldenface on 2009-03-31 16:59 ] |
number1
Joined: Sep 12, 2007
Posts: > 500
From: UK,kent,Sittingbourne
PM |
I'm on 3UK and pay £5 for whats called unlimted but has a 3gig fair usage policy. |
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Posted: 2009-03-31 14:04
