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Author Sony Ericsson Repair Centre Helpline and a smashed up phone
lukechris
M600 black
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Posted: 2009-03-19 17:41
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Well, I say "helpline", I rang them up 10 minutes ago because, well I'll tell you the story.
We go on the astro at dinners and I put my precious in my shoe, then put my shoe in my bag, now, some idiot at school thought it would be funny to open my bag, get my shoe and throw it over a 7 foot fence, phone, SMASHED! I hated him before and you'd never of guessed I hate him now.

Anyway, I rang up 's helpline to ask them to give me an e-mailed quote for getting a full housing replacement, they are going well we can only give you an esimate (£46-£50 something £'s) and we can not e-mail you this as it is not an official quote. We have to see the phone to give you a quote
A real help to my story.
Anyway I am going to send it in, pay ALL charges myself, then simply pass on the bill, to his Mum and Dad. Even the postage

Will keep you updated
[ This Message was edited by: lukechris on 2009-03-19 16:43 ]
golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-19 17:50
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Yes. Make that little sheet pay! Who does he think he is anyway throwin your shoe anyway, even worse because your phone was inside!

Wanna upload a pic? I wanna see

There is 1 problem i think, it could cost more if the internals have been broken on the fall.

I feel for you mate
lukechris
M600 black
Joined: Dec 30, 2007
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From: Preston, UK
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Posted: 2009-03-19 17:56
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On 2009-03-19 17:50:00, golemsmate wrote:
There is 1 problem i think, it could cost more if the internals have been broken on the fall.


She said that on the phone, someone just text me and the vibration sounded, erm, naccard, anyway, he's payin, everythin else in the service menu works anyway.


On 2009-03-19 17:50:00, golemsmate wrote:
I feel for you mate

Oh and thanks
[ This Message was edited by: lukechris on 2009-03-19 16:57 ]
Lunion
Sony Xperia Z1
Joined: Jul 14, 2007
Posts: > 500
From: East Coast, UK
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Posted: 2009-03-19 17:59
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remember to post it off recorded/special delivery as it seems royal mail have lost/stolen my C905 that went back for repair :@
If you live in a glass house, don't be chuckin stuff about.
lukechris
M600 black
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Posted: 2009-03-19 18:15
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On 2009-03-19 17:59:31, Lunion wrote:
remember to post it off recorded/special delivery as it seems royal mail have lost/stolen my C905 that went back for repair :@



Thanks for the advice,
I feel for you also, did you get a replacement, I read about that.
golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-19 18:20
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I posted my claim in today hopefully that dusent get lost because it has my original receipt in, hope it comes thru soon

Does the screen and stuff still work?
Lunion
Sony Xperia Z1
Joined: Jul 14, 2007
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From: East Coast, UK
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Posted: 2009-03-19 18:22
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No, not heard anything from yet. I'm waiting for someone to call me back.

I faxed them my proof of postage yesterday, just waiting for them to get in touch now.
If you live in a glass house, don't be chuckin stuff about.
blerk
T100
Joined: Jun 12, 2008
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From: London, UK
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Posted: 2009-03-19 18:23
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On 2009-03-19 18:20:39, golemsmate wrote:
I posted my claim in today hopefully that dusent get lost because it has my original receipt in, hope it comes thru soon


Didnt you make copies of those originals?
[ This Message was edited by: blerk on 2009-03-19 17:25 ]
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Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2009-03-19 18:27
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Thats bad news what a git. What SE phone was it which model? Good luck with that.
Phone?? What phone??
Lunion
Sony Xperia Z1
Joined: Jul 14, 2007
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From: East Coast, UK
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Posted: 2009-03-19 18:28
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On 2009-03-19 18:23:03, blerk wrote:

On 2009-03-19 18:20:39, golemsmate wrote:
I posted my claim in today hopefully that dusent get lost because it has my original receipt in, hope it comes thru soon


Didnt you make copies of those originals?
[ This Message was edited by: blerk on 2009-03-19 17:25 ]



I still have the originals, i photocopied the proof of postage, then faxed it that way. I'd never send the originals off.
If you live in a glass house, don't be chuckin stuff about.
lukechris
M600 black
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Posted: 2009-03-19 18:40
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On 2009-03-19 18:27:00, Bonovox wrote:
Thats bad news what a git. What SE phone was it which model? Good luck with that.



Me?
It's my W595, got it 2 weeks ago I think
golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-19 18:40
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On 2009-03-19 18:23:03, blerk wrote:

On 2009-03-19 18:20:39, golemsmate wrote:
I posted my claim in today hopefully that dusent get lost because it has my original receipt in, hope it comes thru soon


Didnt you make copies of those originals?
[ This Message was edited by: blerk on 2009-03-19 17:25 ]



yup i make a photocopy but they said on the form that want the ORIGINAL one, to try to make sure it gets there i took it into a post office instead of putting in a post box but still gotta be posted to plymouth
lukechris
M600 black
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Posted: 2009-03-19 19:08
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On 2009-03-19 17:50:00, golemsmate wrote:

Wanna upload a pic? I wanna see


I tried but I Can't get enough for you to see, looks like new ont he pic!
hf1344
W760 Silver
Joined: Jun 04, 2008
Posts: 60
From: Buenos Aires, Argentina
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Posted: 2009-03-20 21:35
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you`re having no luck with your w595 :S . At least you dont have to pay anything , otherwise i would kill that guy if it was my phone .
tbroe
K850 Blue
Joined: Jan 02, 2008
Posts: 278
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Posted: 2009-03-20 23:11
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Sod that. Send him the bill for a brand new phone. £130 I think.
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