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Forum > Sony Ericsson / Sony > Symbian phones > Quickoffice 3.6 problem

Author Quickoffice 3.6 problem
Callidus
P990 no flip
Joined: Oct 31, 2008
Posts: 4
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Posted: 2008-12-28 15:42
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Hey fellas!

I have a P990i, and few days ago I installed the Quickoffice 4.0 upgrade. But a problem occured: whenever I try to do anything with the application, it simply crashes (the KERN-EXEC error).

I think this may happen because of the P990's RAM (too low for the 4.0 upgrade, perhaps?).

So, I found Quickoffice 3.6 (the one that ships with the P990i), but when I try to install, this error pops up:

"The following software must be present on this device before the installation can proceed:

Software name:

SonyEricsson10274bf5PlatformProductID"


Any info on this software, or where can I find it would be very useful.

Cheers!
doministry
Sony Xperia Z2
Joined: Apr 13, 2007
Posts: > 500
From: PL
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Posted: 2008-12-28 17:44
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I'm not bringing great news...
This Quickoffice 4.0 brings problems to P990. I already experienced that on my former P990. Try to uninstall and install again. And if you'll be successful, never use fullscreen!
Callidus
P990 no flip
Joined: Oct 31, 2008
Posts: 4
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Posted: 2008-12-28 19:13
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There's no uninstall option.

I mean, when I go to Control Panel - Uninstall, Quickoffice is not in the listed applications.

Owerwriting is the only solution I see at the moment (well, maybe SEUS is an option, but that way I'm going to lose so many moddings and applications).

But as I said, when I install the 3.6 version, it asks for the software I named in my previous post.
Domecot
Apple Iphone 5
Joined: Mar 25, 2008
Posts: 468
From: Macedonia
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Posted: 2008-12-28 21:09
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try to install the upgrade again over the installed one
Callidus jas sum be domecot
Callidus
P990 no flip
Joined: Oct 31, 2008
Posts: 4
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Posted: 2008-12-28 21:43
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I tried, it doesn't fix the problem. As I said, I think that this is the same problem as with the Opera Mobile 9.5 - P990's RAM is not enough.

If I don't find this thing required by the 3.6 version, I'm gonna have to use SEUS, than apply all the mods over again...which sucks.

Domec peer, pomagaj! XD
doministry
Sony Xperia Z2
Joined: Apr 13, 2007
Posts: > 500
From: PL
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Posted: 2008-12-28 22:05
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On 2008-12-28 21:43:11, Callidus wrote:
I tried, it doesn't fix the problem. As I said, I think that this is the same problem as with the Opera Mobile 9.5 - P990's RAM is not enough.

If I don't find this thing required by the 3.6 version, I'm gonna have to use SEUS, than apply all the mods over again...which sucks.

Domec peer, pomagaj! XD


It's not RAM. Quickoffice is not taking so much RAM.
It's just not optimized for P990.
My app was working and than suddenly uninstalled itself somehow...
a w a r e
Callidus
P990 no flip
Joined: Oct 31, 2008
Posts: 4
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Posted: 2008-12-28 22:16
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...so, any idea on where to find the "SonyEricsson10274bf5PlatformProductID" software?
Domecot
Apple Iphone 5
Joined: Mar 25, 2008
Posts: 468
From: Macedonia
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Posted: 2008-12-29 18:03
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Bro check 4shared.com
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