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Author w910 troubleshooting
muser
Model not set
Joined: Jun 04, 2008
Posts: 11
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Posted: 2008-07-07 18:47
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With endless anticipation and excitement I tore open the packaging to behold my new w910i.... then... tried to turn it on.

The screen shows some signs of life and the keys light up and it gives a short burst of vibration.... then dies. It does this routine 3-5 times and then shuts up entirely. I have tried charging it for the recommended 2.5 hours.. more than that actually. I tried using the car charger I got free. Nothing changes this behavior. I tried taking out the memory card.

Is this a common problem? does it have a solution beyond returning? Does it have anything to do with me being in the US?

Btw, I did notice the ever so slight wiggle in the slider and checked behind the battery... its 07w41..... are all red ones from 07? Should I just send it back?

[ This Message was edited by: muser on 2008-07-07 17:49 ]
totalgsm
W910 Black
Joined: Jan 12, 2007
Posts: > 500
From: totalgsm.org
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Posted: 2008-07-07 19:42
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same as this.

http://www.esato.com/board/viewtopic.php?topic=172368
Visit www.totalgsm.org for Remote and Instant unlocking and Debranding services for all Sony Ericsson Phones. Visit forum www.totalgsm.org/forum
ros-mari
W995 Red
Joined: Feb 04, 2007
Posts: > 500
From: Barcelona
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Posted: 2008-07-07 19:53
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Well, I ma no expert at all, but
have you tried to connect it to the pc? does it accept the connection?
try to update it then, once in the pc
muser
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Posted: 2008-07-07 19:54
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thanks.... i still dont know what to do tho. How do i mess with the fone's firmware when i cant turn it on?

I am just gonna send it back tho. Maybe i can get a later-made one anyway.

EDIT: no it doesnt recognize the connection at all

[ This Message was edited by: muser on 2008-07-07 18:59 ]
ros-mari
W995 Red
Joined: Feb 04, 2007
Posts: > 500
From: Barcelona
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Posted: 2008-07-07 19:59
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good luck muser!
what is the factory date anyway? let me know
and if you can, exchange it right away!
please keep us informed
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-07-08 08:28
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On 2008-07-07 19:54:45, muser wrote:
thanks.... i still dont know what to do tho. How do i mess with the fone's firmware when i cant turn it on?

I am just gonna send it back tho. Maybe i can get a later-made one anyway.

EDIT: no it doesnt recognize the connection at all

[ This Message was edited by: muser on 2008-07-07 18:59 ]


You can "mess" with the phone firmware even if the phone is not turning on... Flashing the firmware doesn't require turning on the phone. That job is done with the phone turned off + connected to PC.

Anyway the only way to flash the W910 firmware at this moment is the totalgsm online client (which is not free of course) but cheap and works good with DB3150 platform phones as your W910
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
muser
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Joined: Jun 04, 2008
Posts: 11
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Posted: 2008-07-09 01:01
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I am set upon getting a new w910i. I have already arranged for a return of the fone i have now.

Problem is... they dont get a new shipment of w910's till friday... i'm not settling for anything other than a red one... and I need it in my hand friday afternoon.

Now i just need to make sure i don't get a dud again somewhere else. I see some offers with 2gb memory. Did sony repackage the w910i with 2gb after fixing some bugs or does that have nothing to do with it?

Any other advice as to getting a post-bug-period w910?
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-07-09 09:25
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Well W910 bugs will be fixed with firmware updates indeed. But no one knows WHEN the new firmwares are going to arrive... Anyway, about the 2gb repackaging from , the same case was with the P1, it started to sell with 512MB card and 2 weeks ago I bought it with 1GB card
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
muser
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Posts: 11
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Posted: 2008-07-09 18:42
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but wait... i thought... if it was made in 08 or after week 50 in 07 or something like that it generally came bug-free...?
ros-mari
W995 Red
Joined: Feb 04, 2007
Posts: > 500
From: Barcelona
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Posted: 2008-07-09 22:51
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No, it was slider and built quality that was solved after that date.
the software bugs depend on the firm
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-07-10 01:54
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well yes, all bugs are firmware related stuff. They can be fixed by software updates only.
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
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