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Forum > Sony Ericsson / Sony > Windows Mobile > Steer clear of www.onlinememory.co.uk

Author Steer clear of www.onlinememory.co.uk
gseh88
X1 Black
Joined: Jun 27, 2006
Posts: 134
From: London, UK
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Posted: 2008-11-27 18:58
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I thought I should warn everyone not to deal with this website as I have had no end of trouble with them. I ordered an 8gb Sandisk Micro SD card from them as it was showing as being in stock. 6 days later I still had not received the card and when I tried to track the order it just said "Allocating Stock". I tried calling them on the various phone numbers given in their website and found that none of them worked (just a message that I could not be connected). Of course this made me suspicious so I sent them an email asking to cancel my order. I never got a reply but within hours I received an email with an invoice for my order and the website said my credit card had been charged. This would be OK if I then received my SD card but 3 days later I still have nothing, the phones still don't work and it still says "Allocating stock" against my order.

You can come to your own conclusions but I am extremely annoyed with companies like these which give online shopping such a bad name. In any case, any company which gives out false telephone numbers should ring lots of warning bells. I think ANPR (UK) Ltd also runs pdaonline.co.uk, sandiskshop.co.uk and carkitonline.co.uk.
Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2008-11-27 20:08
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I last used them about 3 or 4 years ago to get a Transflash card for a D600 i bought. Took 10 weeks to arrive and had sold the phone in that time. They are based not far from me apparently. Would never use them again myself. Since then i've always stuck with Picstop or Play.com for memory cards.

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gseh88
X1 Black
Joined: Jun 27, 2006
Posts: 134
From: London, UK
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Posted: 2008-11-27 20:18
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I amazed they've stayed in business all this time. The trouble is, if you can't get hold of them you can't cancel the order.
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2008-11-27 21:06
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If you paid by card online then your bank or credit card company should be able to refund your money i believe its called chargeback is the term they use for payment of goods made but not recieved if the company is not co operating go thru the banks or card company. Good luck and tell us how you get on mate.
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