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Author w880i USB device not recognized?
k750man
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Posted: 2008-12-26 10:32
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I have a w880i and I'd like to update it with SEUS of flash it with XS++ or setool2lite or some other flashing software. Ihave a problem with this phone, this phone generates a 'USB device not recognized' error whenever I connect this phone to my laptop (Windows XP Professional SP2).
Has anyone come across this error before and thus know how to resolve it?
I have tried numerous drivers for the usb cable and none of them work or do you think that this could be a hardware fault?
Please help?
Thanks,
k750man.
totalgsm
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Joined: Jan 12, 2007
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Posted: 2008-12-26 11:25
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It is button 2 instead of C.
Change port, phone turned off hold 2 and connect the cable.
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k750man
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Posted: 2008-12-26 14:03
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Hi there,
I've tried holding down the 2-key, etc- Thanks!. Even the latest version of SEUS cannot detect this phone (whilst I hold down the 2 key). I'm beginning to think it's a hardware fault. I'll need to open it up for a look. Anyone know any good tutorials with pictures or video for dismantling a w880i? I've seen a couple for taking the case off but I'd like to see pictures of taking the keypad and lcd apart, etc?
If anyone knows about this 'USB not recognozed' error then that'd be great also!
Thanks,
k750man.
Cold Fusion
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Posted: 2008-12-26 17:03
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Try the pressing the new events key and then connect

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totalgsm
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Posted: 2008-12-26 17:31
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On 2008-12-26 14:03:49, k750man wrote:
Hi there,
I've tried holding down the 2-key, etc- Thanks!. Even the latest version of SEUS cannot detect this phone (whilst I hold down the 2 key). I'm beginning to think it's a hardware fault. I'll need to open it up for a look. Anyone know any good tutorials with pictures or video for dismantling a w880i? I've seen a couple for taking the case off but I'd like to see pictures of taking the keypad and lcd apart, etc?
If anyone knows about this 'USB not recognozed' error then that'd be great also!
Thanks,
k750man.


I guarantee you that it is not a hardware fault.
It is just a driver fault.
Visit www.totalgsm.org for Remote and Instant unlocking and Debranding services for all Sony Ericsson Phones. Visit forum www.totalgsm.org/forum
BBS
P990
Joined: Nov 02, 2002
Posts: 202
From: Hong Kong
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Posted: 2008-12-26 18:33
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On 2008-12-26 17:31:48, totalgsm wrote:

On 2008-12-26 14:03:49, k750man wrote:
Hi there,
I've tried holding down the 2-key, etc- Thanks!. Even the latest version of SEUS cannot detect this phone (whilst I hold down the 2 key). I'm beginning to think it's a hardware fault. I'll need to open it up for a look. Anyone know any good tutorials with pictures or video for dismantling a w880i? I've seen a couple for taking the case off but I'd like to see pictures of taking the keypad and lcd apart, etc?
If anyone knows about this 'USB not recognozed' error then that'd be great also!
Thanks,
k750man.


I guarantee you that it is not a hardware fault.
It is just a driver fault.




I agree with totalgsm. Try by disabling anti-virus, firewall and then uninstalling the SE drivers and then reinstalling the drivers.
k750man
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Posted: 2008-12-26 22:31
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Thanks guys.
I'll try disabling AV and Firewall, uninstalling drivers and then reinstalling them.
Thanks for the help and I'll report how I get on
k750man
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Posted: 2008-12-29 16:59
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I tried all that was suggested and still no joy
Any other suggestions? Please?
Thanks a lot!
BBS
P990
Joined: Nov 02, 2002
Posts: 202
From: Hong Kong
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Posted: 2009-01-01 09:17
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On 2008-12-29 16:59:49, k750man wrote:
I tried all that was suggested and still no joy
Any other suggestions? Please?
Thanks a lot!



Did your PC find the "new hardware" after the drivers were uninstall? Was there any error message when the drivers were being installed? Which OS you have in your PC? Did you try another PC?
medchemlal
Model not set
Joined: Dec 22, 2008
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Posted: 2009-01-01 10:18
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I came across this problem befor when I convdrted k750 @ w800 try another PC and make sure that your USB cable still works fine and try with many USB ports. Good luck :-)

This message was posted from a W800i
k750man
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Posted: 2009-01-02 00:03
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Did your PC find the "new hardware" after the drivers were uninstall? Was there any error message when the drivers were being installed? Which OS you have in your PC? Did you try another PC?


No my pc did not find new hardware after I uninstalled the drivers, it still came up with the 'usb device not recognized' error. I reinstalled everything after that and the error still comes up.
I'm using Windows xp Pro (SP2) upon my acer travelmate 2410 laptop.
As suggested by yourself and another poster I'll try another pc.
Thanks for the help - this is driving me potty and I need a 3g compatible phone now, thus getting this working is becoming more urgent.
Oh well the joy of phones - eh????
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2009-01-02 03:55
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You should turn off the phone, take out the battery, reinsert it, press and hold the 2 and 5(or c key) keys and connect the cable. if you get the new hardware found popup, release the keys.

btw, what drivers are you using?
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