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i rang orange about getting C905 |
SLY21
Joined: Mar 09, 2003
Posts: 91
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yesterday i rang orange about getting a c905 i was told they did not have any in and even if there was he would advise me not to get it as it was a crap phone i know there were problems with the 08 phones but i thort the 09 phones had got better could some1 tell me what are the latest phones like thanks for any help sy |
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golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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which sales assistant did you phone? I'm prity sure he doesnt have good job satisfaction. The phone is NOT crap. My model did have the earpeice breake but other than that it workered a treat (w44) Go ahead and buy the phone. Orange will replace the phone for free if it breaks so what have u got to lose?
Everybody is entitled to their own opinion and this is mine. |
TomEngland
Joined: Feb 26, 2009
Posts: 80
From: Scun7horpe, UK
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Just remember you have the laws that state that if anything goes wrong within 21 days they have to replace your phone for free, i'm on my 3rd C905 and yes there have been problems but it is a trely beautiful phone, easy to use and if they are sold out, how are they 'crap' and not popular as the orange assistant said?
W800i > W810i > K800 > K810i > C905 I  My Life |
goldenface
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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I'd like to think they have sorted the C905 problems out by now but like TomEngland says, make sure you take advantage of the return policies they offer.
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
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No its 28 days. And i know its 28 days with Orange cos they told me in store when i got my c510 
Phone?? What phone?? |
golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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I thought orange offered a 6month replacement scheme? I remember someone talking about it in previous threads
But orange wont want to know after 6 months my friend tried with a samsung and wouldn't help told her to take it back to the manufacturer her self |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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Orange offer replacement handset in store within 28 days for new phone if phone is faulty. After this its repair. But if you have Orange insurance and your phone develops a fault call them and they run their tests over the phone and once they establish a fault they send out a replacement handset under their insurance terms. But with their insurance the handset is refurbished one but will look like new. Normally. But from the early days when i had an Orange contract years back these days i hear they are more fickle when sending out replacement phones. If they can avoid it(cos it costs them money)they will not send one and say get it repaired.
Phone?? What phone?? |
TomEngland
Joined: Feb 26, 2009
Posts: 80
From: Scun7horpe, UK
PM |
On 2009-03-20 19:44:00, Bonovox wrote:
No its 28 days. And i know its 28 days with Orange cos they told me in store when i got my c510
i had put 28 days in my original post but thought it was 3 weeks so changed it to 21 
W800i > W810i > K800 > K810i > C905 I My Life |
SLY21
Joined: Mar 09, 2003
Posts: 91
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thanks for all your posts- i realy like the look of the c905 but with all this talk of replacment hand sets and so on its all very well but its the time they take to send them out i am with orange my contract has now finished 2 months ago and when i asked about the phone the bloke said orange want 130 pounds i have been with orange for 10 years now did any one else get this phone for free on orange thanks again for all your help sy  ps so have the 09 c905 got a lot better then ? |
golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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the 09 one should be good, but getting free depends on what price tariff your on, what do u pay a month?
When he says give me £130 on top say, urm could u close my contract please. O2 down the road will give it me for free? i think his reply will be something like NOOO DONT LEAVE USS!!! have it FREE (or very cheap) |
mistamatrix
Joined: Nov 21, 2008
Posts: 138
From: Bristol
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Orange have increased the 24h replacement warranty for the c905 to 6 months. I have spoke to two customer server assistants who have confirmed this.
Good old orange.
k750i=>k810i=>c905=>c905=>c905=>c905=>c905 |
TomEngland
Joined: Feb 26, 2009
Posts: 80
From: Scun7horpe, UK
PM |
On 2009-03-20 23:08:34, golemsmate wrote:
the 09 one should be good, but getting free depends on what price tariff your on, what do u pay a month?
When he says give me £130 on top say, urm could u close my contract please. O2 down the road will give it me for free? i think his reply will be something like NOOO DONT LEAVE USS!!! have it FREE (or very cheap)
i did that with my upgrade, they wanted £244 for the handset and to keep my £25 a month contract, so i said how come i get get the same @ T-mobile un-branded for £144, so they did it for £144 (the only reason i'm on Orange is for the free home broadband)
W800i > W810i > K800 > K810i > C905 I My Life |
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Posted: 2009-03-20 15:37
My Life
