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Still a happy SE owner! |
tranquil
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Hi guys!
As some of you might remember I've been a hard core  user for years and years.
I bought myself a W902 a few weeks ago and was quite happy with it the first couple of weeks. The all of a sudden the screen started playing tricks on me! White lines started appearing and I thought it had gotten exposed to moist of some sort. Condensation in my jacket or something... (Here in Norway it's a wee bit nipppy these days. 13 below zero this morning) So getting in doors after having been out in the cold for a while tend to create a tad of moist in the oute pockets of jackets.
I took it to the shop where I bought it and was honest, I told them I didn't know but it might have been wather damaged.
Dropped by the shop again today to check if they'd got the phone back. A quick check told us it'd be back tomorrow with a new screen and (off course) with the latest. BUT; what they'd one on top of that was that they'd changed the back cover of the phone! I knew it was a bit rattely but never thought much of it and didn't mention it when handing it in for repair. Sorting out foults without being asked is what I call 1st class service.
This is why I never left ! 
(Better the divil you know...)
Thanks
As
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yea g
Joined: Jul 02, 2008
Posts: > 500
From: New Zealand
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Oh man, I wish we had proper service centers here. I think next time my phone breaks I will send it to norway 
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Domecot
Joined: Mar 25, 2008
Posts: 468
From: Macedonia
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LOL /\\ . Well the services aren't as good everywhere as they're in Norway. But I STILL am a lucky Sony Ericsson owner. Though the service isn't as good as Norway in Macedonia I still love SE and I am very satisphied by most of their products.
Thanks |
max_wedge
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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On 2008-12-10 20:59:31, yea g wrote:
Oh man, I wish we had proper service centers here. I think next time my phone breaks I will send it to norway
I'd do the same.
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StevenC
Joined: Aug 23, 2008
Posts: > 500
From: NY
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The screen is broken due to coldness.
I'm glad to see people like you with such attitude. Some others would hate SE just because something went wrong with their phone.
[ This Message was edited by: StevenC on 2008-12-11 07:16 ] |
yea g
Joined: Jul 02, 2008
Posts: > 500
From: New Zealand
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Hey, nothings perfect!
I would rather send my phone to norway and pay $20 than have one part of it repaired while another part broken during the repairs.
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Muhammad-Oli
Joined: Jun 13, 2004
Posts: > 500
From: The NZ of L
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On 2008-12-11 08:16:02, yea g wrote:
Hey, nothings perfect!
I would rather send my phone to norway and pay $20 than have one part of it repaired while another part broken during the repairs.
Damn right, quite often in New Zealand the phone comes back from repair scratched or damaged, as both carkitter and myself have experienced. I think it is because we don't have and specialised SE centres. Only phone repair centres that deal with all brands.
This message was posted in the mail
2008, 2009, 2010 Best Australasian Member. |
yea g
Joined: Jul 02, 2008
Posts: > 500
From: New Zealand
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Yea one time my friends phone had a problem (v600 I think it was) and needed the sim holder replaced, when it came back the service center had stolen the screen!
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heyumf
Joined: Oct 25, 2007
Posts: 67
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that time my phone battery spoilt they give me a new one |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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many times happens here too... Most of the GSM services know to remove new parts from the phones sent for service and replace them with old and used ones.
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tranquil
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Well; I'm happy as a bunny here.
Picked up my phone today. Still looks brand spankin' new.
Nice and firm back cover and a bright clear screen (it actually looks clearer than the previous screen!). It was even wrapped in a felt cloth!
Oh, yes; and a service report with a hand written signature of the chap who did the service.
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DragonEye
Joined: Sep 26, 2002
Posts: > 500
From: Canada
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SE came through which is nice.. but seriously from a service perspective right now apple is killer..
they would have swapped it with a new one on the spot for you... |
domipost
Joined: Mar 18, 2007
Posts: > 500
From: Leiden, Netherlands
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I sended my W810i for repair (officially, the warranty was voided because of hacking and unlocking). The fast port didn't work good and the cam button was somewhat broken. When it came back, I saw they just gave me a new phone That's what I call great service |
max_wedge
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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I've never had to take any of my SE phones to a service centre even once.
So I'm very happy with SE right now.
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Brightspark
Joined: Aug 19, 2007
Posts: 326
From: UK
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On 2008-12-19 08:05:55, max_wedge wrote:
I've never had to take any of my SE phones to a service centre even once.
have you contacted the Guiness Book of Records yet? they were waiting for the first person to win the lottery, get struck by lightning, and find gold at the end of the rainbow, all in the same day. but your record is considered far more noteworthy. |
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Posted: 2008-12-10 19:20
Sony Ericsson software/hardware support! 
