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Author Refused 4 contracts
Bonovox
LG G4
Joined: Apr 13, 2008
Posts: > 500
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Posted: 2009-02-19 19:24
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Please help advice needed. I decided to go back to having a contract but did 4 contracts and every network refused me. Vodafone T Mobile Orange and 3UK. O2 asked for massive deposit. My credit rating is fine i dont get it. I did all these through Carphonewarehouse. Yet years back i used to have contracts and had huge bills and paid on time. I have zero debts. My question is would i have better chance going direct to the networks rather than Carphone? So wanted contract cos i wanted to save money getting sick of pay as you go. Any advice would be cool thanks.
Nanu
Sony CMD MZ5
Joined: Feb 18, 2006
Posts: > 500
From: Warrington, UK
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Posted: 2009-02-19 19:26
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T-mobile refused me after xmas too matey and I've never had any problems with phone contracts, my mate works for phones4u and he can't believe how many people are getting knocked back.
goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Posted: 2009-02-19 19:30
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Well have any of your circumstances changed since your last contract? Change of address, change of bank etc.

I went direct to the 3 store for my last contract. I thought I wasn't gonna get one but in the end they wouldn't let me leave without one.

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[ This Message was edited by: goldenface on 2009-02-19 18:31 ]
Bonovox
LG G4
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Posted: 2009-02-19 19:41
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Only my bank details have changed but my contracts i had were back in the days when the W900 was out :-S Anyway i once had a contract with every network and 3UK actually rang me up once saying i can have a contract. Maybe i should go straight to them. Cos my girlfriend is also on 3UK.
upper
K800 Black
Joined: Apr 17, 2004
Posts: > 500
From: London UK
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Posted: 2009-02-19 21:38
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My brother went to the carphonewarehouse to get a contract with 3uk, then when the guy did a credit check on my brother he said that he failed. After leaving the store my brother went to 3uk directly and he ended leaving the 3uk store with a contract and a phone.

My advice is go straight to the network store directly.
Daedalus85
K750
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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Posted: 2009-02-19 21:49
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All I know is O2 have just changed their credit check policy, if you now fail our phone based credit check or you're asked for a deposit then we'll automatically offer you a simplicity sim-only contract, prodvided your credit check wasn't really really bad lol.
My opinions on this forum are that of my own and not of the company I work for.
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2009-02-19 22:18
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Oh thats interesting about O2 i did read that somewhere. Think i shall go to 3UK store then as my girlfriend is with them you can get unlimited 3 to 3 mins on some plans. Frustrating stuff.
Phone?? What phone??
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
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From: UK
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Posted: 2009-02-19 22:51
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rumour is that cpw have got a different credit check than the networks themselves.
mrmilo69
Samsung Galaxy S II
Joined: Oct 03, 2006
Posts: 197
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Posted: 2009-02-19 23:56
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I tried to get a Xperia through e2save/onestopphoneshop and they had none of it, but went direct with voda and they accepted it fine. A lady in my bank did tell me that a helluva lot of people have been declined for mobile phone contracts lately as they seem to be tightening up. I've got a question for anyone that works for a network or a shop, can you get refused for an upgrade?
Daedalus85
K750
Joined: Apr 23, 2007
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From: Suffolk, UK
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Posted: 2009-02-20 08:14
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No, upgrades are just extending your contract, you've already shown the network you can pass a credit check, an upgrade just renews and/or extends the contract rather than re-credit checking you.
My opinions on this forum are that of my own and not of the company I work for.
JaffaTB
K850 Blue
Joined: Jan 02, 2008
Posts: 85
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Posted: 2009-02-20 14:29
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my brother tried to get a contract from o2 via the website and got refused, so he went into the o2 shop and they gave him one no problem
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
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From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2009-02-20 19:57
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Regarding refusal of upgrades. I was due my upgrade last June and wanted the C902. Decided to do the upgrade through Carphone Warehouse as i wanted an unbranded model. Sales bloke did 4 credit checks and I got refused my upgrade. Promptly phoned O2 and got it from them no problem. O2 even said CPW had no reason to refuse me.

I'm due my next upgrade with O2 in March and i'm looking at the X1 so will see what happens.
Have always paid my bills in full via DD and never missed a payment so should be ok.
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2009-02-20 21:31
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rookwise upgrades does not require a credit check. so all will be fine.
Daedalus85
K750
Joined: Apr 23, 2007
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From: Suffolk, UK
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Posted: 2009-02-20 21:49
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So, the common factor in this thread seems to be Carphone Warehouse, hmmm....

Just so you know, having repeated credit checks WILL affect your credit score, so don't go around willy nilly having them done every other day, or you WILL fail more often than not. Carphone Warehouse doing 4 credit checks on 4 networks in the same day for one customer is very bad practice, and I find it suprising they get away with this.
My opinions on this forum are that of my own and not of the company I work for.
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2009-02-20 22:17
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I doubt CPW even tell people that if they are going to do another credit check it will also show on the person's credit file :S
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