| Author |
C902 randomly turns off |
alexlindley
Joined: Dec 15, 2007
Posts: 57
From: UK
PM |
Has anyone else had a problem with the C902 randomly turning itself off?
I updated to R3DA028 a few weeks ago and the phone has been working fine since (and was before) but in the last 24Hrs its turned itself off three times. Thats not a restart but completely off, no buttons respond. As its never did this before yesterday I'm confused as to why its starting now!
Any ideas why this might be happening, or has anyone else had this problem?
Cheers for the help. |
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Brightspark
Joined: Aug 19, 2007
Posts: 326
From: UK
PM |
it seems like most people have had a problem with it switching off |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM |
Try SEUS again and see if there is some other update available. If not you can try master resetting the phone or at the end using totalgsm to flash it... The problem seems to be software related one as the phone is turning itself off... Check totalgsm's prices and decide if it is worth or not. You may fix the phone with that.
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jalal
Joined: Sep 04, 2002
Posts: 255
PM |
I know loads of people with this problem. A SW upgrade didn't do much for me. |
alexlindley
Joined: Dec 15, 2007
Posts: 57
From: UK
PM |
jalal, do you still have the problem?
It's just done it again, very annoying.
I'll try taking my memory card out and if that doesnt help I'll try SEUS again. Pretty bad software design if you ask me!
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SilveR.
Joined: May 03, 2002
Posts: > 500
PM |
Try do a master reset, it should help..
Is your C902 branded or unbranded??
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alexlindley
Joined: Dec 15, 2007
Posts: 57
From: UK
PM |
It's unbranded. It came from Orange but for some reason didn't have any of their branding on it.
Is a master reset like doing the SEUS again? (ie. remove all the settings and any files I have put on the phone myself) but without actually reinstalling all the software from the SEUS site.
[ This Message was edited by: alexlindley on 2008-10-26 12:57 ] |
jalal
Joined: Sep 04, 2002
Posts: 255
PM |
On Thursday I sold it because it was still restarting randomly and I just got tired of it freezing and restarting. |
Marly
Joined: Jun 04, 2006
Posts: > 500
From: Netherlands
PM |
My cousin had this problem with his Nokia N73, he put a small piece of folded paper between battery and cover and it never happened again!
So the problem wasn't with the software (which he thought at first, as the N73 has many software glitches), but with the battery, apparently not sitting tight enough.
You might give this a try, when it doesn't help, it doesn't harm either  .
"America: please don’t be a Dumpfkopf" |
SilveR.
Joined: May 03, 2002
Posts: > 500
PM |
My buddy had it too, unbranded, no crashes or restarts.. Also unbranded.. Strange with some SW.
You don't have to do SEUS again when you have done masterreset..
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ardzuna
Joined: Jan 16, 2008
Posts: 467
PM |
Did you format your memory card after the update?
You should always do that after using the SEUS.
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jalal
Joined: Sep 04, 2002
Posts: 255
PM |
In my case it had nothing to with the battery. My battery was in place properly and was hard to remove some times. I needed long nails sometimes to flick it out. |
adnansanni
Joined: Dec 07, 2006
Posts: > 500
From: Bangladesh
PM |
Use the default theme, Maximum time the phone crash with latest firmware on others themes. May be it’ll help. |
fluke9
Joined: Oct 31, 2006
Posts: 461
From: Sarf Lundun UK
PM |
Mine used to do it, got to a point when it would no longer switch on, so I sent it back and got a 6220 Classic.
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alexlindley
Joined: Dec 15, 2007
Posts: 57
From: UK
PM |
I didn't format the memory card after SEUS and it hasn't turned itself off yet since I took it out.
I was also using non-default themes/ringtones stored on the memory card so maybe this was having an effect.
I'll see how it does over the next 24hrs then format the memory card and put it back in.
Is it advisable to copy theme's to the phones memory so they are running from there rather than on the memory card? Same with ringtones? |
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Posted: 2008-10-26 12:01
Sony Ericsson software/hardware support! 
