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Author K850 trackid not working
johnwoon
Model not set
Joined: Nov 12, 2008
Posts: 15
From: Malaysia KL
PM, WWW
Posted: 2008-11-12 14:17
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Hey Guyz...sunday i just bought my dream phone--Sony k850...but now some problem comes out...the TrackID ....i tested with old song,new song,all song,the results i got was---"Bookmarked results are currently not supported in TrackID" what the XXXX of this....can anyone help please?

[ This Message was edited by: masseur on 2008-11-12 13:19 ]
Lightspeed_x
Sony Xperia Z1
Joined: Mar 03, 2008
Posts: > 500
From: Dominican Republic
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Posted: 2008-11-12 14:30
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Hi, What firmware are you currently using?
johnwoon
Model not set
Joined: Nov 12, 2008
Posts: 15
From: Malaysia KL
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Posted: 2008-11-12 15:02
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erm..im not sure about that....just bought it three days ago oni....how to see what firmware i got?
Lightspeed_x
Sony Xperia Z1
Joined: Mar 03, 2008
Posts: > 500
From: Dominican Republic
PM
Posted: 2008-11-12 15:58
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Press >*<<*<*
That is, right, star, left left star, left star

After that, a menu should show, select service info, and then select software info, post the first few lines....

johnwoon
Model not set
Joined: Nov 12, 2008
Posts: 15
From: Malaysia KL
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Posted: 2008-11-12 18:04
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em..ok here are the info:

R1FA035
prg12004404_CHINA_SO R1FA035

EROM:1200-4341
SEMCBOOT R6A008

ITP SW Version
1200-2896 R1D131

Thanks for helping....^_^
lukechris
M600 black
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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Posted: 2008-11-12 19:28
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1) Has it worked previously?
2) Do you have a strong 3G signal?
johnwoon
Model not set
Joined: Nov 12, 2008
Posts: 15
From: Malaysia KL
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Posted: 2008-11-13 10:50
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erm...yup...my network very strong....now still wont work arhT_T also the same---"bookmarked balh blah blah blah" haiz....someone help please...i already send an email to complain to the sony company...but still haven't reply me yet.....haiz.....someone help help please? thanks...thanks a lots
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2008-11-13 10:52
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have you tried downloading a trackid app from website?
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
Lightspeed_x
Sony Xperia Z1
Joined: Mar 03, 2008
Posts: > 500
From: Dominican Republic
PM
Posted: 2008-11-13 11:44
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Also, try to browse the internet via the web browser included in the phone, if you cannot navigate, then your problem might be your internet configuration.

Please let us know how it went...
johnwoon
Model not set
Joined: Nov 12, 2008
Posts: 15
From: Malaysia KL
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Posted: 2008-11-13 11:55
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erm...what to do now? my networking all work nice...just the track id always show the words"bookmarked blah blah blah" what's wrong huh? i got what problem now? my firmware got problem? my track id software got problem?........

[ This Message was edited by: johnwoon on 2008-11-13 11:04 ]
Lightspeed_x
Sony Xperia Z1
Joined: Mar 03, 2008
Posts: > 500
From: Dominican Republic
PM
Posted: 2008-11-13 13:03
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Please post the whole text that TrackID is showing on the screen...
johnwoon
Model not set
Joined: Nov 12, 2008
Posts: 15
From: Malaysia KL
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Posted: 2008-11-13 21:31
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okokok....
Bookmarked results are currently not supported in TrackID


->Legal
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i think is about the location problem....cause just now i go trip at other state..i tried..all song ...old song new song also can Tracked....but when i come back my home.....it's again== all song it's also write"Bookmarked results are currently not supported in TrackID" == if like that then the TrackId function is quite useless ......but there is a abit weird,i use my mom's phone(w580) tried track some song...all also can been tracked(i mean anyway also can).....just my k850 cannot oni== or maybe is about the network problem? cause i at the state i travel there have 3.5G,my home just have 3G.....
johnwoon
Model not set
Joined: Nov 12, 2008
Posts: 15
From: Malaysia KL
PM, WWW
Posted: 2008-11-14 12:21
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ok finally they(SonyEricssonCompany) was reply my letter just now....they said they sure my phone software(firmware)got problem...they told me need to download the software(UpdateService) from SonyEricsson homepage....ok i followed the step...and flash the phone....but results is my phone software(firmware) are nothing happen all right,and up-to-date.....lol.....my track id problem still haven't fixed yetT_T
SE freak
K850 Blue
Joined: Nov 24, 2003
Posts: 101
From: Scotland (not the UK)
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Posted: 2008-12-20 23:14
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I have a different problem, trackid asks for a username and password. Updating the phone hasn't helped. It used to work but not anymore
Halal monitoring Committee

T68i-> T300-> T610-> P910i-> W800i-> P990i + HBH-610a-> K850-> BB Bold 9700 + jawbone->
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2008-12-20 23:18
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i think thats because of the debranding sefreak
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