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Blackberry browser problem, please help! |
Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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Bought an unlocked Blackberry Bold from Rogers, Canada. I am in Switzerland on Swisscom. Everything works perfectly (BB Messenger), SMS and Email. HOWEVER, when I access the browser options, I only have one option which is "hotspot", meaning I can only browse the internet through wifi...
I have resent myself Swisscom service books numerous times, but that never changes anything. I dont know whether I should wait for Swisscom to update their service books to include the Bold, or whether they already have...I have spoken to the Swisscom tech people but they dont seem to be able to do anything. Any ideas? Thanks
Esato: (+9, -0)
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Dogmann
Joined: Jan 29, 2006
Posts: > 500
From: London England
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Hi laetitya
I am far from being a BB expert as the Bold is my first device but if you go into BB menu and choose Options then Advanced Options and Browser.
The first option is Default Browser configuration if you highlight the browser it shows i get my 3 options
Orange World
Internet Browser
Hotspot browser
For that one i choose Internet Browser and that's the only one that i can change the others don't appear changeable.
Default MDS Browser configuration says Internet Browser
Default Wap browser says Orange World which is my Wap browser
I don't know if that helps or not but it is the only place i can remember choosing a Browser.
Marc
_________________
Blackberry Bold, 8GB SDHC, Pin2553F455
Honoured to have Won Best Debater for the 2nd Year
[ This Message was edited by: Dogmann on 2008-09-11 19:37 ] |
Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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Thank you for that, but that is exactly my problem: apart from Hotspot, I dont have any other browser options wherever I go to look! |
Dogmann
Joined: Jan 29, 2006
Posts: > 500
From: London England
PM |
Hi laetitya
The only other thing i can suggest is go to the Blackberry owners thread and go and download a newer firmware. Also you can go to crackberry.com or BlackBerryForums.com and follow the upgrade instructions it really is very easy as I've done it twice already.
Marc
_________________
Blackberry Bold, 8GB SDHC, Pin2553F455
Honoured to have Won Best Debater for the 2nd Year
[ This Message was edited by: Dogmann on 2008-09-11 19:51 ] |
Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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I have the newest firmware, but thank you for all your help!
Esato: (+9, -0)
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themarques
Joined: Jan 26, 2003
Posts: > 500
From: London, Tokyo,
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you need to request the browser service book again. Do it from BIS. |
Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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By BIS, you mean the webpage one goes to to get the service books in the first place right? Well, on the Swisscom Blackberry page, there are not that many options, and no option to send the browser. |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
he means this webpage....
try sending all service books again...
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Laetitya
Joined: Jun 24, 2004
Posts: 320
From: Switzerland
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Thanks Fatreg, but still no luck...I think I am stuck! |
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Posted: 2008-09-11 20:00
