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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > Problem powering on a K800. Flashing white screen.

Author Problem powering on a K800. Flashing white screen.
coykiam
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Posted: 2008-07-08 02:27
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Was: k800i help

hi guys, new here, i searched and have no clear answer...anyways heres my story. I turned off my phone since I was about to get aboard the plane, and when I tried to turn it on I get a flashing white screen, but no red light. From reading and searching several forums, it seems that most of the answer is that I need a reflash, so I downloaded XS++. As soon as I connected it, it shows this info:

20:26:07| Baseband ID: 9900
20:26:07| Hardware Platform: db2020
20:26:07| Protocol Version: 3.1
20:26:07| Phone name detected!
20:26:07|
20:26:07| Profiling SEMC phone...
20:26:07| Baseband ID: db2020
20:26:07| OTP CID: 49
20:26:07| EROM CID: 51
20:26:07| EROM Color: Red
20:26:07| IMEI: 35399601xxxxxx
20:26:07| Phone ID: K800
20:26:07| Network: HONG_KONG
20:26:07| CDA: CDA102511/85 R7A
20:26:07| Firmware Version: R1GB001
20:26:07| EROM: R3A016
20:26:07|
20:26:08| Ready for operation!

I have downloaded "K800_R8BF003_MAIN_GENERIC_WI_RED52.mbn"
and also "K800_R8BF003_FS_CENT_EUROPE_RED52.fbn" , they are both Europe. When I try to flash my k800i with that it just shows the following:

20:28:28| Sending loadersdb2020_cid01_prodid_p3j.bin...
20:28:28| This is a PRODUCTION_ID loader
20:28:28| ***** Read flash vendor & id (cmd 0D)
20:28:28| ***** Read otp (cmd 24)
20:28:28| Sending loadersdb2020_mem_patcher_cid52_r2a006.bin...
20:28:28| Failed sending header: 0x10
20:28:28| Sending loadersdb2020_cid51red_flash_r2a005.bin...
20:28:28| Binary acknowledge failed with: 89
20:28:28| Failed sending datachunk


Can someone point me to the right direction in fixing my phone? Thanks guys, hopefully I didnt waste $400 on this 1 year old phone....Thanks again all....

[ This Message was edited by: laffen on 2008-07-08 16:53 ]
tranced
LG Nexus 4
Joined: Jan 19, 2006
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From: Santo Domingo, wonDeRland
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Posted: 2008-07-08 02:44
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hi

your phone is a CID51 and the files you downloaded are for CID52. when you connect your phone to xs++ it asks you if you want to upgrade it to CID52. if you desire to upgrade it, then you will be able to use the files you have there.

otherwise you will need to download files for a k800 CID51
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
coykiam
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Posted: 2008-07-08 03:15
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ty for the fast reply....heres an update. I downloaded the files for CID51 and here are the results:

21:13:35| Profiling SEMC phone...
21:13:35| Baseband ID: db2020
21:13:35| OTP CID: 49
21:13:35| EROM CID: 51
21:13:35| EROM Color: Red
21:13:35| IMEI: 35399601xxxxxx
21:13:35| Phone ID: K800
21:13:35| Network: HONG_KONG
21:13:35| CDA: CDA102511/85 R7A
21:13:35| Firmware Version: R1GB001
21:13:35| EROM: R3A016
21:13:35|
21:13:35| Ready for operation!
21:13:52| Sending loadersdb2020_cid01_prodid_p3j.bin...
21:13:52| This is a PRODUCTION_ID loader
21:13:52| ***** Read flash vendor & id (cmd 0D)
21:13:52| ***** Read otp (cmd 24)
21:13:52| Sending loadersdb2020_mem_patcher_cid52_r2a006.bin...
21:13:52| Failed sending header: 0x10
21:13:52| Sending loadersdb2020_cid51red_flash_r2a005.bin...
21:13:52| Binary acknowledge failed with: 89
21:13:52| Failed sending datachunk

I dont understand why it is saying cid52_r2a006.bin.....I downloaded a CID51 file. I got it from here

http://www.iprotebe.cz/firmware-k800-cid51-sce113112.html

and also when I plugged the phone it doesnt ask me to upgrade...help?

