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Forum > Sony Ericsson / Sony > Symbian phones > G700 Touchscreen

Author G700 Touchscreen
anfearg
G700 Bronze
Joined: Sep 29, 2008
Posts: 29
From: Ireland
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Posted: 2008-09-29 21:37
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I'm having trouble with the touchscreen on my G700... Sometimes it freezes and decides not to respond at all and other times the screen doesnt respond properly to where the stylus touches the screen..... I've already installed the latest firmware but it dosent seem to fix it....
Does anyone have any ideas????
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LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2008-09-29 21:50
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has it suffered any damages?

or you can use your warranty instead.
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
anfearg
G700 Bronze
Joined: Sep 29, 2008
Posts: 29
From: Ireland
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Posted: 2008-09-29 21:52
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only a slight drop nothing to bad that should void the warranty but id rather not send it back coz i dont have another symbian phone in the mean time...
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LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2008-09-29 22:28
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well, who knows. maybe it caused its acting up
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-09-29 22:47
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If it is software issue, you can master reset or update the phone with SEUS.
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LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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Posted: 2008-09-29 22:52
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@strizlow:


On 2008-09-29 21:37:07, anfearg wrote:
..... I've already installed the latest firmware but it dosent seem to fix it....
Does anyone have any ideas????
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
anfearg
G700 Bronze
Joined: Sep 29, 2008
Posts: 29
From: Ireland
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Posted: 2008-09-29 23:32
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Having the notes app running in the task manager makes the screen unresponsive but still no idea about why its still off center with the stylus???
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-09-30 10:17
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Off center with the stylus... Hhmm did you tried setup wizard and the touchscreen calibration option of it?
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anfearg
G700 Bronze
Joined: Sep 29, 2008
Posts: 29
From: Ireland
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Posted: 2008-09-30 20:39
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couldnt find the touchscreen calibration option... just gave me basic help but not really much use.... i used the service tests as well but they dont give you any setup options....
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-09-30 22:17
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No the service tests... You just go to control panel and look for setup wizard options there... (I think it was in the last submenu of control panel)...

During that setup wizard you should come to a step named "screen calibration" or whatever where you need to tap 4 dots on the display... That is the 6th or 7th step of the wizard... If your screen is calibrated this can fix it.. if not it may be more serious hardware damage.
Sony Ericsson software/hardware support!

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anfearg
G700 Bronze
Joined: Sep 29, 2008
Posts: 29
From: Ireland
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Posted: 2008-10-01 00:24
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see thats the thing... I know the P1 gives you the calibration option.. but my G700 dosent... and it is the latest firmware thats installed on it...
tai020381
Satio Black
Joined: Dec 07, 2004
Posts: > 500
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Posted: 2008-10-01 03:08
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It is in the setup wizard as these forumers had said!! Run it and continue click next till you reached the last part!~ You will evetually come to the screen calibration!
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-10-01 11:15
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Try what's said above. It may not be on the 6th or 7th step.. It may be at the end of the setup wizard.. And should be there anyway. shouldn't remove that feature from a touchscreen phone...
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anfearg
G700 Bronze
Joined: Sep 29, 2008
Posts: 29
From: Ireland
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Posted: 2008-10-03 20:50
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reinstalled the firmware again and this time the screen calibration option apeared... thanks... hopefully no more problems:)
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-10-04 01:20
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Hehe so the calibration was the problem. Glad you solved your issues.
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