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Forum > Sony Ericsson / Sony > General > K800i White Screen of Death question

Author K800i White Screen of Death question
Bonovox
LG G4
Joined: Apr 13, 2008
Posts: > 500
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Posted: 2009-01-05 22:29
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Need some advice please. My friend asked me to ask for advice on his K800i. Its a sim free one from Carphonewarehouse. The problem is whilst he is on a call the screen goes white and can only be rectified by taking out the battery. It also sometimes switches off with white Screen sometimes. Now the CPWH flashed the software for him hoping it will improve things. It has not. Its still happening. Any advice please. Software is latest version. Thanks.
Phone?? What phone??
tbroe
K850 Blue
Joined: Jan 02, 2008
Posts: 278
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Posted: 2009-01-06 19:25
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I guess he could take it back and tell them it never worked and ask if they'd reflash. Otherwise not sure what to do.
lazeeboy
Sony Xperia Z3
Joined: Feb 08, 2003
Posts: 301
From: Makati, Philippines
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Posted: 2009-01-08 00:53
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my k800 also has the wsod. it rarely happens, though, and when it does, i just continuously press the power button for about 5-10 seconds. phone would switch off. after that just switch on the phone again and everything's back to normal. kinda similar to a soft reset, i suppose.
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