[ This Message was edited by: coykiam on 2008-07-08 02:16 ]
tranced
LG Nexus 4
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Posted: 2008-07-08 03:17
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what files did you download?
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coykiam
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Posted: 2008-07-08 03:35
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K800_R1GB001_MAIN_GENERIC_RED51.mbn

and

K800_R1GB001_FS_APAC_RED51.fbn

strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-07-08 07:48
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Well don't upload firmwares from Iprotebe much... Iprotebe are good for custpacks. most firmware I have tried from there were not working... Try www.4shared.com, download CID52 firmware and flash your phone. It will be upgraded imo.

www.4shared.com

Flashing tutorial for CID49/51/52:

http://www.esato.com/board/viewtopic.php?topic=156090
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
coykiam
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Posted: 2008-07-08 17:51
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I have done and tried but no luck, I still keep on getting that same "Failed sending datachunk" message at the end. Am I doing something wrong? Wrong files that I've downloaded perhaps?

Im here in the USA by the way and just noticed that phone has something mentioning Hong Kong and when I plug it in it the Cust pack says something about Europe. If that makes any difference. TY for the help guys....what am I doing wrong?

[ This Message was edited by: coykiam on 2008-07-08 16:52 ]
strizlow800
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From: Macedonia, Skopje
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Posted: 2008-07-08 17:53
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Try flashing the phone with GENERIC MAIN and MEDITERR FS and see if it works... It can be result of incompatible flash files too
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
coykiam
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Posted: 2008-07-09 03:47
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ok heres an update.....I tried flashing with a generic CID51 and CID52 Main and also Mediteranean FS and Euro FS, but still no luck.....I tried customising the cust pack and that worked but the fone is still the same thing...

All it does is flash the white screen and a light vibrate.....grr....help help..

P.S. how much would something like this will cost me if I send it to Sony Ericsson???

[ This Message was edited by: coykiam on 2008-07-09 02:57 ]
strizlow800
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From: Macedonia, Skopje
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Posted: 2008-07-09 09:02
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Try flashing your phone EROM. Here's tutorial:

http://www.topsony.com/forum/showthread.php?t=6462

EROM can be also found on www.4shared.com
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
coykiam
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Posted: 2008-07-10 03:41
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ok i just purchased 2 credits from wotan and i have no clue what happened but it asked me to update to CID52, but when I plug it now it says CID53. I guess it updated to CID53.

How long does it usually take? its been 25minutes and it says "[INET]downloading" with a file size of 28MB. I have a broadband connection, should it take this long?

How long does the overall process take? Thanks again for the patience guys and of course thank you so much for the help.
coykiam
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Posted: 2008-07-10 05:26
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update...heres an excerpt from the log:

CUST: integrity OK
flash/K800_CXC1250215_HONG_KONG_WI_R8BF003_RED53.w02: dd473d9d3a970f41637ec719f0b336abf2f96bba
expecting B583D2F56F754555D2E061685447AFD41FC94DA8
dd473d9d3a970f41637ec719f0b336abf2f96bba
B583D2F56F754555D2E061685447AFD41FC94DA8
MAIN: FAILED
File will be deleted, fetch it again
== FAILED ==
Duration: 41:22


any ideas why it failed???
coykiam
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Posted: 2008-07-10 15:01
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ok guys I finally was able to download and install the firmware successfully. It was an internet issue when I was using the Hong Kong firmware, probably it had to connect to Wotan's Hong Kong servers, Im here in NY. I just changed it to the Europe servers and it successfully did it.

Anyways, another question. After the update I followed all instructions, took off the battery for 30-40 seconds then plugged it right back in, it booted up but all I see is a white screen if you look at it straight, but if you tilt the phone a bit you can see/tell that there is a display. I can also hear the boot up screen's sounds. Any idea what this means? Do I need a new LCD? grrr.....saw it somewhere for $60...
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