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Author O2's ridiculous Data charges!
Merlyn101
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Posted: 2008-07-08 14:42
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Has anyone noticed o2's ridiculous data charges?
In a time when all the providers are moving to limitless, free data included in there packages, O2 is just taking the P*ss!
I haven't seen any proof of tomorrow all day!
masseur
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Posted: 2008-07-08 14:58
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are you talking about the £20 mobile broadband or the £7.50 bolt-on?

edit: or the £30 web max?

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[ This Message was edited by: masseur on 2008-07-08 13:59 ]
Muhammad-Oli
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Posted: 2008-07-08 15:08
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Ok, here's how you are lucky:

New Zealand iPhone data plans:



How does it equate? Well $80 is roughly £30, $130 is roughly £50, and $250 is roughly £95 per month. Look at what they give you for that kind of money (you get an iPhone with it, but still its stupidly high in price).
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number1
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Posted: 2008-07-08 15:25
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I think the limits are stupid, 02 claim there £7.50 bolt-on is unlimted internet browsing when its the furthest away from unlimted at only 200mb a month, before i was with t-mobile bit more expensive at £2.50 for 5days but 40mb a day was fair i never needed anymore, 02's internet works out at 6.5mb per day which is very low and i pay £7.50 a month for this i could get unlimted broadband for a couple quid more 02 need to re think there unfair fair usage polociey or reduce the price.

[ This Message was edited by: number1 on 2008-07-08 14:27 ]
JiSm
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Posted: 2008-07-08 19:43
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On 2008-07-08 15:08:08, Muhammad-Oli wrote:
Ok, here's how you are lucky:

New Zealand iPhone data plans:



How does it equate? Well $80 is roughly £30, $130 is roughly £50, and $250 is roughly £95 per month. Look at what they give you for that kind of money (you get an iPhone with it, but still its stupidly high in price).



Now thats what I call being shagged up the bum! haha (No offense to any gay people here). Man, Voda suck arse. We need more competition in NZ! That or new bosses who understand what its like having to pay these thieving prices.
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Muhammad-Oli
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Posted: 2008-07-09 02:27
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Exactly. Its ridiculous. I guess they're so rich or something that they think these prices are cheap. Anyway, we're a little off topic.

Continue.
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Merlyn101
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Posted: 2008-07-09 03:57
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Sorry- was speaking specifically about the £30 Web Max! Thats £30 a month for 'Unlimited' data!!!!!!
I haven't seen any proof of tomorrow all day!
number1
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Posted: 2008-07-09 11:33
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On 2008-07-09 03:57:44, Merlyn101 wrote:
Sorry- was speaking specifically about the £30 Web Max! Thats £30 a month for 'Unlimited' data!!!!!!



i could buy a full virgin media package, phone,broadband & tv for that price.
or a full sky package. i wouldn't pay 30pound a month for internet on my phone that is just stupid.
masseur
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Posted: 2008-07-09 11:43
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agreed, and if you read the details, while the £7.50 bolt on is "unlimited" with fair use of 200mb/month, the £30 bolt on is "unlimited" with fair use of 3gb/month

surely unlimited is unlimited. how is it unlimited when even 2 of their plans have different fair use amounts. they are using the same term for two completely different meanings.

This surely fails the trade descriptions act?

but yes, its a rip off anyway. t-mob will give you 3gb fair use + 9000+ wifi hotspots in UK + 300 mins global roaming hotposts for £12/month
number1
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Posted: 2008-07-09 12:33
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They use the term "fair usage" instead of "limited" so then they can say it's "unlimted" , i'm pretty sure it's only 02 that do this but i think 02 have the worst prices and limits thats why we complain, vodafone seem to be the only one's offering actual unlimted internet
http://online.vodafone.co.uk/[....]abel=template10&pageID=MI_0004
i couldn't find anything about fair usage anywhere and it's quiet cheap,
complaining to 02 probley wouldn't do anything i've brought and am using the 7.50 web bolt i'm using it as normal like i did with t-mobile not sure how far 200mb a month is gonna go on a phone with hsdpa and i like to download stuff aswell.
imazz
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Posted: 2008-07-09 12:58
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The O2 PAYM web bolt-on (£7.50) has no 200MB limit, this is what you want for browsing on your phone.

AFAIK the other products are mobile broadband products and are what you would choose if you were browsing on your laptop.
number1
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Posted: 2008-07-09 13:06
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it does have a limit, this is what it states in my 02 small print book,
"02 reservers the right to impose standard browsing charges for usage at any time if 02 resonably suspects you of using the service for uses other than permitted uses or abuse of the service, including using an atypical volume of data as compared to normal users of the 02 Web Bolt On, which will normally be less than 200mb of usage within a one month period, 02 will contact you before charges are imposed for usage other than for permitted uses or abuse."
what it basically says is use over 200mb a month and we will charge you extra for it.

[ This Message was edited by: number1 on 2008-07-09 12:09 ]
imazz
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Posted: 2008-07-09 13:46
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There was a limit - there isn't now - it changed around February 2008

See the o2 terms and conditions for PAYM "Data Bolt On Terms"

http://www.o2.co.uk/termsconditions/tariffsandboltons0153
then expand
Pay Monthly tariff terms & conditions (after July 2008)

I don't know what has changed since July 2008, but it isnt the data bolt-on.
darrengf
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Posted: 2008-07-09 13:59
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I know many many people keep posting this regarding o2 web bolt on.

I have updated many of these threads regarding this and will try to explain again.

When o2 introduced the £7.50 web bolt on they had a fair usage of 200mb. ** That doesnt mean that you can not go over 200mb **

however The limit was removed 2 months after the limit was introduced.

O2 now introduced the O2 web bolt on as unlimited. ** not 200mb fair usage as people keep saying **

O2 T'cs state that as long as you dont use it as a modem, peer to peer etc then you will be fine.

I use my K850i every day and trust me i go way above 200mb every month. My collegue also has a PDA and uses 250mb every 10 days.

You will also received a SMS from o2 when they think you are miss using the service, ** They wont charge you for the miss use, they only ask you to kerb your usage for the remainder of the month ***

If you go over the following month of you usage again and its not 200mb (Trust me its a nice ammount you can use before you even get there) you will get another wanring sms just to ask you again to kerb your usage and if you dont the following month you will get a call from the network customer care team regarding the issue **

*** If people signed up to the first fair usage 200mb plan, then if you are worried. Ring o2 and ask to swap to the new unlimited plan. They will do this no problems at all.


** I get unlimited sms on my plan as well and in 10days i sent over 1000 sms. I got a sms of o2 saying come on youve got unlimited sms why not send some more *** So i did

all networks have fair usage. However o2 have a very nice fair ussage on sms and 2g / 3g wap usage.

Dont abuse it and you will be fine
masseur
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Posted: 2008-07-09 14:16
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I provided an O2 link earlier today where it does mention fair use policy for these bolt on's. it was also confirmed to me by 2 customer service people and a team leader when I made my brief move to O2 last month.

I agree that you can exceed these limits but how much and how often is completely up to O2 because it is they that have stated this policy. i.e. its not unlimited in the real meaning of these sense because the user will always have the possibility of being reprimanded for using too much which is the complete opposite meaning of "unlimited"

it should not be allowed to be called unlimited if it isn't and its restricted by a fair use policy, or indeed 3 separate fair use policies depending on whether you go for the £7.50, £20 or £30 plan. if they're not going to apply the fair use policy then fine, but they should then remove the asterix from the "unlimited*" and remove the wording for fair use policy... and then there would be no need for a £20 unlimited and a £30 unlimited as we'd all be on the £7.50 unlimited!
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